Its a pleasure working with Heima and Charles. They provided great service and excellent customer service.

Very very professional, but friendly too. Very conscious and very efficient. All thumbs up

I didn’t know who to contact for the water damage in my master bathroom so I searched Google and got very lucky when i found Restoration Xpress. I randomly called and I’m so happy I did. Isaac Nahum and his team showed up within a few hours of my call and gave me a quote on the spot. Within an hour of me signing the paperwork Isaac had a team here bringing in the machines necessary to dry out the walls. They told me exactly what they needed to do and they took pictures and documented everything. Each day a team would show up to check equipment and take readings. Each day they showed up there was always a supervisor (they try and have the same supervisor show each day but that can’t always happen) they were always professional and answered all my questions. If i got frustrated they stayed calm and was able to put me at ease. I already recommended Restoration Xpress to a friend and they were very happy with their experience too!!! I hated that I was in the situation to need a company like this but I was very happy I found Restoration Xpress!!!!

Fantastic owner and crew. Pleasure to work with under less than pleasant circumstances. Will recommend.

The supervisor or head tech was absolutely excellent, answered all questions and we cannot say enough about him.

Very Service Oriented, professionals team that was on time, charged based on the original estimate

This was a tough job but the people at Restoration Xpress were efficient, hard workers and polite. The job was finished in no time and the rooms look wonderful....better than new!

They did a good job and would recommend.

great and professional company

My only recommendation, especially as a property manager and homeowner, is Restoration Xpress. No comparison in detail, service, reliability, pricing - in every aspect of the experience!

The people were very responsible and showed up. They abused the system.

Amazing team and everyone has been really helpful! Especially Isaac!

Restoration Xpress did a great a job and followed up with me and they were thorough.

Excellent customer service . Very prompt response . On July 4,2020 I had a broken Fire Sprinkler in a 3 floor apartment unit I called them for help and even though it was holiday I had a team on site within Two (2) hours.

Restoration Express were 100% professional, and the did the work the best possible way. Responsive, timely, courteous, and most important- they know what to do and how to do it with minimum damage. I was very satisfied working with them.
Heima is the quarterback. She is wonderful!

The people who came to work in my house after a disastrous plumbing even caused by the condo upstairs from me, were extremely efficient, courteous and professional. They did an excellent job.

I have used Restoration Xpress on personal restoration jobs for myself and clients that needed their services. They are efficient, honest and work quickly to resolve all issues. They truly go above and beyond to make sure you understand the scope of work and remediation processes and I would used them again for myself or my clients of the future.

I was very happy with them. I would recommend them to a friend for sure.

I was very pleased with their performance and timeliness of the project. I would recommend them and use them again.

They were very thorough and very professional. They had no complaints from removing the mold to putting it back together.

Everyone was super helpful and extremely efficient. Everything was completed on time and to my satisfaction.

They were excellent and excellent workers. They did a great job.

I was very satisfied with the service. They were diligent, responsive, and fast.

They are an amazing company.

They were very timely and thorough. They got out as soon as possible to rectify the situation.

They were very professional.

Immediate response, very professional and very understanding of working with the terms they were given.

They did a wonderful job.

Reliable, professional and very knowledgeable.

Problem Resolution

Problem Resolution - They were very educated and they advised on every step.

Punchlist

Punchlist - They did exactly as they advised.

Recognized Excellence

Recognized Excellence - The team leaders, Isaac and Chris, were good.

Areas Of Satisfaction

Areas Of Satisfaction - Everything was excellent. They were prompt, educated me at the beginning of the project how they were going to resolve the issue, and did they exactly what they said they would do. I was happy with the results and it is great.

Newsletter

Newsletter - haguy2000@gmail.com

Additional Comments

Additional Comments - They were professional through the whole process and I would definitely recommend them.

Areas Of Satisfaction

Areas Of Satisfaction - They met all of my expectations, I have not had any problems!

They fixed a water leak and completed mold remediation.

Recognized Excellence

Recognized Excellence - Everyone was great.

Areas For Improvement

Areas For Improvement - They did not fall short in any area.

Recognized Excellence

Recognized Excellence - I would recognize Issac and a few of the guys that did the labour. The crew leader and the people they sent out were very great.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their response time.

Additional Comments

Additional Comments - They are very responsive, responsible, and communicate really good. I dealt with a few other companies and they by far have exceeded any expectations that I had.

Recognized Excellence

Recognized Excellence - I would like to recognize Issac for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - Restoration Xpress met all of my expectations.

Recognized Excellence

Recognized Excellence - The guy that came out to access the damage was very honest. He stayed in touch with me and gave advice that was needed.

Areas Of Satisfaction

Areas Of Satisfaction - I was impressed by the team. They told me how many days it would take and they were right on schedule.

Recognized Excellence

Recognized Excellence - I would like to recognize Isaac and all of the employees and tech that were on the site for their exceptional service. They were equally efficient and top the line.

Areas Of Satisfaction

Areas Of Satisfaction - Restoration Xpress exceeded my expectations in all areas.

Quality Of Workmanship

Quality Of Workmanship - Restoration Express is the best I've used in the 22 years since moving to Florida.

Recognized Excellence

Recognized Excellence - I would like to recognize Charles for his exceptional service. He was a gentleman, professional, and available.

Areas Of Satisfaction

Areas Of Satisfaction - Restoration Express exceeded my expectations in many accounts: 1. They got the job done in a timely manner 2. They were very professional. 3. They were very polite.

Additional Comments

Additional Comments - I would have no hesitation in recommending Restoration Express to anyone as the most qualified in their field.

Recognized Excellence

Recognized Excellence - Mr. Bitton

Areas For Improvement

Areas For Improvement - No areas.

Areas Of Satisfaction

Areas Of Satisfaction - The exceeded it in all areas. They were smart, quick, clean, and I would recommend them to anybody.

Areas Of Satisfaction

Areas Of Satisfaction - They did what they were contracted to do.

If it were 6 stars, I would give them that too.

Recognized Excellence

Recognized Excellence - I would like to recognize Hema, she is awesome.

Areas Of Satisfaction

Areas Of Satisfaction - The customer service is amazing and the cleanliness. I also didn't miss any of my fine jewelry. They are very trustworthy, everything was where I left it. Sometimes you can't trust certain people like that when they come in your home.

Recognized Excellence

Recognized Excellence - I would like to recognize the owner and the woman who does the billing. I think her name is Hiema.

Areas For Improvement

Areas For Improvement - No, they were really professional.

Areas Of Satisfaction

Areas Of Satisfaction - They met and exceeded in all areas.

Recognized Excellence

Recognized Excellence - I would like to recognize everyone, they were all great.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations by doing an exceptional job all around.

Recognized Excellence

Recognized Excellence - Charles Bitton provided exceptional service.

Additional Comments

Additional Comments - I've dealt with Restoration Xpress three or four times now, and I really consider Charles a good friend of mine. Every time they've helped me it's been a crisis, and he just drops everything and comes over and rescues me. That's what I appreciate about them.

Recognized Excellence

Recognized Excellence - I would like to recognize Issac and Heima.

Areas Of Satisfaction

Areas Of Satisfaction - Restoration Xpress met and exceed my expectations because they worked with the insurance company very well and got it all taken care of. i did not have to work too hard at it. They took care of contacting the insurance company and all of that.

Design

Design - They did not do any design, they only did the restoration.

Additional Comments

Additional Comments - They took care of things very nicely.

Recognized Excellence

Recognized Excellence - Isaac was very professional and very understanding. He did much beyond what other companies would do and took care of me very well.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations.

Additional Comments

Additional Comments - I did already recommend them, and they were very professional.

Recognized Excellence

Recognized Excellence - Chris and Isaac

Areas Of Satisfaction

Areas Of Satisfaction - The did what they were supposed to do.

Recognized Excellence

Recognized Excellence - Office admin was great and the guy that came out was great as well.

Areas For Improvement

Areas For Improvement - None.

Areas Of Satisfaction

Areas Of Satisfaction - All. They showed up right away when I called. Everyone was professional. Also they was very respectful of my belongings.

Additional Comments

Additional Comments - If I ever needed this service again I would choose definitely Restoration Xpress!

Recognized Excellence

Recognized Excellence - The team that came out to perform service (to include Charles, Joseph and manager)

Areas Of Satisfaction

Areas Of Satisfaction - The job was complete and on schedule.

Additional Comments

Additional Comments - She really appreciated the support and the fact they worked as a team and the company never forgot about her.