They are not finished yet.

Travis and team were exceptional in service and quality from start to finish. Everything happened exactly on time. I highly recommend!

Great workmanship, kept me informed of progress daily, very nice crew to work with.

Every time always a great job!!

Quality work and on time!!

I would never recommend this company.

Great team work and follow up.

Was a very fast show for the estimate and had the fence done the following week.

I had a car drive through my fence, through the landscaping and hit the house. I called Rick’s (3 weeks before Xmas) and they were at my home two weeks later. I had them put in a gate along with fixing several foundation posts and fencing panels. They were finished in one day. Very professional, friendly customer related staff.

This was a good experience w/ this co. They were efficient, reasonable and nice to work with!

If price is your number one concern, Rick's fencing is a great choice. I did a lot of research ahead of time with five different bids and Ricks couldn't be beaten for my job. I understood that this comes with trade offs and didn't need something out of Home and Garden magazine in my backyard. I just needed the fence replaced in a reasonable amount of time, where I could trust the work would be done to be structurally sound and look good with no errors or issues.

I felt at ease and trusted each employee I worked with from the person giving the initial estimate, to the work crew and the scheduler and manager. I was very happy with their ability to rework the estimate and clearly distinguish parts of the job as I was working with 2 other neighbors to help share the cost. The crew was polite, communicated well, and checked in by phone for me while I was out at work to make sure I knew what their plans were for the following day. They also helped me navigate solutions for a challenging tree right on the property line, and did great work to make sure that it wasn't harmed.

I had a couple small issues. The job site could have been cleaned up a bit better, there is concrete residue left in medium puddles that probably should've been disposed of and I was not happy with the gate installation after a first review. The wood slats were all cut to different lengths leaving the top uneven. They also forgot a screw in the handle and installed a flawed piece of wood with 2 inch dent right next to the lock. These are all things that just looked like they might have been rushing to complete the job. However, I called the company a couple days later and someone was able to come out and fix the issues for me that day. As this represented a small portion of the overall job, I'm still happy with choosing Rick's.

If I were to recommend, I would recommend to have an agreed upon schedule, and expectations that the crews are not being pulled off the job to go to another job.

Rick's has helped me with several projects over the years and I continue to recommend them to family and friends.

The pre-fence discussion was excellent. Installation was rushed and they cut many corners. To their credit, they came back and fixed all of them. At the price for full installation, they should have been perfect the 1st time.

Their vinyl fencing turned out beautifully!

The "Team" did a wonderful job! Nicely done!

Outstanding experience from first phone call to install.

Wish we had gone with another company. Quality, communication and service too low. Be careful with their quotes. Several costly items were missed so their quote looks lower, but you may end up paying much more in the end.

Yes. The products are expensive but the quality of the final product is good.

Would recommend for patio cover but not fencing

The crew that installed our fence was less than professional, lack pride in their work, we were told the job would take 3 days, ended up taking 7. They couldn't get a fence post straight if their life depended on it, had to set some posts 5 different times to get it right. Could have gotten a better price & workmanship elsewhere

We have used Ricks fencing for 3 homes and Ben Fitzgerald has always been very knowledgeable and open to our needs in the design and execution of the fencing and decking and our pergola

Generally responsive but my concern is that the original metal fencing was inadequate to the needs of a truly secure fence. The aluminum fencing was totally inadequate. We had to pull the entire fence out and replace it at almost 3 times the original cost.

10x16 deck and cover totally done in 3 days. I had removed old deck and cover.

See comment 12

We love our new deck! Ricks Hillsboro did what we asked. From Luke, the sales guy to Morgan our lead builder, all taking note on our requests and desires. Loved the care, and precision. Ask for Morgan as the lead if you get a deck done through Ricks Hillsboro!

We had several issues. We originally had someone come out and clean and fix some fence posts that were crooked. Afterwards, we called again And emailed once we noticed More crooked pieces and many more nails. No one has contacted us with a response and we spent thousands of dollars.

It took 4 tries to complete our small fence project successfully.

See

They do an amazing job at helping matching your wants to what options meet your needs

Being a military member I am being activated and couldn’t afford to go through with my project. They kept $3000 of my money for canceling the project. I understand the part about paying the engineer for the plans, but that was only $650 of the money. The rest, they said was for the permits witch they never pulled. So why did they charge me for them?

Better communication overall is greatly needed. Once the work was completed I was satisfied.

I have written review information twice already with no response from Rick's.

The deck ended up suiting our purposes well, although I had to do quite a bit of sanding on rough and chipped board ends. measurements could have been more precise. I recommend you at least provide links with people who do finish work like staining.

Happy with the work

I strongly encourage everyone to not use Rick’s.

The crew left one day and didn't let us know that they were leaving and whether they were coming back that day or when. They didn't clean up all of the mess when they were done. The crew missed a few boards in fastening them to the frame.

High quality work and service.

Rick's staff were excellent from the initial contact at the store to the planning process and estimate in my home through the installation. Not only were the staff completely professional, they are also friendly. I'm very happy with the materials and the installation of my replacement deck. I gave four stars instead of five for two reasons. I don't usually recommend businesses and because the price was on the high end. However, they guarantee their installation and materials and should any problem occur, I know they will be there to back me up.

Kevin was highly responsive and great to work with. Morgan and Gary did a fantastic job on the patio cover, and treated the job like it was their own house. I cannot compliment the team I worked with enough.

Crew was very friendly and professional. They went over and above the building of the stairs to our office. They found a rats next under the old stairs and removed it for us. Thank goodness!

Excellent work and responsive staff. Would recommend them to my friends.

The key word is quality. The team (Kris & Zack) could not have been more professional or caring of their work. The products used were of highest quality...the finished product is stunning and proof of the attention to details. There was also cooperation between Rick's crew and the roofing crew that replaced the roof on our garage which accounts for about half of the support for the deck. Both teams collaborated and communicated openly with each other and us.

The retaining wall was not build well, the posts were behind the wall! I had to get another professional to fix the problem. They also tried to charge me extra, above the original quote. I called and got the extra taken off, but I still will never use Rick's again.

High priced but quality to match!

They are awesome.

Great work, reasonable pricing

Due to the fact my team changed mid job and my job suffered due to the change, I could only preface a recommendation with a lot of reservation.

They were absolutely great to work with and did a fantastic job!!

Dependable, quality work.