I was recommended from someone else, and they received their referral bonus.

I think they did a fantastic job, we are very happy with our new screened in balcony.

There are awesome.

Product appears to be good, although I haven’t tested them, due to no hurricanes yet. Took several inspections for county to approve work. I assume they finally did; however RollShield never confirmed this, hence poor communication. Hopefully they will work.

I AGREE

They were very professional and did everything they said they would. We were very pleased with them

I don't think so.

I felt like I was picking the best company to do the work i needed, and it turned out better than expected.

We selected Rollshield not only for the quality of their product but also because they were willing and able to imbed the lower guide track for the hurricane shutters across our lanai into the pavers, thus eliminating the tripping hazard presented by a surface-mounted track.

I was very pleased with the service.

We were told our shutters would take 8-10 weeks and they were finished in 3 weeks very pleased with everything great job

Nick from sales, Tom the installer, and Dave from operations were professional and very product knowledgable. They are outstanding and it is a very superior product for a reasonable cost. Overall they answered all questions thoroughly and effectively and it was a wonderful experience. I recommend them highly.

I really like them and I use them for protection when I'm out of town. I use them for safety reason so people cannot break in. I put them partially down, to protect my home.

Rollshield is fast and dependable. We love the product.

Due to the construction going on at our condo, Rollshield, worked around all the delays, very cooperative, and when approved by the HOV, installed the shutters in a very professional manner.

The agreement was no payment until installation then free for a year. After signing the agreement, they put on the apparent cost of materials. They charged me for that amount immediately and I had to contact them and tell them that per contract they could not charge me until installation. However, they did resolve it but it shouldn't have happened it the first place.

I think Rollshield's Customer Service leaves a lot to be desired. The install crew dropped and shattered one of the doors that was being replaced. Glass was everywhere. After the job was supposedly done a two man crew came back to try to fix what I was unhappy with. An argument ensued and one of the workers called me a expletive. When I talked with Joshua Robey he as much called me a liar that it happened. I felt that something should have been taken off for all the troubles we had and Joshua told me point blank he wasn't taking anything.

We sustained some minor damage after hurricane Irma and decided to invest in protection for our windows and entry ways. By far, RollShield was the most informative and professional company that we contacted. Our consultant, Don Nowacki, visited our home in April 2017, explained all of their options, answered all of our questions and set our expectations about the entire process. They produce everything in-house and after Irma they were in high demand and we understood that we would not have an install for the next hurricane season. Fair enough. Don and the office was communicative during production and updating us on our expected date of install. We chose roll down shield for the main entry, accordian for the back door and fabric protection for the windows. Install date was set and met, the electrician followed after and the permit was closed in short order with no issues. The process, product and installation exceeded our expectations. I highly recommend RollShield!

Great products, great company and a wonderful feeling of security during hurricanes and tropical storms.

Two ( 2 ) products we installed on house...1 ) Impact Windows and 2) Roll-a-screen on garage Great job....couple of minor delays in getting right dimensions. Deliver was delayed due to having to revisit for the re-measure issue. Overall, great work once we got thing together...in-and-out in a day on both installation

The workmanship was great from beginning to end. I would highly recommend them.

Ray was very helpful. He knows the product inside and out. There were a couple of different products I was leaning towards, and he explained why I didn't want those. He was knowledgeable and I enjoyed working with him.

I am totally satisfied with everything from start to finish.

Rollshield was in transition from one mfg. site to another that caused some technical and delay issues. Mgt. was most concerned and reacted quickly to resolve problems.

Despite the problems with the office and poor communication throughout the process; the installers were prompt and very professional. Even the county building inspector was impressed with the quality of the shutters and instillation. The wait was worth it.

The installation of my shutters and window covers was don on the scheduled date in a highly professional manner.The installers demonstrated how toinstall the window covers and left them folded ready for storage. Rollshield followed up with the Pasco building department to get the inspection scheduled and completed.

Areas For Improvement

Areas For Improvement - None.

Areas Of Satisfaction

Areas Of Satisfaction - Rollshield more than met my expectations. From the first phone contact through the completion of the job, everyone was professional, considerate, and efficient in their work. The installers went out of their way to protect bushes under the windows calling for extra ladders, etc.

The whole company is great!

Fair and reliable from start to finish......

Recognized Excellence

Recognized Excellence - Mandy

Areas For Improvement

Areas For Improvement - Rollshield did not fall short of any of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the whole thing from beginning to end. They worked very well as a team and did a fabulous job. I cannot pick out one section that was better than another.

Recognized Excellence

Recognized Excellence - I was impressed with all of them, but the original person who came out for the sales who was really sharp, dressed sharp, professional and a classy guy. That impressed me right off the back. The brother of the owner, his attention to detail was also very impressive.

Additional Comments

Additional Comments - They are an outstanding company.

Areas Of Satisfaction

Areas Of Satisfaction - All the staff was extremely helpful and job done efficiently with quality products.

Recognized Excellence

Recognized Excellence - The installer, Trae, and Chris Collard.

Additional Comments

Additional Comments - Great job done on the installation and Crimsafe is a truly quality product. Feel extremely safe in my home.

All the windows, the front door, my sliding glass doors in the back, and my garage door that goes out - I wouldn't have all that stuff if I wasn't totally satisfied with it!

Recognized Excellence

Recognized Excellence - They all did good. The windows we had done years ago and about 8-9 years ago I had the sliding glass doors and front door put in. We have been really satisfied with them. It was just a little bit pricey. Good job, good work, good product!

Purchased an accordion style shutter for protection against storms. My experience with Rollshield was positive, and their customer service support was good.

Areas Of Satisfaction

Areas Of Satisfaction - Professional sales person and support. Good customer service, and their ability to satisfy customers. Very happy with the shutter.

Recognized Excellence

Recognized Excellence - Larry and Greg.

Very good product. Installed in a timely manner without any problems. Will last for many years. The workmanship is great!

Areas Of Satisfaction

Areas Of Satisfaction - It is super protective of our property. We can leave the house and know that it is safe. The screen is very strong, yet you can see thru it very well.

Recognized Excellence

Recognized Excellence - Mr. Hendricks

Additional Comments

Additional Comments - Very happy with the product and the service.

Areas Of Satisfaction

Areas Of Satisfaction - Price, quality of production and installation.

Recognized Excellence

Recognized Excellence - Thomas the lead installer on our project was fantastic. The entire installation crew was great to work with.

I already did recommend them and my neighbor's going to be getting them, too.

Likely To Recommend

Likely To Recommend - I already did recommend them and my neighbor's going to be getting them, too.

Areas Of Satisfaction

Areas Of Satisfaction - My sales rep, who came and measured and came out again for the windows, provided exceptional service. There were two installers, one overseeing the project, but the other installer seemed like he knew more than the top guy. Overall, it was a really good service and I recommended them to my neighbor and she has them scheduled to come out.

Recognized Excellence

Recognized Excellence - Jason, our sales rep, provided exceptional service.

See previous comments about the doors. The windows are fine and they've done what they are supposed to do. I'm not happy with the doors at all.

Areas Of Satisfaction

Areas Of Satisfaction - The installation team and the windows were fine.

Installation Crew

Installation Crew - They weren't as professional as they could have been. They were messy and left stuff outside. Once they were done, we had to follow up for a couple of things that needed to be corrected, that should have been corrected when they were here.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied that the product turned out better than we anticipated.

Areas Of Satisfaction

Areas Of Satisfaction - Rollshield does an excellent job. I am using them for a second project and would recommend them without hesitation.

Recognized Excellence

Recognized Excellence - Nick, Josh, Mark and Jeff all provide exceptional service!

Additional Comments

Additional Comments - 10 out of 10 for Rollshield!