The crew doing the repair demonstrated professionalism and competence on completing what needed to be done.
Highly Knowledgeable Team. They listen to your needs and provide a custom solution to your specific needs.
Garage opener has operated to my expectations
I have worked with Spectrum on a number of gate/garage door maintenance and replacements these past years. They are always business like and responsive. Efficient evaluations of the problems/solutions on a15 year old automatic garage door, and the replacement of a driveway gate opener.
Very prompt to schedule the repair of our garage door which broke just before the Texas “Snowmageddon” and the company we had contacted originally who had us wait a week before they told us they would not come out to our area. Also have had Spectrum out to do a full maintenance check on our garage door. We are quite pleased with Spectrum Overhead Door LLC and would recommend Spectrum Overhead Door LLC. Finally, we had received good reviews from people who had used them before.
Knowledgeable and clearly understood the problem and quickly resolved.
From my first inquiry through installation I was given all information needed and treated with respect.
Spectrum Overhead Door did a great job. I have already recommended them to a few people.
Very helpful and great work!
It was good. Would recommend.
Everything was great except one of door lasers were messed up. I called twice and left messages to fix. Never called me back. I now have it kind of fixed, but it still messes up. Had they addressed that, it would be 5 stars. But since not, 3
Extremely knowledgeable, helpful and honest
I thought Spectrum was very professional and provides good customer service and response times.
They have great work and prices. Will be back.
They were very easy to work with. They came right out and took care of me. The price was nice. I have no complaints.
The Spectrum crew replaced two doors, openers and track and did an excellent job. This represented a significant capital outlay and as I tend to be a perfectionist, but the job exceeded my expectations.
Great knowledge. Consummate professional and quality installation. We chose a top rated door and are very satisfied
Excellent response time. The technician was exceptionally knowledgeable, courteous and friendly. I feel we received quality services for a fair price.
One door still sticks at the bottom. One remote doesn’t work.
I recommended the company to a friend of mine that was in the process of having work done on her door.
This is a very highly recommended company.
Technician was friendly and knowledgeable. He explained all aspects of the job, and we would recommend them to anyone who would ask for an overhead door company.
The whole experience was quick and easy. It was easy to talk to a real person that was very knowledgeable, yet was not pushy or steering you toward an upgrade. Every question was answered. The ordering process was easy. The installers were on time, professional, and quick. Excellent customer service, professional and knowledgeable, and fair pricing. Can't get better.
I called Spectrum first to get some idea of what might be wrong and an initial cost. When tech got here and did a review, he found other things wrong and the cost went up $500.00 plus. He broke the work down so I could understand the pieces and cost for each. I found this very helpful and agreed.
I found Spectrum several years ago. Every time they come to my house, their techs are knowledgeable, friendly, and professional. They also offer convenient appointment times.
They were unfamiliar with a Wayne Dalton door and therefore they were not able to repair it with the proper bracket required by the manufacturer. I had to call another company to get it repaired.
Garage door brackets and bearings were no longer available for my garage door. Service representative was able to adapt newer brackets/bearing to make them work, eliminating the need to replace all the garage door guides. This resulted in significant cost savings.
The spring, right side mounted spring, he is about to install was old, used, and rusty. I refused to let him install such a bad spring. I was told that it's the only one he had, the rest are left mounted spring. I opted for the better looking left mounted spring, but he needs to modify the overhead mount. It works but I don't know when it gonna last.
It was a small repair, but after the tech was done it was like it never happened. I was relieved it was repairable. Tech was professional and courteous.
The service man went above and beyond! He recommended an additional service for a reasonable price. It was great. Because of the extra service our garage door is super quiet.
They did a repair for me. They knew what they were doing. They were quick, clean, and right on target. I'd give them an A+.
They did an outstanding job. Excellent work, no complaints, and I'd recommend them for garage door repair.
They were very nice. My husband called them out to do a garage door repair. The garage door wasn't opening all the way. We have cedar garage doors so they're heavy. He made some adjustments to it. I'd give them an A overall.
It was excellent work, no complaints, and I'd recommend them for garage door repair. I was pleasantly surprised.
They replaced the tension spring. It was a good person, I thought they did good work, and I'll use them again. I'd give them an A.
They were excellent. They replaced the garage door and upgraded the wheel. They recommended I go with a high-quality wheel, which I’m glad he did, because it's a night and day difference. I liked the overall service. I'd rate them A+. The guy that came in told me how long it was going to take, he made a suggestion, and he didn't push it on me. I said yeah, and he told me what the difference would be, how much quieter it would be, how much less stress on the door, and the garage door opener. He explained that to me very well. He even told me a little bit about my garage door opener, which I had no clue about. I think the whole experience was in and out quick.
Excellent, no complaints, and I'd recommend them for garage door repair.
He replaced the motor for me. I liked that he put the motor in, did a good job, and that was it. I'd give them an A+. I didn't have any problems. As long as they don't give me any problems, do what they have to do, and honor the price they gave me—we're good.
They had to change the spring on a rental property that I own. I liked that they handled it very quickly. I'd give them an A+.