The whole process was extremely smooth. Finished quicker than expected. The building process was very efficient with constant updates. Tristan was quick to answer questions and a pleasure to work with. The finish quality of the home is fantastic! Beautiful home, fantastic quality, even better people.
I am Happy with the maintenance support, Jason have been very prompt to address issue . However after moving into new villa in 6 month itself we had a solid crack on wall between master BR and hall. Not sure if it’s design issue . I strongly believe it’s not a regular crack due to climate change but it’s a big one. This is worrying for us and we think it could come back in future .
I am very satisfied with the sales and construction process.
They have a lot of homes being built at the same time, but it also feels like they take time to listen and understand each individual family's needs/desires.
Denny was encouraging, insightful, and simple to deal with, making the experience a breeze. He always took the time to share and visit with our many visits to our new home. Great asset to Stateson Homes.
The process from inquiring, looking at plans, signing the contract , building and closing could not have gone better. This team is on the ball
Excellent quality, response time, and service.
It was so easy working with Stateson and i was amazed they were ready to settle on the very day that had been given to me when i signed the contract to have the house built. And we could not have had a better project manager than Tristan Kiser. He has been great.
Quality of housing and service do not match the advertisement or the price point
I am likely to recommend Stateson Homes to a friend.
Our overall experience with Stateson Homes has been positive. Alex truly went above and beyond in working with us to answer questions and provide options that made sense for us. His communication was ongoing and very much appreciated, answering questions and providing updates throughout the process. We never felt pressured throughout the buying process or the design center experience. He also provided many recommendations that were invaluable.
I am likely to recommend them because, although I am a little upset with some things, in general they are good.
Our total experience with Stateson Homes was wonderful, especially when we were in the design phase. When choosing kitchen and bathroom cabinets, handles and knobs, faucets, or rugs and floor types, Brenda, Anthony, and John were loaded with experience and ideas and were just SO helpful--and right in all their suggestions. The end result is that our completed dream house is everything we wanted and wished for.
Our experience with Stateson was good. Things were told to us that weren’t accurate, but overall a good experience
Great warranty service by Jasen and team.. One star less for HOA mismanagement and the huge increase in HOA fees even though not directly caused by Stateson has left a sour taste..
Sales Manager - Karen does such a great job! She is prompt in responses, and helps guide through the decision making process very professionally. Love the energy and enthusiasm to sell but also to make sure the buyer is getting what they need and desire!
Additional Comments - We love building with Stateson! :)
I love my new home but I am dealing with a large number of ant infestations. I have had to call Orkin to come today and I will complete your survey in the future. LD.
I think so. Build quality and delivery time seem good. The app experience could be better for getting build updates but the house came together so quickly it wasn't much of an issue.
Be cautious.
Stateson Homes was a pleasure to work with and built a high quality home for me. I particularly like the guarantees they offer and the "after the sale" follow ups.
The service is fantastic. I am very pleased and satisfied with all that they offer.
The only concern I have is the materials that were used in the home could have been better quality. The paint, doors, and wood are not the best quality.
It has truly been a pleasure for me to deal with staff at Stateson Homes. Especially since I have lived in another state during the building process, I appreciate your staff talking with my daughter & son-in-law Jenny & Jeff Orzolek. When I’ve had concerns, John has responded as soon as he could & made sure everything was taken care of by coming by or sending Evan. From the very beginning with Denny, all of you have been so pleasant & accommodating. I appreciate all of you!
Sales Manager - I worked with Denny Evans on the contract & initial details. He was extremely helpful & a pleasure to work with.
Design Center Consultant - Jade, my Design Center consultant, was so knowledgeable & made good suggestions. She was helpful in every way possible. I thoroughly enjoyed working with her.
I think it has been a great experience. There have been a few negatives. I have only owned the home for just over a week now. It was a 5-month turnaround. I think the paint quality could have been better on the interior of the house with the final finished product. I know there were a lot of people in the house at one time, but overall, I think the overall care of the house could have been better. There were some scratches here and there. For it to be a brand new home, I felt that there would have been more care involved with the overall finished quality. To be buying a brand new home, I am a little disappointed on that end, but overall, it was okay.
We would recommend building with Stateson. They are professional, helpful and knowledgeable. We were always kept updated and everyone was friendly.
Overall we had a good experience so yes we would recommend Stateson to a friend.