Limited ability to customize. Poor selection of fixtures and no flexibility to change out to what a customer wants. and I am pretty sure they lied about some of the electrical stuff.
I love Stateson. They built my villa in Christiansburg and I was very happy with it but decided I wanted a house again so Stateson was the logical choice.
Likely To Recommend - Already own a villa and I’m now building a house. Great company to work with.
Well made house. Complete communication throughout construction. All staff us personable and professional
The entire experience was great. They are customer focused ensuring that the product they receive is as advertised
The lack of communication between the different departments within the company is severally lacking. We had multiple issues with our build. What we had picked for our home in our design meeting, a good portion of the items were not ordered or the wrong products were installed. There is also a sever lack of quality control within the company in regards to making sure the different phases of the build is done correctly. We had multiple studs that were warped and had two that had been charged in a fire installed. The wall that was framed to separate the living room and master bedroom was off. The overall quality of the finishing work was sup pair as well. We have only been in our house for a year and we have had major plumbing issues, siding has fallen off the house, cracked foundation wall, garage not sealed, damaged dry wall installed in garage, missing seal on the outside for the garage door, all of the bathtubs and countertops in the bathrooms have deep scratches in them.
The team at Hills Quarter in Irvington, Va. are wonderful people to work with and communicate well!
Connor made the project really enjoyable.
Overall, the quality of the home is great. I would have liked to have more options in the design process, more customization availability for a home that I would not have created a plan to redesign in the future.
Stateson has been a great builder to work with. We did run into a few snags along the way, however, we go that taken care very quickly and efficiently.
The whole process for building our home was smooth.
Love my new home and the process is well organized from contract to close. Always knew what to expect next and felt like the whole team (Sales & Construction) wanted me to be happy with my home.
There were a couple of quality control issues that are being addressed and getting fixed, but off the bat there was kind of a bigger list than I thought there was going to be.
The quality of the home is very good and the staff is friendly and courteous, works very hard to satisfy our warranty concerns.
Construction of our house in 2024 was rapid and without any major problems.
Stateson went above and beyond to provide a quality house that was completed ahead of schedule!
Additional Comments - Connor and Chad were great communicating through the app and providing weekly updates.
The company is very nice to work with, we have had great communications with all the staff, prompt and excellent service, The employees/associates are great to work with and very nice
Sales Manager - Denny took the time to show us multiple model homes (even ones out of town). He was knowledgeable, patient and walked us through every step of the process. If I could give more than 5 stars I would!
Overall, this was a positive experience. Stateson Homes is communicative and responsive.
Very professional and respectful
Stateson Homes has been awesome to work with from start to finish!
Ease of Process - Stateson made the entire home building/ buying process a breeze!
Great team of professionals working hard to make sure that you are satisfied. Thank you all for all you did to make our home buying experience possible.
Yes
Stateson Homes strives to making home purchases an enjoyable experience. Professional staff members walk buyers through the entire process with ease. They assist with everything from financing to the selection of options that make your new home personal.
Quality - Superb quality was not only my goal but that of Stateson Homes. Exceptional quality was the end result.
Everyone has been very attentive and professional when answering my many questions!