We had a good experience in all steps of the building process.

We are not inclined toward offering recommendations, but, if asked, would rank Stateson highly for anyone interested in buying a production home in its price range offerings.

Guys at Stateson know what they are doing. They are friendly, reachable, and helpful.

We moved in May 9th, 2024. Early on there were some things we didn't like, but there were things in late April early May we liked even less. Issues like landscaping/yard, not being able to do anything about blinds or shades for the windows, leaving us without privacy for a while, and finding out there were no light fixtures in the bedrooms. Things got worse from May 9th on. I had a list problems that were to be addressed for the 45 day walk-through which started much later than the 45 days. Issues that shouldn't have been difficult to care of and while some things were fixed after I persisted, some things have not been completed and we are now getting close to twice that 45 day period. By far the worst of all is the number of times I have been ignored or have not been told the truth (a nice way of putting it). They seem to want to do the bare minimum. And it is astounding to me when contact is made, how many times I have been promised certain things at specific times and no one shows up, no calls or any kind of contact. It sure looks like Stateson Homes is not interested in anything but building houses as fast as they can, making as much money as they can, and not taking care of the ones who are paying for their over priced houses.

The local representatives, Brenda Helmandollar and John Snow, were great to work with. I wish I could say the same for the rest of this company.

I could see myself recommending Stateson to a friend if the situation was presented to me.

I’m new to this state and don’t know anyone but my son and his wife.

The whole process was extremely smooth. Finished quicker than expected. The building process was very efficient with constant updates. Tristan was quick to answer questions and a pleasure to work with. The finish quality of the home is fantastic! Beautiful home, fantastic quality, even better people.

I am Happy with the maintenance support, Jason have been very prompt to address issue . However after moving into new villa in 6 month itself we had a solid crack on wall between master BR and hall. Not sure if it’s design issue . I strongly believe it’s not a regular crack due to climate change but it’s a big one. This is worrying for us and we think it could come back in future .

I am very satisfied with the sales and construction process.

They have a lot of homes being built at the same time, but it also feels like they take time to listen and understand each individual family's needs/desires.

Denny was encouraging, insightful, and simple to deal with, making the experience a breeze. He always took the time to share and visit with our many visits to our new home. Great asset to Stateson Homes.

The process from inquiring, looking at plans, signing the contract , building and closing could not have gone better. This team is on the ball

Excellent quality, response time, and service.

It was so easy working with Stateson and i was amazed they were ready to settle on the very day that had been given to me when i signed the contract to have the house built. And we could not have had a better project manager than Tristan Kiser. He has been great.

Quality of housing and service do not match the advertisement or the price point

I am likely to recommend Stateson Homes to a friend.

Our overall experience with Stateson Homes has been positive. Alex truly went above and beyond in working with us to answer questions and provide options that made sense for us. His communication was ongoing and very much appreciated, answering questions and providing updates throughout the process. We never felt pressured throughout the buying process or the design center experience. He also provided many recommendations that were invaluable.

I am likely to recommend them because, although I am a little upset with some things, in general they are good.

Our total experience with Stateson Homes was wonderful, especially when we were in the design phase. When choosing kitchen and bathroom cabinets, handles and knobs, faucets, or rugs and floor types, Brenda, Anthony, and John were loaded with experience and ideas and were just SO helpful--and right in all their suggestions. The end result is that our completed dream house is everything we wanted and wished for.

Our experience with Stateson was good. Things were told to us that weren’t accurate, but overall a good experience

Great warranty service by Jasen and team.. One star less for HOA mismanagement and the huge increase in HOA fees even though not directly caused by Stateson has left a sour taste..

Sales Manager

Sales Manager - Karen does such a great job! She is prompt in responses, and helps guide through the decision making process very professionally. Love the energy and enthusiasm to sell but also to make sure the buyer is getting what they need and desire!

Additional Comments

Additional Comments - We love building with Stateson! :)

I love my new home but I am dealing with a large number of ant infestations. I have had to call Orkin to come today and I will complete your survey in the future. LD.

I think so. Build quality and delivery time seem good. The app experience could be better for getting build updates but the house came together so quickly it wasn't much of an issue.

Be cautious.

Stateson Homes was a pleasure to work with and built a high quality home for me. I particularly like the guarantees they offer and the "after the sale" follow ups.

The service is fantastic. I am very pleased and satisfied with all that they offer.

The only concern I have is the materials that were used in the home could have been better quality. The paint, doors, and wood are not the best quality.

It has truly been a pleasure for me to deal with staff at Stateson Homes. Especially since I have lived in another state during the building process, I appreciate your staff talking with my daughter & son-in-law Jenny & Jeff Orzolek. When I’ve had concerns, John has responded as soon as he could & made sure everything was taken care of by coming by or sending Evan. From the very beginning with Denny, all of you have been so pleasant & accommodating. I appreciate all of you!

Sales Manager

Sales Manager - I worked with Denny Evans on the contract & initial details. He was extremely helpful & a pleasure to work with.

Design Center Consultant

Design Center Consultant - Jade, my Design Center consultant, was so knowledgeable & made good suggestions. She was helpful in every way possible. I thoroughly enjoyed working with her.

I think it has been a great experience. There have been a few negatives. I have only owned the home for just over a week now. It was a 5-month turnaround. I think the paint quality could have been better on the interior of the house with the final finished product. I know there were a lot of people in the house at one time, but overall, I think the overall care of the house could have been better. There were some scratches here and there. For it to be a brand new home, I felt that there would have been more care involved with the overall finished quality. To be buying a brand new home, I am a little disappointed on that end, but overall, it was okay.

We would recommend building with Stateson. They are professional, helpful and knowledgeable. We were always kept updated and everyone was friendly.

Overall we had a good experience so yes we would recommend Stateson to a friend.

They were at least as professional and trustworthy as you would expect a homebuilder to be. When there are some bad builders all around the area, Stateson is one to go with definitely. The competition may not be that tough with a certain "other" large builder in the area being pretty trashy, but Stateson did go above and beyond on multiple occasions. I hope that they get some more subdivsions in the area because they could do some really great work in the most desirable areas.

Deciding Factors

Deciding Factors - I was not looking to build a home, however this was the best option to have the options I would like. I am looking forward to the amenities Westhill offers.

I would highly recommend Stateson Homes to everyone. They provided great customer service and were very attentive and detailed, which I appreciated.

I was hesitant to go with new construction when I moved to Blacksburg given I would have to go into temporary housing/I have heard horror stories about delays, but I am happy I chose Stateson - the entire process was smooth and transparent. There were no delays and I enjoyed the weekly updates once the house was under construction. I am extremely happy with my house in all regards!!!

Awesome experience from beginning to end

One year warranty items were submitted 30 days ago with no answer. I called this to their attention with no reply!

Sales Manager

Sales Manager - Alex is very knowledgeable very personable and he has been patient and responsive when we have had questions.

My wife, Jena, and I, Robert Smart, are very pleased with our new home. Brenda Helmandollar and John Snow were very personable and professional. A few minor things need to be done, such as final coat of paint on the front door, otherwise the house is completed to our satisfaction pending discoveries as we settle in. The Stateson Team has been remarkable to accomplish so much in such a short time.
Respectfully, Bob Smart

Overall Stateson builds a good home.

Reliable, easy to work with, they stay on schedule, they communicate well, especially with weekly updates when we were living in Orlando while it was being built

All involved were very professional

All the representatives that we talked with have been really helpful. This is the first time we've built a home. For 48 years, we lived in the same house. They've been very patient and helpful.

Sales Manager

Sales Manager - Very understanding of our questions, and addressed our concerns.

Design Center

Design Center - I was very happy with the amount of selections we had.

Yes, we have been extremely happy with our decision to purchase from Stateson Homes. Their quality of construction and commitment to service after the sale has been second to none.

They rushed too much when building the home.

The entire process from touring the model through final inspection, we found the team; Brenda, Anthony and John to be thorough, knowledgeable and ready to help and address any concerns. In addition, the construction scheduling was most impressive.

The team is excellent and on time finishing the work. There were some weather conditions, but I have no complaints with the timelines.

Stateson Homes has been great through the whole process from buying the home to any repairs that has needed to be done. They have been really great.