Stevens Kitchen makes the process of renovating very easy, knowledgeable and friendly staff, great subcontractors and communication, detailed oriented and very upfront with costs so there are no surprises in the end.
Competent, friendly staff. Accommodated changes throughout the project, flawlessly. Respectful workers- very considerate. Cleaned up job sites well when finished working every day. We look forward to doing our next important project with them!
They did a professional job the outcome was amazing. I would recommend them to anyone.
We had our kitchen remodeled and the finished kitchen is amazing!! The entire crew at Stevens and their subs made the transition go smoothly and efficiently. I was given the timeline about 2 weeks in advance with exact dates of who would be in the house and when. That schedule stayed almost exact except for a small problem with the countertop, but I had my complete kitchen just 3 days off from the original timeline. It is great to have Stevens manage the contractors and I didn’t have to worry about anything.
Don’t call anyone else!
They’re the best!!
Not to mention cost-efficient!!
Easy to work with, efficient, specialized!
Contractors come according to schedule!
I love, love, love my kitchen!!
Likely To Recommend - I highly recommend Stevens Kitchen to everyone considering a new kitchen or bathroom. The design was beautiful & very cost effective (depending on your choice of upgrades!)Everyone was highly specialized. Cadence was very helpful in selections, Shaina is a delight, Matt & Mike took care of everything in a very timely fashion.The communication & suggestions were spot on not at all pushy- but what was best for me & my project! Steve is very quiet; I had to think about what he was casually saying & pay attention.All follow-up was great.Bottom line- I have a dream kitchen with what I consider 4 special features: corner cabinets with lighting, beautiful farm sink, hood over stove with Art Nouveau tile, and the star of the show- a large granite island. All the problems I lived with for 20 years are fixed!Photos on website coming soon!
Stevens Kitchens' sub-contractor replaced the popcorn ceiling in the master bedroom with knockdown. A crack appeared where new drywall tape was placed and was - supposedly - fixed, but the patch job is very noticeable. That's about the only thing we're not happy with.
Areas Of Satisfaction - All personnel, from the office/showroom to the workmen on site were pleasant, professional and knowledgeable.
Recognized Excellence - Michael Kelly's demeanor and friendliness are commendable and his attention to detail makes his workmanship top notch.
Additional Comments - This was our second project undertaken by Stevens Kitchens. If there ever is a third renovation project we will call on Stevens Kitchens again.
Had some warranty work done on our master bathroom shower and Stevens Kitchens' sub Zlotz was extremely professional, maintained a clean work site and very efficient in delivering their warranty work. Arrived on time and took care of everything in one trip.
Installation Crew - All of the subcontractors used by Stevens Kitchen were very professional and delivered excellent service on schedule and when anticipated. It started with Nathan's crew doing demo and sheetrock, then Calvin and the plumbing team were excellent, Carlos and Juana delivered artistic tile installation, Zoltz delivered and installed the quartz countertops and thresholds without a hitch, Nick completed all the electrical neatly, finally Jeff completed all the cabinets with total professionalism - even while addressing minor wood issues. Again Matt and Mike from Stevens staff performed beyond our expectations and made us feel included in all the steps of our project.
The one-stop approach Steve has is super helpful. I have been sharing my positive experience with others already.
Designer Knowledge - Cadence was AWESOME, She had everything laid out and made my selection process totally painless.
Field Supervisor - Matt was AWESOME. He address all of my concerns in a very timely manner
Shared Comments - Thanks to everyone for making our dream bathroom a reality. We are really enjoying it. Thanks for hanging in there with all the problems with the bathtub!
Areas Of Satisfaction - The way they designed exactly what I wanted. They were so patient and listened to exactly what I had in mind and delivered.
Recognized Excellence - While we were very happy with everyone from the team, we thought Mike did an exceptional job with following through and doing as much and the best quality work as possible. He has come back multiple times to help us if there were any issues.
Recognized Excellence - Cadence Zavatski was very helpful with all my questions and prompt to answer all of my questions
Value - We received pricing from three companies and Stevens Kitchen had not only the best price but also a higher quality product.
Areas For Improvement - None - Steve and his team did an excellent job.
Areas Of Satisfaction - The very attentive customer service. Steve's personnel were consistently checking in on the job to ensure everything was going well.
Recognized Excellence - Everyone was great!
Areas Of Satisfaction - I was most satisfied with their workmanship and communication.
Recognized Excellence - I would like to recognize Genny and Steve.
Areas Of Satisfaction - My final products are awesome. My kitchen is phenomenal. The cabinet installers are amazing. They are the best I have ever seen in my life. The tile guy is amazing, his demo, framing, and drywall person is phenomenal as well. My kitchen is exactly what I wanted, used all of my space, and it has turned my house into a new house.
Current Referrals - I've already passed it on.
Recognized Excellence - The tile person, Carlos, and the cabinet installers, they are an awesome husband-wife team. Steveo, the drywall guy, was awesome as well.
Areas For Improvement - None
Recognized Excellence - Everyone. They are a great team that works very well together.
Areas Of Satisfaction - I was most satisfied with the time of completion.
Recognized Excellence - Everyone did their job and did it well, and I was certainly impressed with Steve.
Areas Of Satisfaction - They stayed on schedule and completed the work when they said they would.
Current Referrals - Not at this time, but we have already referred someone.
Areas Of Satisfaction - Quality workmanship. friendly, competent staff.
Areas Of Satisfaction - Cabinet mixing and matching wood typesScheduling and organizing and finishing within time parameters set. Answering questions and quick time response to answering questions.Friendly and knowledgeable staff.
Recognized Excellence - Glenn. Also Bob Johnson.
Additional Comments - Overall, well pleased with products offered and services performed.
Areas Of Satisfaction - product and design
Recognized Excellence - everyone I met was outstanding
Areas Of Satisfaction - We loved that Steve was receptive to our ideas for our kitchen - he listened and really went out of his way to help us achieve the look and feel we were after. The other companies we had met with TOLD us what we wanted.And the feeling of getting what WE wanted extended to everyone associated with Steven's Kitchens.
Recognized Excellence - Glenn and Genny were really amazing to work with. They were always available with an answer to a question or to fix a problem. They are, I think Steve's biggest selling points and make the client feel important throughout the process.
Areas Of Satisfaction - Overall, I had a positive experience with Stevens Kitchens.
Recognized Excellence - Everyone from Stevens Kitchens did a good job on my project.
Areas Of Satisfaction - The scheduling and communication was excellent. They really remarkably stayed right on the mark when compleing the project. I never had to call and ask when someone was going to be here. I always knew and they always showed up on schedule. Excellent!!!
Current Referrals - Not at this time, but I would definitely recommend Steven's Kitchens
Recognized Excellence - Glenn
Additional Comments - I love my kitchen and bathroom and tile work. Great job!!!
Areas Of Satisfaction - Steven's initial requirements gathering session with us was very efficient. He took all our requirements and measurements in one 1.5 hour session and then turned around a perfect design with cost estimates within 2 weeks. Very impressive. Working with other contractors proved to require multiple meetings and they just didn't hit the mark like Steven's.We chose to use Steven's recommended sub-contractors which proved to be a great decision. Not only is their work first rate, they are used to working together which produced a very efficient schedule.All of the Steven's team and sub-contractors were a pleasure to work with - responsive, and very professional.A sense of quality product for a fair price.
Recognized Excellence - Steve, Genny, and Glen were so awesome! What a great team.
Additional Comments - Highly recommend Steven's Kitchens!
Recognized Excellence - Glen, project manager
Areas Of Satisfaction - Stevens Kitchen had great quality products and they stayed on schedule. They also had great ideas regarding design.
Areas Of Satisfaction - I was most satisfied with how quickly they completed the job. I have an elderly parent who was out of town and I wanted to have the work done before they returned.
Recognized Excellence - Glenn (the project manager) was very available and responsive and did a great job.
Additional Comments - I am very pleased overall.
Areas For Improvement - Steven's Kitchens EXCEEDED my expectations. The DID NOT fall short.
Areas Of Satisfaction - The design was perfect. Steve did a superb job redesigning out wet bar area. I really love it! We also love our kitchen and master bath. All of Steve's designs were great, he also significantly exceeded the design we were offered by another well known kitchen design company in Orlando, and his price was much better. I have recommended Steven's Kitchens to a friend.
Recognized Excellence - Steve, Ginny, the cabinet installers, and every one who came to our home were first rate.
Additional Comments - I will continue to recommend Steven's Kitchens to friends when I have an opportunity.
Professional & Organized - Everyone in the office and the staff that worked in our home were very professional.
Communication - If I could give a higher rating, I really would have. Stevens Kitchen, excels in this dept.!
Quality Of Materials - We love our Wellborn cabinets. They have soft closing drawers and the color sample that we chose was exactly what we received. The quality of these cabinets are of top quality.
Clean & Safe - At the end of everyday, our remodeling site was cleaned up from the days work. As messy as the demolition was, they were considerate of being in our home and swept up everything daily, this kept the dust to a minimum. Big points here!
Work Done Right - I do not recall having to have anything fixed after completion of the work. The craftsman that did all the work were very skilled and focused on what they were doing.
Value - We had a couple of estimates. Stevens was not the highest or the lowest, but Steven offered some ideas that no one else did that we really liked. We went with Stevens idea because how creative that he was. Our master bathroom looks amazing because of his ideas.
Areas For Improvement - I really wish that I could complain here and not look as if I am writing an infomercial, but I hav nothing to say because I could not see where anyone fell short.
Areas Of Satisfaction - How fast all of the work was done. They delivered on their promise.
Recognized Excellence - Genny was awesome with the communication of our entire project and experience. From scheduling to just calling us to let us know what to expect of the next upcoming schedule even after giving us a printed schedule. She is an employee that treats her customers as if you are her family. She has the best customer service/relationship skills that I have ever come across from a company. Kudos to her!
Additional Comments - Thank you for the great experience, we love our remodeld master bathroom!
Areas Of Satisfaction - The end result. I particularly liked the hardware Steven suggested.
Recognized Excellence - The installation couple and Steven himself.
Additional Comments - This was our second kitchen with Steven's Kitchens. The first was a low-budget, the second a high budget. We received the same great service and attention with each (and lots of patience in both cases).
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