Everyone was thoroughly explained. The company acted proactive to make sure everything was done to my satisfaction.
Sunfarm is the best solar company on the gulf coast! Dont even bother with anyone else.
Sun Farm Team did an excellent job from presentation through to installation and followup
I could absolutely recommend SunFarm, our project went very smooth.
Excellent communication and timely responses. They went above and behind to answer all questions regarding solar panel topics.
im not sur eif the power company changes their guidelines on how the solar is taken in and
I experienced SunFarm Energy to be a trustworthy company that delivers exactly as promised. Every staff person I interacted with was highly professional, delivering first-rate service. Brian, my sales rep was responsive, knowledgeable and helpful without being pushy. He patiently answered all my questions, educating and guiding me through the process of making this significant investment. The installation went smoothly, and the system is performing exactly as expected. From the start of installation until I received permission to operate from FPL was a period of only ten days, which speaks highly of how well this company conducts its solar business. I am extremely pleased with my decision to engage SunFarm Energy as my solar electric company.
Overall our experience with SunFarm was very positive. We would definitely recommend them.
From inquiry to installation, SunFarm won our business through their exceptional service and going above and beyond.
Great sales and installation experience!
Installed solar system is too small for my energy consumption, my power bill remains. Sunfarm has also been unwilling to return to my residence and install the consumption meter so I can have a full view of my production/consumption.
They were very efficient and always on time. They did a really good job.
Good installation. On time, and system worked first time out.
I met with several solar companies and I chose this one for quality. They have been a local company for many years and that provided a lot of security.
Problem Resolution - Absolutely!
Professional & Organized - They were incredibly thorough.
Schedule - We did have to push the project back due to COVID but that was not their fault.
Sales Knowledge - If I could give him a six-star rating I would.
Recognized Excellence - Mike Price was excellent.
Areas Of Satisfaction - The efficiency of the workers was great and they showed up when they said they would. Mike Price has been incredibly responsive when I have had any questions.
Additional Comments - Overall it was a great experience. I was not sure what to expect but all of the workers respected my property and were great. They were extremely knowledgeable and explained everything very thoroughly to me. I was also extremely satisfied with the final results.
Recognized Excellence - Mike Price was very helpful in matching competition prices and agreeing to match equipment.
Recognized Excellence - Our salesman Mike and one of the installers Murphy Allen.
True Professionals
Types of work - Plus Tesla Powerwall
Communication - Answered all of our questions/concerns.
Problem Resolution - 2-3 months after install SunFarm replaced several sub-performing panels.
Professional & Organized - Not SunFarm related but the only weak link was Gulf Power.
Sales Knowledge - When they didn’t have an answer, they always got back to me.
Recognized Excellence - JJ & really the entire team at SunFarm
Areas For Improvement - This is digging but SunFarm being new to Tesla, just make sure to establish expectation mgmt on Powerwall install will require exterior conduit piping for power interrupts for batteries. The clean look on Tesla’s website is only a reality if you’re building a new home or willing to rip out drywall. Retrofits require exterior conduits & even with a clean look, power interrupt has to be installed somewhere on the exterior wall. Lastly, explain retrofit option is a less invasive option should maintenance/ replacement be required. In the end, SunFarm did a great job ensuring the conduits/interrupts were installed symmetrically next to each battery & it still gave an impressive clean look.
Areas Of Satisfaction - The entire install was great.
Additional Comments - Do your homework before considering solar & compare installers closely. My opinion, solar w/o battery storage is a waste in Florida. SunFarm is the only Tesla Powerwall sales in the area & they’re excellent at what they do.
Recognized Excellence - I would like to recognize Mike, my sales guy. He was wonderful.
Areas For Improvement - We shopped around for a year and we definitely chose you for a reason.
Areas Of Satisfaction - I was most satisfied with the timeliness and responsiveness. The company was run properly and that is why we decided to go with you.
Respectful - Great service
Communication - JJ did a out standing job
Schedule - Trouble with start up due to gulf power
Recognized Excellence - JJ waters from start to finished
Areas For Improvement - Landscape after complete
Areas Of Satisfaction - Great job
Areas Of Satisfaction - Installation when done was exceptional.Have all the right parts on site when start the job and don't cause delays that extend beyond dates promised due to having to go get parts and not having crew ready. Promised crew of 5 only 2 showed up.
Additional Comments - Enjoyable when got it together. Very professional when executed.
Areas For Improvement - They forgot some parts when they first came out to do the install. Also, they said some parts were on backorder and I came to find out they were never produced.
Areas Of Satisfaction - The install was clean and they even took the time to run the wires to where you can not see them which made it look even better.
I thought the salesperson was very upfront. I liked that she worked with us and answered all of our questions.
Quality Of Workmanship - They had to drill a couple of new holes. One of my panels was not working, so I had to call them back; they responded quickly when I called.
Professional & Organized - JJ was on it!
Sales Knowledge - JJ Waters was great!
Recognized Excellence - JJ Waters did an outstanding job! JJ worked with us for several months; she answered all of our questions and was not pushy while we were uncertain if we were going to do it or not.
Areas For Improvement - SunFarm Energy did not fall short.
Areas Of Satisfaction - The installation exceeded my expectations. I thought everything worked great!
They really did a good job, very professional and continuing to follow up on any issues we have.
Value - I got upgraded because the panels I order we not available at the time. They did the upgraded without asking just to get the job done on time. I feel that was going up and above, shows great customer service.
Recognized Excellence - Brian, salesman. The guys that did the installed they were really good.
Areas For Improvement - None.
Areas Of Satisfaction - The communications with the company are great. They have been very forthright and honest.
Additional Comments - Really a great company. I upgraded the second-tier system, the weather is a factor but you still have to be energy efficient. I have already seen a difference in my power bill. It was a great investment so far.
Recognized Excellence - I would like to recognize Bryan O'Sullivan.
Areas Of Satisfaction - They exceeded in the areas of communication, information, and timeliness.
I contacted a person who works in the solar energy field and he told me that since most solar panels are relatively comparable, the most important decision was who would install the panels. SunFarm did a fine job of designing and installing 29 panels on 2 different roofs. They did the paperwork for our submission to the HOA, the power company, and the county. I am very satisfied with the work they did and would recommend them for your installation.