About this company
The Door Store
At The Door Store, our mission is to provide you with a stellar window or door project—without the usual home improvement hassles and headaches. From our pressure-free, personalized sales process to our masterful installation, everything we do is with the intention to give you an EASY, HIGH-QUALITY experience. We boast the biggest, most beautiful showroom in Chicago’s Western Suburbs. Stop by our showroom in Villa Park and let our specialists demonstrate our products firsthand in our gorgeous window and door displays. If you need more information, or you want to see what kind of replacement windows or doors you can get for your home, call the experts at The Door Store.
Types of work
GuildQuality surveys
Badges
Reviews 151
Of 176 respondents, 151 left a reviewRecent reviews
Bob W.
This process was as smooth as it could have gone. Everything went as promised and the doors look and perform beautifully.
Bob M.
I have nothing but the highest praise for The Door Store. I have had doors replaced by The Door Store at my previous house and my present house and they did an excellent job at both locations. If any of my neighbors needs doors of any sort I would recommend The Door Store most highly.
William J.
A dog went through our screen after they installed it, and they actually came back and fixed it for free!
Derek B.
The Door Store is an excellent company to deal with. We have dealt with them repeatedly and will continue to work with them.
Larry C.
The Door Store did a great job and exceeded my expectations and we are very satisfied versus their competition especially for price and value.
Nick A.
It was a professional, quality job, and we are pleased.
James C.
Excellent quality, trustworthy, and they're great.
Kevin R.
Additional comments
Experience
Experience - It was a different experience because everyone was friendly and eager to help.
Louis D.
I wish it was less expensive.
John F.
Additional comments
Experience
Experience - They are very prompt, timely, and take time to answer your questions.
Deb S.
We were really pleased with the windows and door installed by The Door Store.
Additional comments
Satisfaction
Satisfaction - I was satisfied with the professionalism, quality, and cost.
Nancy V.
I have worked with David for 20years in several homes. Always great. Would not go any place else.
Additional comments
Satisfaction
Satisfaction - Install and clean up. You would never know they were there!
Edward C.
It was an easy task deciding what we wanted. The installation went smoothly and they did a fantastic job for us.
Additional comments
Recognized Excellence
Recognized Excellence - The installers did a great job. The salesman did a great job fitting us with what we need.
Experience
Experience - They met the date that had to be met. They kept us up to date as to what was happening.
Krissy R.
I am very happy with my windows that I have got from them over the years. BUT...as I mentioned in a previous question, I think The Door Store should ALWAYS mention to homeowners to check with their village to see if permits are needed. It ended up costing me an extra $50 penalty fee plus the original $50 permit fee for not knowing about this.
Gisela M.
Additional comments
Satisfaction
Satisfaction - I was most satisfied with their knowledge and customer service.
Experience
Experience - I liked that they had a store opposed to someone coming into the home that way I could see everything instead of pictures.
Jairo C.
Additional comments
Satisfaction
Satisfaction - I was most satisfied with the craftsmanship of my door from The Door Store.
Recognized Excellence
Recognized Excellence - I would like to recognize Mike for his exceptional service.
Experience
Experience - The Door Store was above average compared to other companies.
Kelly K.
Additional comments
Satisfaction
Satisfaction - The quality and the workmanship.
Experience
Experience - They are more personable, attentive, and responsive.
Review in Darien, IL
Satisfaction
Satisfaction - I was most satisfied with the installation, it was great. Also, the product they sell is good.
Recognized Excellence
Recognized Excellence - I would like to recognize John, the installer, he did a great job.
Experience
Experience - It was different because they are very honest, they don't try to oversell.
Review in Wheaton, IL
Satisfaction
Satisfaction - All around good customer service, quality and service.
Shannon M.
Additional comments
Satisfaction
Satisfaction - Prompt, professional, and simple!
Edward P.
The Door Store has done really good for me. I can't say enough about them. Plus they're really good people.
Additional comments
Satisfaction
Satisfaction - I am most satisfied with the quality of the work. They gave us what we wanted and it's beautiful.
Recognized Excellence
Recognized Excellence - They're all nice people.
Experience
Experience - Today's people aren't the same as they used to be, but at The Door Store they still are. They believe in customers and they treat the customers well. Repeat customers are what keep a business open.
Review in Addison, IL
Additional Comments
Additional Comments - I was very satisfied with the company.
Lorin A.
Additional comments
Satisfaction
Satisfaction - The appearance and the door closure keeping the cold air out. The lighting the door and side-light provides.
Recognized Excellence
Recognized Excellence - Mike Niven. His knowledge & experience was a large reason as to why we purchased from the Door Store.
Experience
Experience - The Door Store is the first company we looked into. After shopping around to other stores, we returned to make our purchase. They are knowledgeable & experienced in helping us make our decision.
Gina R.
Additional comments
Satisfaction
Satisfaction - I was satisfied in the fact, that it was a local company. I also liked, the selection and their knowledge of the products.
Recognized Excellence
Recognized Excellence - Jon, the son of the owner, provided exceptional service.
Dan L.
Every time we enter the house, we cannot believe we are worthy of such a fine door!
GuildQuality
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