Communication was a problem for me. Would have appreciated more rapid response time to my phone calls as well as being kept updated on certain situations.
TMK made this entire project so easy...entire staff is Awesome! They had answers and suggestions when we asked them and guided us through the whole process with relaxing confidence and experience.Thanks so much for our beautiful kitchen! Sheila and David Allen
Expertise And Professionalism - Mike,Tom,Meagan,Tony were all outstanding!
Craftsman/ Installer - Tony was personable,professional,and highly skilled! did a fantastic job!
Problem Resolution - Tony saw a slight defect on a cabinet door and had one reordered before we even knew!
Areas Of Satisfaction - Megan was always there for me. I just did not have enough experience to see ahead as far as the island goes. They followed through with the quartz also picking up the tab for filling the chip on the counter
They were fantastic. Every step of the way every one of my needs was addressed. As soon as my budget permits I will have them back again for a bathroom.
Expertise And Professionalism - Yes and they shared their knowledge and expertise more than other companies.
Scheduling And Communication - Yes and I was giving more detailed background of the hardware and cabinets themselves than anyone else had offered.
Budget, Quality And Value - Absolutely. They were wonderful explaining all the details and all the charges involved. I was on a very limited budget and they were able to accommodate me.
Craftsman/ Installer - The installers were wonderful. I asked for minor adjustments every step of the way and they were happy to oblige. I would recommend that group to anyone.
Areas For Improvement - They didn't fall short on anything.
Areas Of Satisfaction - I was exceptionally satisfied every step of the way from initial planning, demolition, installation, and final tweaking. They also kept within budget which I very much appreciated.
Additional Comments - I highly recommend Thomas Michael kitchens to anyone who's looking for this kind of upgrade.
Before finial walk through I pointed out things that needed to be touch up to painter. He said ok. As I walked around with Fabiano some of the painters were cleaning up and some were still painting. I signed the agreement after we walked around think that the painters had not done the touch up. The... more
I have a small bathroom and it needs to be redone with handi-capped and elderly access in mind. Kohler's original bathroom design, did not meet my needs. After I received my design package, they contacted me, as a follow-up, to make sure I was satisfied with my design. After chatting a bit about... more
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