They are timely and call me prior to arriving. They are knowledgeable and answer questions I have.

Total Air and Heat serviced my old HVAC unit for a couple of years, making sure it was running properly and safe even though it was quite old. I always found their service people friendly and knowledgeable. During routine maintenance service in the fall of 2020, they detected a COx leak in the equipment and a cracked part in the 29 year old system, which I had been considering replacing. Within an hour, a sales person was there to walk me through the choices of units and what I needed for my square footage. I amde my choice and within days had a new, great system, which I enjoyed very much for the next 8 months before I sold the house. Total Air and Heat has always done what they said they would do and provided quality, dependable service within a reasonable price range, and I would recommend them to anyone. I left all their information and a high recommendation of Total Air and Heat with the new owners of my house.

On time. Friendly

The service was outstanding, and the sales service was very impressive.

A quality organization that does quality work.

They were prompt and showed up on time and were friendly. They sent a text a head of time letting me know they were on the way. They were good.

I've been a customer for a good while and their customer service is just absolutely terrific.

Yeah I defiantly would!

I recommend them because it is a family owned company that have been around for a long time and I trust that they do honest business!

Their price was higher compared to other companies I called.

They are really helpful, quick

I have in the past and will in the future continue to recommend Total Air & Heat Co.

Total Air & Heat is an outstanding company with excellent customer service and prompt, skilled technicians.

No. Not likely to recommend. Charged $180/hr and six visits to repair my system that they messed up starting in November 2020.

We have used Total Air & Heat for over 15 years and have never been disappointed. They are on time, fully transparent on the work that needs to be done, and leave the work area neat and clean when they are finished.

They were friendly & efficient. It ended up taking two days to install our system but they made sure our bedroom had AC before they left the first night

We've used Total Air & Heat Co. for over 15 years and have been very satisfied. I feel like the are customer friendly.

Total Air & Heat Company was very reliable and provided great customer service.

The install crew was very professional.

I have come to expect the best from Total Air and Heat. My expectations is really high and Total Air and Heat never disappointments me.

I highly recommend them.

They have excellent service.

They are great and wear booties which is a plus.

I had an emergency and they pushed harder than anyone else to get it fixed. They really came though for me.

I have recommended them in the past.

We have sometimes used Total Air and Heat for our church and there have been issues.

Total Air and Heat Co. offered me great service with great people.

I have trusted them for close to 20 years. They fulfilled every need that I had and have done so very well.

Total Air and Heat installed a second AC for me and they did a very good job. They did one for me 20 years ago.

I am a commercial inspector and I highly recommend the Total Air & Heat Company to my clients.

I do not to be identified personally but basically this is a different company since Steve Lauten turned the company over to his son. Very touch issue.

Over the last 17 years, I can say I have never been disappointed with the service I have received. When it is time for a new unit, I am staying with the company for the next 17 years.

Total Air & Heat Co. is very professional when they come in and take care of the heating and air. I can't say enough about their men!

I've been thoroughly satisfied. They have efficient and excellent technicians.

We have been customers of Total Air & Heat Co. since at least November 2007. I believe this should be example enough that we are satisfied with their services.

I have used them several times and have been very impressed with their responsiveness, quality and price. They are super quick with follow up. I got tired of dealing with other, less reliable companies over the years and once I found Total Air & Heat Co., I have stuck with them.

I have used Total Air & Heat Co.for years, and I am always happy with their service.

I have used this company for over 25 years and they are excellent. They have replaced my A/C and Heating systems twice over the years and we have been very happy. They perform routine maintenance twice a year. Workman are always courteous and leave my house very clean as if they were never there!! I have referred many clients to them over the years. Howard Kessner

Total Air & Heat Co. has always provided competent people and competent service!

Have used them for 20 plus years and they are fair, friendly and do quality work.

They're very good and very professional.

I have recommended Total Air & Heat to several people over the years we have been customers.

When I dealt with 3 furnace outages this winter, for 3 separate issues, Total Air & Heat was able to get us up and running and under warranty for 2 of the issues.

We trust them with geothermal systems.

They're prompt, responsive, and accommodating to a person's schedule.

They always kept their appointment, were punctual, clean, and thorough. I was completely satisfied with them.

I don't think they sell Geothermal anymore, so I don't know how to rate that.

Professional - Knowledgeable - Great Owner - Good People

I think once they got their check, their follow-up was lacking.

I have been using them for years.