Construction Quality

Construction Quality - We feel like it's a very well-built home and beautiful too!

Orientation

Orientation - The builder took all the time we needed to thoroughly explain the process and demonstrate our new home.

Overall Experience

Overall Experience - We felt it was a very smooth process from sales, design and working with Greg. All were true professionals, and we love our new home and excited to own a Traton Home!

Happy With Purchase

Happy With Purchase - We are thrilled with the community, quality, floorplan and entire process!

Additional Comments

Additional Comments - We can recommend Traton Homes to anyone knowing they build a great home with an exceptional team. Thank you.

Recognized Excellence

Recognized Excellence - Chris Lewis - he was helpful, responsive, and consistent throughout the process.

Best Thing

Best Thing - The quality of my home and the standard features

Sales Professionalism

Sales Professionalism - Jennifer Snow was extremely helpful, professional, knowledgeable and personable at all times. She was and is terrific.

Design Consultant

Design Consultant - Gene was always responsive, and was very knowledgeable as to the "art of the possible."

Construction Knowledge

Construction Knowledge - Of all the construction team managers we have met over the years, Jackson was absolutely the very best.

Additional Comments

Additional Comments - I can honestly say our experience working with Traton and the quality of the home exceeded our expectations.

Sales Knowledge

Sales Knowledge - Jennifer Snow was my sales rep. She was the most knowledgeable and helpful sales rep I've ever dealt with. She is always available for questions and provides courteous and prompt responses.

Design Consultant Knowledge

Design Consultant Knowledge - Gene Rector was my design consultant. He was very experienced and knowledgeable about all facets of the design process. He assisted me greatly in the design of my new home. He provided relevant suggestions about colors and design options available to me.

Home Readiness

Home Readiness - Jackson Lively has been very receptive and attentive to detail concerning all facets of the construction process. He was very easy and professional to work with.

Easier Than Expected

Easier Than Expected - This is my third house I contracted to have built. It was by far the easiest and most professional experience.

Best Thing

Best Thing - The customer service and commitment to client satisfaction is unmatched!

Sales Professionalism

Sales Professionalism - In every encounter I had with Kim, she excelled in her professional demeanor and appearance. My initial meeting with Kim as a sales professional built my confidence in Traton Homes. She represents Traton well!

Work Completion

Work Completion - The 45-day and 11 month warranty inspection service appointments were timely and to our satisfaction.

Past Referral

Past Referral - We have committed to family and friends about how much we are enjoying our new Traton Home.

Recognized Excellence

Recognized Excellence - Jennifer Snow was very knowledgeable and helpful to us during the purchase process. Jackson was a big help during the walk-thru of our new home!

Best Thing

Best Thing - Their support staff and quality of construction.

Repeat Customer

Repeat Customer - Definitely!

Warranty Work

Warranty Work - Tim took his time to insure all warranty work was done. His organization made every step of the process run smoothly.

Best Thing

Best Thing - Traton Homes is an excellent business. Everyone I’ve come in contact with has been very responsive and professional.

Repeat Customer

Repeat Customer - I would definitely purchase another Traton Home.

Sales Overall

Sales Overall - Earl was fantastic. He kept me informed, provided pictures of the progress of the home, and was a true pleasure to work with

Design Consultant Knowledge

Design Consultant Knowledge - Gene was outstanding! He was helpful, knew so much about all the products and gave great advice. He kept me informed and really helped me create the home that I wanted.

Purchase Reason

Purchase Reason - Good value, quality and great staff. A truly professional and easy builder to work with

Additional Comments

Additional Comments - Traton is a great builder. I’d buy from them again!

Additional Comments

Additional Comments - This is my third home purchase and by far the best experience I have had so far!~

Overall Experience

Overall Experience - Excellent experience from beginning to end. The amount of knowledge, care, and kindness provided truly made this home buying experience amazing!

Recommend Builder

Recommend Builder - We’d absolutely build another home with Traton.

Recommend Builder

Recommend Builder - We have built many homes, and we are very impressed with the quality of the Traton staff in all facets of the building process.

Additional Comments

Additional Comments - Wishing Traton Homes continued success. They are a top notch builder that we highly recommend to anyone looking to build a home.

Easier Than Expected

Easier Than Expected - I like the fact that Traton is local vs. national

Best Thing

Best Thing - Company is local & no high pressure sales. I love Jennifer & her attentiveness. Jackson was so easy to work with & his following through with requests & diligence were much appreciated.

Sales Professionalism

Sales Professionalism - Love Earl, Scott and Team...amazing group of folks! Great customer service, attentive and easy to work with...

Happy With Purchase

Happy With Purchase - EXTREMELY

Purchase Reason

Purchase Reason - THE Traton name is well known but the homes are gorgeous and the location/area was exactly where I wanted to be....timing of this build was PERFECT designed for ME!!!

Overall Experience

Overall Experience - My overall experience with Traton Homes was excellent! I especially like all the people involved. From sales, to design and construction everyone was friendly, knowledgeable, helpful and professional.

Happy With Purchase

Happy With Purchase - I am very happy with my purchase!

Easier Than Expected

Easier Than Expected - At a time when I needed easy, my experience was easy!

Sales Professionalism

Sales Professionalism - Both April & Theresa were outstanding throughout the whole process.

Design Consultant Knowledge

Design Consultant Knowledge - Amy was excellent,and a tremendous help with picking out my finishes.

Employees

Employees - Everyone I interacted with was very professional.

Floor Plan

Floor Plan - I love it. Master on the main is perfect for me.

Sales Professionalism

Sales Professionalism - Liz is a great asset to Traton.

Recognized Excellence

Recognized Excellence - Tim was absolutely amazing. Everything I have to say is all positive and couldn’t be happier with the 12 month warranty process. Thank you! Additionally, Steve is phenomenal. Made the home buying process as seamless as could be

Purchase Reason

Purchase Reason - No stairs, great location, lovely community 🌷

Employees

Employees - Chris Lewis is a very trustworthy representative and is very knowledgeable about new construction homes.

Sales Professionalism

Sales Professionalism - Communicated with integrity, friendly and welcoming, very honest and realistic and timelines, progress, and the overall building/purchasing process.

Floor Plan

Floor Plan - It's a wonderful, logical, and comfortable use of space.

Overall Experience

Overall Experience - Would not change a thing!

Repeat Customer

Repeat Customer - This is my third home with them, so I would very likely buy from them again.

Floor Plan

Floor Plan - 10/10 - the three story kincade is perfect in every way!

Additional Comments

Additional Comments - We had an outstanding experience with my Steve. His professionalism, knowledge, and dedication was truly exceptional. He went above and beyond to ensure I received the best service and deals possible. I highly recommend him to anyone in the process of buying a home.

Purchase Reason

Purchase Reason - Friends told me how much they loved their home and how well built it was!

Additional Comments

Additional Comments - It was a very easy and quick experience - everyone was so nice and easy to get along with and took care of everything that I asked for. This was the first home I had to buy by myself and Traton made it so easy for me - I will always be grateful to each one of them for taking care of every detail and making this such a pleasant experience!!!

Sales Knowledge

Sales Knowledge - Therese and April were both very knowledgeable and helpful.

Sales Problem Resolution

Sales Problem Resolution - Very few issues arose and all were quickly resolved.

Design Consultant

Design Consultant - Amy answered all my questions and gave me her opinion on my selections which I found very helpful. Especially concerning wear and care on my choice of interior selections.

Home Readiness

Home Readiness - Leon was on top of all items that needed minor modifications.

Floor Plan

Floor Plan - The main reason I chose Traton Homes was due to the floor plan that I am living in. I wanted my master on the main level along with the main living area. I really love my floor plan!

Ease Of Request

Ease Of Request - Tim was extremely helpful and accommodating to ensure the warranty appointment could work with my schedule.

Best Thing

Best Thing - The exceptional customer care throughout the building process and through the first year.

Best Thing

Best Thing - The people. From Angie in design to Scott in construction and Chris in warranty. All are great to work with.

Repeat Customer

Repeat Customer - If the opportunity presented itself we would gladly buy a Traton home again.

Past Referral

Past Referral - Yes, I’ve referred to 2 other people who bought homes.

Repeat Customer

Repeat Customer - Yes I’m about to buy my second home with Traton. As a Realtor my wife has represented 2 buyers with Traton for a total of 3 closings.

Recommend Builder

Recommend Builder - Traton homes is wonderful everything was perfect.

Sales Overall

Sales Overall - I worked with Earl, who was kind and generous from the start. He was very helpful in answering any and every question in a timely fashion and I always looked forward to the times I'd interact with him throughout the process. He was trustworthy and always believed he had my best interest in mind.

Design Consultant Knowledge

Design Consultant Knowledge - Gene was so helpful for me at the design center! He took his time to learn my tastes and interests and helped me design a look that blew me away. The finished product was better than I even imagined and I owe a lot of the credit to the consulting expertise of Gene!

Floor Plan

Floor Plan - The floor plan is great! I love the utilization of space upstairs for the loft and the great design of the linen closets in the upstairs hall and master bath. Storage is thoroughly planned out and utilization of the space is excellent.

Purchase Reason

Purchase Reason - I toured a home in Phase 1 of the Edgemoore community that was for sale and realized that I could get a brand new build, custom to my taste for relatively the same cost. I consider myself blessed to have stumbled upon Traton in the process of house shopping.

Additional Comments

Additional Comments - I had heard horror stories and even received some advice from trustworthy people in my life that new construction could be more complex and difficult than I expected. Every step of Traton's process proved those statements false. The experience was fun and gave me the power and influence to design and purchase a home that had my own stamp on it. Of course, as a buyer there are more steps to keep up with on the calendar to execute a new build but I'm naturally a meticulous planner and Traton really made the journey enjoyable and exciting. I'm incredibly grateful and would absolutely recommend Traton to friends and family in the Atlanta area!

Recommend Builder

Recommend Builder - Great builder

Sales Overall

Sales Overall - From the top all the way down to the bottom, everyone was the consummate professional.

Construction Quality

Construction Quality - The home is built really solid. The workmanship is really good.

Construction Knowledge

Construction Knowledge - Everyone knows their piece, and all of them worked together to answer all of our questions.

Employees

Employees - When asked a question, if they didn’t know, they were able to get an answer. Everyone was straightforward.

Overall Experience

Overall Experience - I’d buy another home from Traton before looking elsewhere.

Recommend Builder

Recommend Builder - One of the site builders told me that he makes sure the homes he builds are a place he’d would live in, and that speaks volumes for the entire company.

Easier Than Expected

Easier Than Expected - Home buying is a daunting task, but with the Traton team it was very easy.

Floor Plan

Floor Plan - This was the best floorplan I found when shopping around. Top-tier

Purchase Reason

Purchase Reason - The beautiful community, the design options, the floor plan, the wonderful experience with the sales agent, the location of the community and the overall craftsmanship in the home. You can tell Traton prides in how their homes are built.

Recognized Excellence

Recognized Excellence - I would like to recognize Liz and Alicia, who are running the property now, as well as Mario, the builder. They have been great from the start. We were the first ones to move in, and they have been welcoming throughout the process.

Repeat Customer

Repeat Customer - I would 100% buy a Traton Home again.

Purchase Reason

Purchase Reason - We chose them because of the quality of the home. Liz and Mario were great throughout the process.

Best Thing

Best Thing - They made promises and kept them.

Repeat Customer

Repeat Customer - I would likely buy a Traton home again.

Design Consultant

Design Consultant - Gene made the design process smooth and enjoyable.

Construction Quality

Construction Quality - Mario is very thorough and pays attention to the smallest detail.

Employees

Employees - Liz and Alicia did a great job of keeping me up to date and guiding me through the purchasing process.

Purchase Reason

Purchase Reason - This is my second Traton home. Traton over delivers. I appreciate that.

Floor Plan

Floor Plan - I would rate it as 10/10.

Employees

Employees - Everything committed was delivered.

Construction Quality

Construction Quality - We’ve been very pleased with our homes quality.

Purchase Reason

Purchase Reason - I was in the market for a townhouse and was definitely interested in new construction. The area, the layout of the home, and the price point fit perfectly into what I was looking for in a new home.

Additional Comments

Additional Comments - The whole process was very easy. I appreciate the sales team and how well they kept me informed during some challenges with supply chain issues. The walk through and final walk through went great, and I appreciate Mario and his willingness to help in any way.

Better Service

Better Service - I don't have any complaints. It was good from the beginning.

Repeat Customer

Repeat Customer - I would be highly likely to buy another Traton home.

Additional Comments

Additional Comments - It has been a great experience.

Floor Plan

Floor Plan - I really like my floor plan. It lives well. I rate it a 10

Purchase Reason

Purchase Reason - My primary reason for choosing a Traton Home was that I could make my own selections. I am a realtor and I have done the new construction process. This was by far the best experience I have ever had for a new construction process.

Overall Experience

Overall Experience - Yes, they absolutely do deliver an exceptional customer experience.

Purchase Reason

Purchase Reason - My reasons for choosing them are primarily due to how well they are known in the Cobb County community and their reviews.

Additional Comments

Additional Comments - I definitely want to note that Zack did an exceptional job throughout the building process. I feel confident in the product and in his leadership with the construction team.

Purchase Reason

Purchase Reason - Overall, the design of the house was modern and fresh. Builder grade homes tend to look the same. Traton has their own touch. I can always spot a Traton home when I'm driving.

Additional Comments

Additional Comments - It was great, and almost too easy. If I had the chance to buy a home again Traton would be at the top of the list.

Best Thing

Best Thing - Traton Homes has been excellent from beginning to end. The Traton team, home build and design quality, Excellent!

Additional Comments

Additional Comments - Thank you to the Traton Team for a wonderful home experience.

Warranty

Warranty - Chris was absolutely amazing. He was a pleasure to deal with. He was very responsive and attentive. He did an amazing job.

Work Done Right

Work Done Right - I will recommend Traton to everybody.

Overall Experience

Overall Experience - Traton is fantastic. They treated me like family and built me a beautiful home.

Purchase Reason

Purchase Reason - I am a construction attorney and wanted to use only the best builder. There are a lot of bad builders, but Traton is a rare exception. Traton delivers a great product and is fair and honest with its customers.

Floor Plan

Floor Plan - Love the floorplan options and how open and spacious each option was.

Purchase Reason

Purchase Reason - Quality built home with great floor plan; convenient location; 55+ community

Additional Comments

Additional Comments - This was my first experience in having a home built to my specifications. Everyone that I came in contact with from sales to design to construction made the process as painless as possible and all were professional, courteous and knowledgeable in their respective fields.