Recognized Excellence

Recognized Excellence - Casey Phillips was amazing during the building process.

Recognized Excellence

Recognized Excellence - I would like to recognize Casey Phillips for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They met/exceptional service on construction time, communication, and quality.

Recognized Excellence

Recognized Excellence - I would like to recognize Joel Weathersby.

Areas For Improvement

Areas For Improvement - They didn't fall short in any area.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the communciation.

Areas Of Satisfaction

Areas Of Satisfaction - I was impressed with the quality work they put into building your home.

Additional Comments

Additional Comments - Enjoyed working with everyone with VAS and they built me the home that I wanted.

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Incredible experience! Professional staff! Highly recommend Joel as your GC for any project!

Communication

Communication - Updates were posted to buildertrend daily.

Quality Of Materials

Quality Of Materials - From what we could tell material quality is good.

Quality Of Workmanship

Quality Of Workmanship - Casey and Ashley are very knowledgeable in their field and made sure that all areas were done professionally.

Professional & Organized

Professional & Organized - The way jobs were organized/scheduled and listed in buildertred was impressive.

Recognized Excellence

Recognized Excellence - Casey Phillips & Ashley Powers

Areas For Improvement

Areas For Improvement - I cannot think of any areas that need to be improved. Vintage Homes tried to accommodate us in all of our requests and concerns.

Areas Of Satisfaction

Areas Of Satisfaction - Any changes that we requested were addressed right-away.

Working with Vintage proved to be both a pleasant and professional experience. If we were to have another home built, Vintage would be our choice.

Recognized Excellence

Recognized Excellence - Casey Phillips and Ashley Powers were great to work with … all questions and issues were promptly addressed

Areas For Improvement

Areas For Improvement - Landscaping….felt like we were in a last minute rush to coordinate this activity… Surface of yard could have been prepared better prior to placing sod squares, yard is bumpy with low spots and hard to mow … a yard diagram showing sprinkler types and placement would have been useful … otherwise all OK

Areas Of Satisfaction

Areas Of Satisfaction - Several floor plan suggestions by Justin and Ashley working with Vintagewere very helpful

Additional Comments

Additional Comments - The weekly updates and photos by Zack and others were very much appreciated … living 400 miles away in San Antonio added a difficulty to monitoring and coordinating on construction issues

Vintage Homes was very fast in completing the construction of our house and complied with everything agreed on the contract

Areas For Improvement

Areas For Improvement - Communication with the superintendent

Areas Of Satisfaction

Areas Of Satisfaction - Construction time compliance

Great building product. The team is very professional, trustworthy and really cares about the quality of your home.

Additional Comments

Additional Comments - I was 2000 miles away and appreciated the updates every Friday in my absence.

Recognized Excellence

Recognized Excellence - We had a great experience with everyone on our team.

As a realtor not sure that I would recommend vintage. Justin was great but the contractors used on our house really did a very poor quality of work.

Recognized Excellence

Recognized Excellence - I would like to recognize Dustin, the builder, and Austin, the project manager, for their exceptional service. I would also like to recognize Jenny (Johnson), the interior decorator, and Thomas, one of the project directors, for their exceptional service.

Areas For Improvement

Areas For Improvement - Vintage Homes did not fall short of my expectations in any area. They were absolutely wonderful.

Areas Of Satisfaction

Areas Of Satisfaction - Everything exceeded my expectations. They did a wonderful job. I love this house!

Additional Comments

Additional Comments - They were wonderful. They were easy to work with. They went out of their way to be sure we liked everything that was done.

AMAZING home. Materials are high quality and sturdy. Every surface is level and has been given much detail. I could not be happier

Recognized Excellence

Recognized Excellence - Jenny Johnston

Areas Of Satisfaction

Areas Of Satisfaction - Timeline

Great experience very easy to work with

Communication

Communication - Had great Communication with Brandon & Ashley. No issues

Quality Of Workmanship

Quality Of Workmanship - Had a few issues but everything was taken care of in a timely manner.

Professional & Organized

Professional & Organized - Organized is a understatement great job on this part

Schedule

Schedule - Had to move date a few times. I don’t think this is a builder issue I think it was a agent listing issue. Agent giving unrealistic expectations on contract. We had a tight window on our rate lock did a great job on making sure job was completed in time. Very thankful

Value

Value - Our home is beautiful and we love it !!!!!

Recognized Excellence

Recognized Excellence - Brandon, Ashley&Jenny did a great job. On the site everyday. Very professional

Areas For Improvement

Areas For Improvement - Small hiccup with countertops. But in the end we are happy.

Areas Of Satisfaction

Areas Of Satisfaction - Jenny was amazing. This is such a cool service that Vintage offers

Additional Comments

Additional Comments - Service after the sale has been great. Mr. David is awesome. Always has a solution.

Areas Of Satisfaction

Areas Of Satisfaction - They had an excellent program for each stage of construction. They had good building, planning, and completion times. Their organization was excellent.

Additional Comments

Additional Comments - It was pleasurable building experience with confident people.

They were wonderful people to work with.

My cottage is a dream come true for me! It’s everything & more that I wanted! The Vintage Team is the best! They will take your vision & make it happen! Provenance is a little piece of Heaven on Earth!

Clean

Clean - Construction next to me & the rainy weather played a big part in my not giving it 5 stars.

Areas Of Satisfaction

Areas Of Satisfaction - I have a beautiful cottage inside & out! It turned out just as I hoped! I love my shutters & corbels so much!

Recognized Excellence

Recognized Excellence - All were absolutely 5 star

I recommend Vintage Homes to anyone who is building or thinking of building a home. Their work is beautiful and sturdy. But, what sets them apart is their communication and dedication to excellence.

While building my custom home, I was living 200 miles away and wasn’t able to visit the job site often. I received weekly updates with pictures via the Buildertrend app. This made the process seamless and I quickly learned I could trust them to do an excellent job. Vintage uses this app with all of their customers.

In addition to great communication, they went above and beyond to create a quality home by using the best materials and being proactive. When I moved into my home, I realized they’d installed a drain in my yard to help with standing water. This was something I didn’t ask for and wouldn’t have been aware enough to ask for due to my location during the build. Vintage took pride in their work and was proactive in fixing this potential issue of standing water in the yard so I never had to deal with it.

I have a ton more things I could share about my experience with Vintage but I’ll end it with this—during the time of the pandemic and supply shortages, Vintage always came with solutions when we ran into supply issues. I appreciated this and the help of their designer, Jenny Johnston, in navigating this build with zero stress.

Communication

Communication - Buildertrend allowed for easy communication between me and the Vintage team.

Professional & Organized

Professional & Organized - From our very first meeting, they were organized and knowledgeable. This made me feel comfortable.

Recognized Excellence

Recognized Excellence - Justin — Thank you for making me feel comfortable working with Vintage from our very first meeting. Ashley — Thank you for leading a team of contractors who did an excellent job. Jenny — Thank you for making the design process fun and for answering all of my long texts. Zach — Thank you for posting weekly updates in Buildertrend.

Areas Of Satisfaction

Areas Of Satisfaction - Customer Service — Their organization and professionalism continues after the build is done and the contract is signed.

BEST builder in Shreveport. Great experience. Highly recommend.

Recognized Excellence

Recognized Excellence - Thomas Johnson is the BEST. He took care of every detail and always addressed issues for us before we even knew they existed.

Areas Of Satisfaction

Areas Of Satisfaction - The addition of Jenny to the team gave us great professional guidance. Very thankful for her.

Additional Comments

Additional Comments - EVERY single person we encountered along the way from electricians to media to Cheryl in the office was exceptional. Justin has done a terrific job of building the team.

Additional Comments

Additional Comments - It was a great experience from start to finish and David has been so helpful after the move-in to iron out a few issues.

I would reccommend Vintage and have Ashley as their project manager.