I have given XL Contracting to some friends already. Told them to ask for Justin.

Great service, product and price!!

I dealt with Jeremy, he was very good and answered all of my questions.

Excellent work, it was done on time, and I can't complain; it was done well.

Never had to work with a contractor before and XL contracting took care of everything for us.

They never followed up on my satisfaction. There were nails all over the driveway. I called them and told them, and they said they would send someone out. I don't know if they ever did, they never told me. I like the roof but the customer service follow-up was not good. I would not recommend them to anyone.

XL Contracting performed an outstanding job. The team that was assigned to our project was extremely hard working and excellent clean up! Professional, patience, and knowledgeable process from the beginning to the end. Thank you, XL!

The experience was prompt, and to the point. No upselling, no gimmicks. They worked with our schedules to make meetings and were courteous and likeable. Roof looks nice, has no leaks. There were only about 10 nails in the area around the house when they were done. The installers only had one person who spoke english, but they definitely knew thier business. Price was on par with other offers. Would reccomend.

Areas Of Satisfaction

Areas Of Satisfaction - Customer service was great. He was very accommodating and kind. I did not feel pressured to buy.

Recognized Excellence

Recognized Excellence - David the salesman we talked to

Recognized Excellence

Recognized Excellence - The crew did a great job. Aaron and Scott clean up great and Justin's wife was very good to our dog when she came out.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied because they are true to their word and they did the job right.

Communication

Communication - Especially their sales representative, Joe.

Additional Comments

Additional Comments - The salesperson, Joe, was exceptional.

Recognized Excellence

Recognized Excellence - I would like to recognize Pappy.

They were very helpful and quick to respond to me before I said yes and was just thinking. After 1st meeting then it went down hill some but they were still helpful and got the job done.

Recognized Excellence

Recognized Excellence - The sales guy was very good.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the presentation from the salesperson. I liked him. I thought he did a great job. He was very thorough.

Recognized Excellence

Recognized Excellence - Dave Wandell very knowledgeable about your product and worked for me against the insurance Co.

Areas For Improvement

Areas For Improvement - They did what they were suppose to do. There isn't any short comings.

Areas Of Satisfaction

Areas Of Satisfaction - The crew is very good they deserve a raise.

Additional Comments

Additional Comments - The crew was fast but. Very good with there expertise.

Recognized Excellence

Recognized Excellence - I was happy with the salesperson.

XL Contracting is very professional, and when there was a concern, they addressed it immediately.

Quality Of Materials

Quality Of Materials - I am very happy with my roof!

Sales Knowledge

Sales Knowledge - 10!

Recognized Excellence

Recognized Excellence - I don't remember his name, but I would like to recognize the salesman for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - We had a low hanging hot wire and needed the electrical plate replaced. We wanted to ensure the safety of our roofers and were getting the runaround from the electrical company. The salesman who oversaw the project addressed the electrical company for us because we were not getting anywhere, so he went out of his way to ensure that the electrical company did their part. to replace the electrical plate.

Design

Design - 10! We got very nice comments from our neighbors.

Additional Comments

Additional Comments - I would highly recommend XL Contracting to anybody! I am very happy with my roof! They handled it in such a professional way and were very knowledgeable.

Recognized Excellence

Recognized Excellence - Nick was efficient, knowledge, and professional. He explained everything to us and worked with our insurance company on our behalf. We would and will recommend him to friends. Thank you for a job well done.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - The crew who did the roofing worked so well together. We were very pleased. They also did a excellent job and cleaned up the site to our satisfaction.

Additional Comments

Additional Comments - As senior citizens we were thankful for all the assistance we received. Often there are so many forms, etc that are difficult. Nick simplified and explained so well. We were never left wondering if things were being done right.

Areas Of Satisfaction

Areas Of Satisfaction - XL Contracting has met my expectations in all areas.

Recognized Excellence

Recognized Excellence - Jason Lily

Areas Of Satisfaction

Areas Of Satisfaction - In their willingness to do whatever I felt necessary to complete the job fully.

Recognized Excellence

Recognized Excellence - Pepe Cabrera was great to work with. He was very communicative.

Recognized Excellence

Recognized Excellence - Pepe did a wonderful job taking care of the insurance which I am very grateful.would of been lost with out his expertise.

Areas For Improvement

Areas For Improvement - The weather played roll .other than that none

Areas Of Satisfaction

Areas Of Satisfaction - The roof looks great thanks XL

Quality Of Workmanship

Quality Of Workmanship - The crew worked extremely hard and did a great job on a challenging roof.

Recognized Excellence

Recognized Excellence - Justin did a great job organizing and the crew were remarkable on the roof.

Areas Of Satisfaction

Areas Of Satisfaction - Workmanship and time in completing job

Very Professional business, everything was done to my satisfaction.

Superior customer service and workmanship!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the overall experience of getting a new roof.

Recognized Excellence

Recognized Excellence - I would like to recognize Jeremy Crabtree for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied that they got it done fast.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the overall end of the project. It was good.

Recognized Excellence

Recognized Excellence - I would recognize the sales representative for exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how they did the job on time and did it well.

Recognized Excellence

Recognized Excellence - I would like to recognize Ryan for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the professionalism, the quality of their work, the speed at which they completed the job and the assistance they gave me when working with the insurance company.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the way they did the job. They were very efficient.

Recognized Excellence

Recognized Excellence - I would like to recognize Ryan for his exceptional service; he was friendly and courteous.

Areas Of Satisfaction

Areas Of Satisfaction - Dave kept in touch and gave me info on what is going on and about the timeline.

Recognized Excellence

Recognized Excellence - Dave was great.

Recognized Excellence

Recognized Excellence - I would like to recognize Jamie, salesman.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their communication.

Recognized Excellence

Recognized Excellence - David did a wonderful job!

The quality of work was phenomenal. The staff was very knowledgeable and friendly. We couldn't be happier with our new roof.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the speed in which they got our roof completed and the time that David took to be sure that we knew what was going on every step of the way. It was an amazing deal we got on the roof.

Recognized Excellence

Recognized Excellence - I would like to recognize David all the way.

Recognized Excellence

Recognized Excellence - David Wandell was great. He made the difference between picking another contractor and XL.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how well it went. There were no issues.

Excellent service and work done correctly and quickly.

Areas For Improvement

Areas For Improvement - none

Recognized Excellence

Recognized Excellence - Justin for being insistent with my insurance co. regarding a full replacement of the roofing.

Areas Of Satisfaction

Areas Of Satisfaction - Justin hirschfield was amazing to deal with. Took care of everything and communicated very well. Answered all and any questions I had. I was blown away with how smooth things went

Recognized Excellence

Recognized Excellence - Justin hirschfield

Justin, my salesperson, was very professional and very responsive to any and all questions!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the responsiveness of the sales man.

Recognized Excellence

Recognized Excellence - I would like to recognize Justin for his exceptional service.

XL Contracting was good, handy, and fast. I was not really here when they were doing the job, but when I came home everything was done.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the workmanship.

Recognized Excellence

Recognized Excellence - I would like to recognize Dave.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with working with my sales person Justin because he always kept me informed. I had confidence in him and he was easy to work with.

Recognized Excellence

Recognized Excellence - I would like to recognize Justin my sales person.

Every part of the process was exceptional. The company puts the customer first. Would highly recommend!

Areas Of Satisfaction

Areas Of Satisfaction - Customer service of David Wardell was excellent! He made sure everything was done well!

Recognized Excellence

Recognized Excellence - David Wendell was exceptional. The crew that installed the leaf guard was particular about sealing the ends where small birds had previously been able to build nests. The roof crew was on task the whole time. The work ethic of everyone involved was exceptional!

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the whole experience.

XL Contracting is honest and does a great job. I highly recommend XL Contracting.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied that the job was done quickly. When we saw one thing we wanted them to change, they corrected it immediately. Customer satisfaction is very high on their list.

Recognized Excellence

Recognized Excellence - I would like to recognize Bob for exceptional service. Bob was the original person we met with. We had roof damage and there was a series of storms heading our way. We met with several other roofing companies, when they came out they only told us what we needed. When we met with Bob, he climbed up on our roof and secured it with a tarp to protect it from the storms that were coming.

I was very satisfied with your new roof.

Areas For Improvement

Areas For Improvement - They took care of everything.

Areas Of Satisfaction

Areas Of Satisfaction - I was very satisfied with the whole job.

Recognized Excellence

Recognized Excellence - Randy the salesman was very communicative and helpful.

Overall everyone was very pleasant. They were professional and provided a timely quality service.

Areas Of Satisfaction

Areas Of Satisfaction - The roof and materials look to be of high quality.

Recognized Excellence

Recognized Excellence - the job foreman was excellent in communicating to me what and how job would be going as that day had to have eye surgery and i was not able to see .neighbors commented on how clean the job was done and respectful all his men were to any question that was asked by them and not one nail or garbage was left on the ground when job was done

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how quickly they initially responded and their quality of work.

Overall excellent in knowledge and workmanship.

Areas Of Satisfaction

Areas Of Satisfaction - Polite, friendly, courteous, believe in quality products and workmanship which is rare in this day and age.

Recognized Excellence

Recognized Excellence - Jeremy Crabtree and Jason Peach. (Ying and Yang)

Jeremy and the crew from XL were phenomenal! The crew was friendly, professional and well organized. They even offered to get off the roof and move their truck so my wife could get into the garage. Talk about customer focused!

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Communication

Current Referrals

Current Referrals - not at present but will recommend

Recognized Excellence

Recognized Excellence - Jeremy Crabtree was wonderful to work with.