They were great.
The workman that came was very knowledgeable and efficient. He took care of the problems and was very good.
The technician (Perry) was an incredible representative for your business model. He was quick and efficient and willing to answer my questions (politely). Reminds me of the good ole days.
They come earlier then they say that they are coming when you are the first call of the day. Any customer would be annoyed with that. They should tell you that they are coming between 7:30 and 9 instead of 8 to 9. It is a characteristic of the company to do that. A couple of years ago they installed a garage door opener for me and they did the same thing.
I called to set up an appointment, and they were able to send someone out the same day. Service tech was able to assess issues quickly. All parts were on the truck and extensive repairs completed in less then an 90 minutes. It's been 2 months since the repairs and door is operating smoothly.
The fellow that came was friendly & knew what was doing. I had originally called to get new remotes, but was shown that the lifting mechanism was beginning to fail. I agreed to have the system fixed. The new Lift Master has better lighting which stays on longer. So far, I am satisfied.
Mike arrived early, and did a fantastic job. I could not be happier with the end result.
Quality work. On time. Job was done quickly. Installer was professional, courteous and very skilled. Would recommend A-Authentic to everyone with an emergency such as ours to a tune up/service call.Excellent!!
They were very good, all around.
The technician was excellent. He was easy to work with an did a good job.
Service is great, technician was on time and completerd the job quickly and perfectly.
The technician was really nice.
I thought that my salesperson, Christopher Brown was superb! He was excellent.
I was completely satisfied. My garage door is working perfectly.
I feel I was over charged for the work that was done.
A-Authentic Garage Doors is very professional.
I have used A-Authentic Garage Doors before and I was very impressed with their knowledge about everything there is to know about garage doors. That is why I called them again for this job. If you need someone to do the job and do it right, then you need to call this company.
There was an emergency that was responded to within an hour or so. I was on the way to work and the garage door was messed up. My wife wasn't going to be able to get in or out, so they came and it worked out well.
Ray Eastridge was really nice, and he was a really good guy.
I am very happy with the way everything went.
I was impressed with how little time it took them to repair the job.
They were very professional and very courteous and nice person.
The person who came to my home was just very kind and considerate and he made suggestions--not to talk me into anything, but he mentioned the lock for the garage door. I hadn't thought about it, but I wanted to do it, and we added it to the service. He was very cordial, very kind, and thoughtful. He worked diligently. I'm very happy with the person who came to my home.
I am beyond impressed. Everyone was very professional and knowledgeable. They kept the job site clean, and they were very organized.
I've used them for 10 years and their great!
The gentleman who did the work was very fast, and knowledgeable. The installer came out within thirty minutes.
Check the website to see if there are any coupons or discounts.
I know the owner, they techs are awesome and I will use them anytime!
I would like to make the recommendation that the installer, Mike, did a great job.
Jo Heart is very informative.
I was very satisfied with their service, and they were very quick to respond which was great.
They are very nice people. I have called them before and they told me over the phone, how to fix it myself, so that I would not have to spend any money. When he came out, he fixed what he came to fix and then he helped me with some other things also. He helped me set the times and change the lights properly. They are great.
It was a Saturday and no one else was avaibaiel They were there within the hour.
I'm very satisfied.
There could have been more information on other parts for the garage door.
Erich provided excellent service and got the job done quickly and was professional.
I already have.
The sales guy was extremely professional, showed up early and knocked out the job with no problem.
I would not go out of my way but they were good.
They did a great job!
SHOP AROUND, YOU CAN DO MUCH BETTER, UNLESS YOU LIKE BEING TOLD FALSEHOODS & WANT TO THROW YOUR MONEY OUT THE WINDOW.
People are trying to save money whether times are good or bad. Could get a better product for less money.
They were fast, professional, and extremely knowledgeable.
I would recommend them if they did free estimates. I would most likely not recommend them because of their price. They were the first people I called and I was in a bit of a bind to get it done.
They did a great job.
I was extremely satisfied, excellent work!
Highly satisfied
From when I called them to when they finished, I was in awe of their professionalism, cleanliness, and kindness all around.
The estimator was accurate and gave me a lot of good information that I will need to know in the future. They were on time and even called before the estimated time of arrival so that was very helpful.
My technician was extremely helpful, courteous, I enjoyed having him out here, and he did a great job.