I am supposed to receive warranty papers and I have not received them as of yet.

I already have.

Out of all the people that came here to give me quotes, they were the only ones that actually came back multiple times to see if there was anything else they could do. They were really helpful and I liked their professionalism. I like when they pay attention to their customer.

I have been very happy with the work and it looks great.

Areas For Improvement

Areas For Improvement - They really exceeded my expectations. The only issue that we had, and it may not even have been their fault, was that we kept getting nails in my wife's car tires, but everyone was getting their roofs done at the time so it could've fallen off any truck. I would just say that, if it was from them, maybe be better about cleaning up nails.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with Craig O'Neal, our lead onto the company. He really communicated well and was always explaining thoroughly if we had any questions or reservations, and he didn't try to push anything on us, he just told us the truth and what to expect and I really appreciated the honesty.

Recognized Excellence

Recognized Excellence - Craig O'Neal did an amazing job.

I was satisfied with everything and happy about everything, but the clean-up could have been paid more attention.

Areas Of Satisfaction

Areas Of Satisfaction - My roof isn't leaking anymore inside my house.

Areas Of Satisfaction

Areas Of Satisfaction - Craig was great very helpful, with getting everything we needed to get from our insurance company . that there adjusters missed

Recognized Excellence

Recognized Excellence - Craig and all the workers that worked on our house

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with my roof and my soffit.

Recognized Excellence

Recognized Excellence - I would like to recognize the two representatives for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - We were most satisfied with the installation crew. They were here when they said they would be and finished in one day as they said they would. The workmanship was great, too.

Recognized Excellence

Recognized Excellence - The installation crew did a really good job.

The associates were professional, courteous, and thoughtful of my time. They did a great job of making me feel like a part of their family and not just a customer.

Areas Of Satisfaction

Areas Of Satisfaction - We were most satisfied with their customer service. They were personable and answered all of my calls and questions.

Current Referrals

Current Referrals - I can't think of anyone who needs a roof redone at this time. If anyone were to ask, I'd definitely recommend them.

Recognized Excellence

Recognized Excellence - Bob gave excellent customer service.

Areas For Improvement

Areas For Improvement - They didn't fall short at all.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with everything, all the way around.

Recognized Excellence

Recognized Excellence - Patrick did an excellent job! The crew did an excellent job as well.

Areas Of Satisfaction

Areas Of Satisfaction - I was happy with the installation crew because they went above and beyond.

Recognized Excellence

Recognized Excellence - Daniel and the rest of the installation crew did a great job.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Helped me with filing my claim with the insurance company

Recognized Excellence

Recognized Excellence - Craig O'Neal - very professional & helpful. Managed the job & made sure I was satisfied.