Absolutely!
Needs And Desires - Anna was great - my kitchen design was exactly what I wanted and the project turned out to look great! Worked with us to change the very few things we wanted changed.
Project Proposal - The proposal did give us a pretty efficient knowledge of what to expect and the different totals for each part of the project.
Investment Analysis - It was - the budget broke down into the different amounts for each trade or part of the project and came out well.
Knowledge And Expertise - Every question was answered and they came up with ways to handle certain issues that came up.
Project Manager Communication - Absolutely and if we left a message he returned calls right away. He kept us informed through each stage of the remodel so we knew what to expect.
Sub-Contractors - Professionalism - Absolutely!
Safety & Cleanliness - Always cleaned up after each trade was finished and removed the garbage or sent someone back for it.
Workmanship - Absolutely satisfied - has totally changed the kitchen and we love it.
Limited Warranty Satisfaction - Have read it through once but have not really sat down to go over it again. But believe it is satisfactory.
Client Experience - Everyone we worked with from the designer to the contract manager and all the different trades that came in were very professional and very nice & easy to work with.
Fears Or Concerns - Did not really have any fears or concerns. One of our friends has family that used Advance Design for a bathroom remodeled and was very pleased.
Exceeding Expectations - Everything in the process turned out the way it was all presented to us.
Why ADS? - We liked the idea of having one company to do the whole project and not have to hire a contractor and all the subcontractors separately. Like the common sense remodeling. We did like that you have the Studio open occasional weekends for people to come in.
Ways To Improve - Our experience was pretty good don't know that I have a suggestion.
Future Project with ADS - Possibly the Handyman Help - at the moment we are not considering any future remodels but if we were we would certainly have Advance Design Studio do the remodel.
Additional Comments - The whole project went pretty smoothly and all on time or even ahead of schedule.
Why ADS? - Attention to detail. End to end project management and organization
Happy to recommend ADS.
Client Experience - Yes, I will recommend ADS to my family and friends.
Exceeding Expectations - ADS team members are very responsive, especially my project manager Matt along with Mike's help. Thank you
Why ADS? - Recommended by a friend.
Future Project with ADS - yes
Additional Comments - I am very happy with the results and thank ADS, Matt, Mike and their teams.
I had my first floor remodeled. I highly recommend ADS, very professional folks that work there, especially Matt and Mike. They were great to work with, answering all my questions an concerns. They made sure everything was done right and it looks great. Thank you ADS!
We are currently doing our 4th project with Advanced Design. They make the whole process so easy. Very professional in all areas. Great owner who surrounds himself with great workers.
Why ADS? - Have used them before. This is our 4th project with them. They are the best!
Have work with several team members through many upgrades from kitchen, bath remodel to windows and siding. Have always had the best service and results.
Needs And Desires - Yes of course my desires and their talent have always been a feel good experience and with satisfying outcome.
Project Proposal - Always upfront and even with possible change orders
Investment Analysis - Knowing the schedule and time line is a relief of any anxiety of the unknown.
Knowledge And Expertise - With Advance Design studio you hire professionals and that is exactly what you get.
Project Manager Communication - Nick was great we have had the opportunity to work with him on several occasions and this was the first as project manager. Always courteous and kept us in the loop.
Sub-Contractors - Professionalism - Won’t expect anything less from Advance Design team.
Safety & Cleanliness - Very thoughtful of our safety with extra thought to keep things from being overwhelming pandaemonium.
Exceeding Expectations - Since we have worked together before they always have a way of making you feel as if you are their number one priority and this was no exception.
Why ADS? - Worked together before knew what to expect.
Future Project with ADS - Advance Design is our go to professionals.
We already have recommended ADS but since your prices are a bit higher than other companies, the people we have told end up choosing someone else.
Project Proposal - If we had any questions, they were addressed thoroughly.
Investment Analysis - Very easy to understand and super helpful.
Project Manager Communication - Nick was great.
Workmanship - The high level of workmanship is clearly evident.
Limited Warranty Satisfaction - We feel well taken care of.
Fears Or Concerns - We weren't sure ADS would be up for building an entire house since their projects are mostly remodeling. But Todd assured us they could do it and that building from square one is a lot easier than redoing an existing structure.
Exceeding Expectations - Both the quality of construction and the speed with which ADS built our home exceeded expectations, along with the fantastic way they show progress through Buildertrend. The daily updates were fun and very helpful.
Future Project with ADS - Exterior build. We will probably want a shed built next year, fairly big, equaling a 2 car garage size.
Additional Comments - Totally happy with ADS from start to finish and can't imagine having anyone else build our home. They gave us a huge blessing to live in this house!
We are likely to recommend them to friends.
Needs And Desires - Anna made the selection process easy. She is familiar with the vast number of item we had to choose from.
Knowledge And Expertise - The few problems that were encountered were resolved quickly. For instance, one piece of plumbing arrived with a fault. It was replaced quickly.
Project Manager Communication - Ed worked hard to keep everyone in the loop. He made good use of Buildertrend and, when that wasn't enough, he would text or call as well.
Safety & Cleanliness - Billy, Ed, and the rest of the team cleaned up the job site at the end of every day. Additionally, they covered our carpets to keep them clean.
Workmanship - We are very happy with the furniture and fixtures selected. Everything was installed and tested properly.
Client Experience - We had no issues at all with the Advance Design Studio team on our project. They were a pleasure to work with.
Fears Or Concerns - We concerned that they would provide what we wanted on time and at the budget agreed. They did.
Exceeding Expectations - The whole experience went more smoothly than expected. We got what we wanted.
Why ADS? - We talked to competing fims and they did not demonstrate a high level of experience or professionalism. ADS provided documentation on several similar projects and good references.
Ways To Improve - No suggestions.
Future Project with ADS - Yes, we are discussing what we'd like to do next.
They get to know you and your home. So picking out colors and hardware was easy as they seemed to know my style. Made the choices without stress was wonderful
Needs And Desires - They had ideas I didn’t even know I wanted!!!
Project Proposal - All I can say was project proposal was perfect. Fact filled and easy to navigate
Why ADS? - Everything under one roof and Christine and Nic were simply wonderful
Additional Comments - No hesitation in recognizing them 100%
Why ADS? - Had used them before and recommended by friend
Professional, centralized contracting partner. Every step is spelled out clearly.
Needs And Desires - Carrie and I were a mindmeld on my project.
Project Proposal - Thorough.
Investment Analysis - Thorough. Easy to understand.
Why ADS? - Working with Carrie!
I would specifically recommend friends to work with Carrie. She has been fantastic throughout this entire process.
Needs And Desires - Carrie was extremely helpful in helping us to pick out a design and colors that matched what our thought process was for the kitchen.
Why ADS? - We had complete confidence in Carrie and fantastic communication throughout the process.
Why ADS? - ADS remodeled my kitchen seven years ago so we know the quality of their work.
Yes I would.
Needs And Desires - I would have liked more information about the height of the vanity and the shower door
Fears Or Concerns - The most concerning fear was that it would not be done on time
Exceeding Expectations - The outcome exceeded expectations
Why ADS? - We have worked with you before
Future Project with ADS - Yes
I loved having one company to work with from start to finish. They worked with us throughout our design project and also sought input on some personal touches during construction to ensure our needs were met.
Fears Or Concerns - It's always an anxious time when you are making such a large investment in your home and inviting others in to perform work of a certain level. I'm thrilled with my primary bath everyday and am so happy we finally completed the project!
Why ADS? - Full end to end service.
Future Project with ADS - Yes, we are looking to undertake a kitchen/living room remodel next.
Why ADS? - I loved how organized and transparent the estimate was about both material and labor. I like how well organized the design process was. I liked all the ways that ADS visualized and illustrated my choices to make it easier for me to finalize my decisions
Additional Comments - Both of the designers that I worked with were very professional and helpful during the process. They listened to my input and also gave good guidance and suggestions when requested. They were very quick to turnaround the decisions and changes during this process
Yes.
Exceeding Expectations - I was happy with subcontractors, responsiveness to my questions, and timely progress of the work. Coordination with the painter worked well.
Why ADS? - I needed the complete planning, organizing and supervision of the project that ADS provides, and had good results with my earlier bathroom remodeling work.
Project Manager Communication - Matt went above and beyond to help us throughout the project.
Fears Or Concerns - Cost, time to complete the project, and quality of product and workmanship, were concerns of ours. ADS was very thorough and addressed these concerns very well .
Exceeding Expectations - The follow up by the field project manager exceeded our expectations. He kept us well informed.
Why ADS? - We were impressed by ADS's remodeling expertise and knowledge as well as the designer's ability to understand our design wants and needs.
Future Project with ADS - In the future we would definitely consider ADS for a kitchen remodel and handyman services.
Additional Comments - All contractors did great work! Both Sergio and the tile workers did exceptional work!
They did the project the way we wanted it done. They made the changes we asked for with no fuss or bother and they completed the project way ahead of schedule. I would not hesitate to use them again.
Why ADS? - We talked with several contractors before selecting Advance Design Studio. Their presentation was the most well rounded and was an important factor in selecting Advance Design Studio for our bathroom remodeling project.
Needs And Desires - Our designer Anna Leimann was a pleasure to work with. She listened to what we wanted to do and came up with a cabinet design, and tile choices for wall and flooring, giving us options to choose from. All in all, a very satisfactory experience.
Project Proposal - We knew going into the project almost exactly what it would cost us to complete it.
Project Manager Communication - We had good communications with the Project Manager. However the Builder Trend program needs to be reviewed carefully so that everyone using it really understands it's usage. Once everyone is familiar with the program it will be an acceptable program to use for communication and updated for all parties involved in a project.
Sub-Contractors - Professionalism - The sub-Contractor were a great group of people to work with everyone was knowledgeable and completed the portion of the project in a timely manner.
Exceeding Expectations - Yes they exceeded our expectations. See number 1 and 7 above
Why ADS? - We contacted many other contractor to discuss the project. ADS was the one single contractor who provided us with everything we asked for, enabling us to make a decision on who we would choose to complete this project.
Ways To Improve - None.
Future Project with ADS - We will certainly consider them for any future projects.
We have just begun our remodeling project with ADS and don't feel that we have enough experience with them yet to recommend them to anyone. However, Carrie Galvez has been very helpful, patient, and considerate of our design ideas. She is the only person we have dealt with so far.
Investment Analysis - The initial analysis gave us a good idea of what to expect with the project. Giving us a range for pricing helped us decide our priorities.
Why ADS? - So far I would say communication has been great and that's what we hoped for.
Additional Comments - We found working with Abt for appliance selection extremely helpful. Knowing the relationship between them and ADS will hopefully prove its worth.
Why ADS? - They were all detailed. They explained every step thoroughly.
Excellent end product and very professional team.
Project Manager Communication - Matt did a great job at keeping me informed along the way.
Fears Or Concerns - I was concerned about damage to my wood floors. I did have a few issues but a solution was identified and remediated.
Exceeding Expectations - Project communication
Why ADS? - I felt like he team was very professional and easy to work with.
Ways To Improve - Nothing to add
Future Project with ADS - I would like to remodel my powder room
Additional Comments - Very pleased with Claudia and Matt.
The company and our team was fantastic, from Anna with project design all the way through the project with Jason our site coordinator and all of the crew that worked on site. They were polite, efficient, respectful of our time and space and were very neat and tidy, cleaning up their work at the end of the work day
Needs And Desires - Anna, was terrific, getting to know us, what we like and what we need, but also guiding us through the process so everything would look great, while she also was sensitive to our budget
Exceeding Expectations - Everything and everyone exceeded our expectations. We were extremely pleased
Why ADS? - We loved the presentation, the thoroughness of the proposal and the professionalism of the company, along with their desire to please us, not just complete the project
The entire team is very professional, trustworthy and efficient at their craft.
Exceeding Expectations - They exceeded all my expectations.
Why ADS? - Their experience, professionalism and trustworthiness convinced me.
Future Project with ADS - I would consider using them again.
Additional Comments - They were very easy to work with, kept my house clean and safe, and the result was beautiful. I was able to stay in touch 24/7 with their app. They were also super professional.
Advance Design was easy to work with. The designer came up with a great plan, everyone executed the plan, and we are very happy with our family room.
Fears Or Concerns - I did not have any concerns.
Exceeding Expectations - The whole project turned out much better than I expected.
Why ADS? - I called them, got a design, and went with them.
Ways To Improve - I was happy with everything.
Future Project with ADS - Yes, I will be calling on Advance Design.
Very easy to work with, flexible, understanding, and true professionals. Chris is very talented and provided us with excellent options. All you do-it-yourselfers - take a break and treat yourself and let these professionals take on your next remodel.
We contracted with Advance Design Studio for our primary bath remodel, after an in-depth research process.We were looking for a partnership with a proven company that had a stellar track record of true craftsmanship, creativity, integrity, and straightforward communication. Advance Design Studio promises and delivers “common sense remodeling”.
They employ solid, experienced, and talented professionals and the company is committed to ongoing development and improvement through engagement with trade management consulting firms like Remodelers Advantage. Every industry provides opportunities for improvement and we consider it a bonus that Advance Design Studio prioritizes skills refinement because it displays a commitment to innovation that benefits staff and customers.
Advance Design Studio provides consistent expertise and thoughtful, caring recommendations from initial design board layout to finish installation. Our experience has been that each interaction with individual team members was positive; this is a unique, considerate and kind group of professionals.
We highly recommend Advance Design Studio. In the past, we as homeowners have worked with other contractors on full basement, bathroom, kitchen remodels. Our only regret is that we did not find them sooner! We are delighted with our bathroom remodel, and the care and attention to detail from the team. We 100% endorse Advance Design Studio now and look forward to working with them on future projects.
Fears Or Concerns - We wanted to partner with an experienced Design Build company because our home is circa 1960 and has some very unique characteristics. Advance Design Studio was very diplomatic at addressing these issues and I would not hesitate to engage with them again.
Exceeding Expectations - The team is exceptional.
Why ADS? - Please see comments above. We had a rigorous evaluation process on our end. We are experienced homeowners and have been through remodeling projects previously.
Ways To Improve - No--the duration of the project was long, but this is because of the supply chain and is completely out of Advance Design Studio control. We hope that this will improve (for everyone) as the industries stabilize post Covid.
Future Project with ADS - Absolutely will, I already have a growing list. :)
Additional Comments - Advance Design Studio is great at: Communication. They are super responsive with calls and emails. They also encourage the use of BuilderTrend, an app that has the potential to streamline project management tasks and consolidate company-to-customer communications. We liked the app because it kept communications in one spot for us and for the Advance Design Studio folks. It probably reduces the need for change requests because of the enhanced communication which is a bonus for all. Design. Some projects are not straightforward. Our home is circa 1960-ish and has some creative features…. The team at Advance Design Studio is experienced enough to handle “interesting features” and recommend sensible solutions. We are so grateful for this talent. Flexibility. The supply chain is disrupted in many industries. Advance Design Studio is skilled at sourcing alternates and performed well under changing market conditions. Integrity. This is key. The team is respectful, hardworking, responsible, and patient. For example, during demolition (the loudest and most jarring part of a remodel), I had a high-pressure online presentation to deliver to senior executives. I was unable to find a safe, alternate location in time–this was during Covid lockdown and I was working from home. Our demo crew stopped the tear out for an hour so I could finish my presentation (which was successful, thank you very much). This type of respectful patience is incredibly important when you are building a long-term partnership with a design-build company. It may have delayed a short term schedule, but it has led to a long term trust, and I will not hesitate to work with this team again.
It has been an easy process. Everyone has listened to our needs. No stress
Why ADS? - Worked with them before
Additional Comments - They are the best and most amazing construction company I’ve ever worked with. Highly recommended
Thrilled with our new open kitchen!
Needs And Desires - Anna came up with a design that is just perfect and guided us in choosing great products to bring the plan to life.
Project Proposal - Very detailed so we knew just what to expect.
Investment Analysis - We knew exactly what to expect financially
Knowledge And Expertise - No problems arose that were not addressed and solved.
Project Manager Communication - We were always kept informed about any changes in scheduling. Ed was always available for any questions and kept us totalling informed of the progress and what to expect along the way.
Sub-Contractors - Professionalism - All the subs were very respectively. We had no problems whatever with anyone. All were very hardworking!
Safety & Cleanliness - Everyone picked up at the end of the day!
Workmanship - Project looks top knotch,!
Client Experience - Everyone we came in contact with throughout this project was very easy to work with.
Fears Or Concerns - My sister had a lot of trouble with communication when she remodeled. She was out of state. I knew the owners and their history. They live near us, their reputation is very good, and they are local.
Exceeding Expectations - The communication was great. As far as keeping us abreast of what was happening, the timeframe, what to do, and when to get our appliances ordered, everything fell into place very nicely. It took a while, but that was due to supply chain issues. They had no control over that; we had all the time in the world, so it was fine.
Why ADS? - Advance Design Studio is local, and I loved the design. We ended up adding a little more remodeling than we thought, but I have no regrets about that. The way they responded from day one and how detailed the information was, I felt very comfortable with them.
Ways To Improve - The subcontractors were fine. They came in and did their work as promised. I don't have any suggestions. I would have loved to have it done in two weeks, but it was a full kitchen remodel.
Future Project with ADS - If anything comes up, I will contact you.
Additional Comments - I appreciated what they did. They were all very pleasant to work with. It was a good experience. We built our house ourselves the first time around, and we didn't want to take it on ourselves as we got older.
Why ADS? - One stop shop for everything!
Additional Comments - Claudia is amazing!
We have been very pleased with our experience so far. We have changed our minds multiple times and Ewa has been so accommodating. We have never felt pressured to make a decision, but Ewa has kept us informed of price changes, lead times, etc. We are excited to get the project started!
Needs And Desires - We have asked for numerous changes and changed our minds so much throughout the process. Ewa always graciously makes the requested changes quickly.
Job well done. The project coordinator Ed and his work crew were very thorough and caring for our needs as far as the work goes. Ed, particularly is a very friendly person, like someone in the family.
Needs And Desires - Ewa Nowak was our designer. My wife and I take a long time to make up our minds and finalize decisions. Ewa stayed with us patiently for a long time working with updates and changes we made along the way till we came to a final proposal and contract. We recommend her to anyone in need of renovations. Her assistant Katie Esposito needs an honorable mention in this regard.
Project Proposal - Too though!!
Investment Analysis - We did not use this tool.
Knowledge And Expertise - See last two comments. Other than Ed, our project coordinator, the work crew consisted mainly of Ian, Billy and Jarred, the plumber. All of them very professional with excellent work ethics.
Project Manager Communication - Excellent. Ed was there when needed every step go the way.
Sub-Contractors - Professionalism - See #5
Safety & Cleanliness - After the work was over, we needed only reasonable cleaning to move back in.
Workmanship - So far happy with the products we picked, and the the work ADS has done.
Warranty Satisfaction - Reasonable.
Client Experience - All the previous comments sum up our experience.
Fears Or Concerns - Concerned about workmanship, going way over our budget, and after work-completion support. So far we are happy we hired ADS to do the work.
Why ADS? - Primarily because of the recommendation from our neighbor, who recommended ADS. We contacted ADS and Ewa was assigned to the job. We did not shop around.
Exceeding Expectations - Work ethics and friendliness.
Ways To Improve - Nothing we can think of.
Future Project with ADS - Yes
Additional Comments - Thanks to Craig, our neighbor for recommending ADS. Looking forward to the next job.
I would recommend ADS to a friend. The design to completion model is beneficial. The employees were helpful and professional and did quality work. Chris Low did a great job in helping to design my overall vision of my basement remodel. Jason Johnson did a good job of navigating through material delivery delays as well as his injuries he sustained to his team and himself to complete the project with only slight delays from the initial project timeline.
Advance Design never disappoints! This was our third project with them. We’ve already recommended them to our neighbors.
Needs And Desires - Rachel was great!
Project Manager Communication - Jason was a great communicator. Always responding quickly to any questions or concerns We had! Very knowledgeable.
Why ADS? - 3rd project by them.
Exceeding Expectations - Happy with all the projects they’ve done for us. We have even used their handyman service.
Future Project with ADS - Yes
Additional Comments - We go back 20 years with Todd. He surrounds himself with great people and has high standards. This was our third project with him. Advance Design never disappoints!
I’m extremely happy with the results and Jason and his team did a wonderful job.
Needs And Desires - Chris was a great help and was a pleasure to work with
Fears Or Concerns - The timeline. ADS handled it well. Some of the hiccups could not be helped and I was prepared for them
Why ADS? - I had interviewed them for another project that I did myself. I knew my kitchen remodel needed to be overseen by professionals.
Exceeding Expectations - I was so thankful for the hard work and Jason’s team, Francisco, Amir, and Geo, worked on my home as if it was theirs. They really did everything to make my kitchen functional and beautiful.
Future Project with ADS - Yes
Additional Comments - Everyone I worked with was great. I’m so happy with the results
We contacted Advance Design Studio (ADS) about our basement remodel after hearing great feedback from a friend. We were looking for the full "design through project management" experience, and this is ADS's specialty. They did not disappoint! The design and proposal process was thorough and transparent. Project communication was proactive and clear. Employees and sub contractors were all expert-level, friendly, and helpful with questions. We will definitely work with ADS in the future if the need arises.
Why ADS? - Word of mouth reputation, google reviews, houzz reviews got us interested in ADS, and their quality designs and transparent proposals sealed the deal.
Exceeding Expectations - Communication with inspectors was completely handled without us needing to be involved.
Future Project with ADS - Yes, if the need arises.
Yes I would recommend ADS to a friend.
Everything went smoothly! Chris was awesome to work with. He picked out the most amazing materials for us based on what we described. Our bathroom is stunning! Ed was great as our project manager- he took care of our needs promptly and was always friendly and willing to help out. It was a wonderful experience overall!
Needs And Desires - Absolutely flawless! Chris was the best!
Project Manager Communication - Ed always responded to everything quickly and professionally.
Fears Or Concerns - I did not have any fears at all. We used ADS when we installed granite countertops and a backsplash in our kitchen, and we were extremely happy with that project as well.
Why ADS? - We had a great experience previously.
Exceeding Expectations - Both Chris and Ed were phenomenal. My bathroom is way beyond expectations.
Future Project with ADS - Yes we will!
Additional Comments - Everything exceeded our expectations. We are very happy!
We are extremely happy with the quality of workmanship and the service we received and would not hesitate to recommend Advance Design.
Needs And Desires - Ed understood what we wanted and implemented the design perfectly.
Project Proposal - Katie was extremely nice and efficient.
Knowledge And Expertise - Their knowledge and expertise were more than efficient.
Project Manager Communication - Ed kept us informed of the project progress every step of the way.
Timeline - The job took longer than we expected but the delays were unavoidable and we were happy with the outcome.
Workmanship - The deck is beautiful.
Fears Or Concerns - We had a good feeling from Day One
Why ADS? - Professionalism and fair pricing
Exceeding Expectations - Personal contact from Katie and Ed
Future Project with ADS - Not at this time but ADS will be the first company we will call if we do.
Additional Comments - I want to thank Ed Beatty and Katie Esposito for exceptional service and always keeping us informed. They were great to work with. I also would like to thank Sergio, Doug, Louis and Tyler for being such good workers.
The team we worked with at Advance was very through and professional. Nicole and Jason were very helpful and went above and beyond in all aspects of our kitchen remodel and other areas. We are very happy that we chose to work with Advace Design Studio.
Fears Or Concerns - Advance was the first (and last) studio I contacted. The initial phone call with Nicole was pleasant and thorough and I did not really have any fears or concerns going into the project.
Why ADS? - We chose Advace because of the proximity to our home, the work we saw represented on the FB page and the professionalism that we felt was displayed after our initial meeting.
Exceeding Expectations - We were very impressed with how clean and organized the crew kept things while the remodeling process was underway.
Ways To Improve - No suggestions at this time.
Future Project with ADS - We will definitely keep Advance in mind if we do have any future needs for building services:)
Additional Comments - Nicole and Jason were great to work with and we absolutely appreciate all they have done for us. We love our new kitchen and we really feel like it fits into the house so well, almost like it had always been this way. :)
adv des was acomm n flexib n willing to work with anythign along the way ez to work with
Why ADS? - A close friend recommended them and I was happy. The responsiveness and the ease of them coordinating everything.
Exceeding Expectations - My project manager Ed Beatty was super responsive, helpful, accommodating, and attentive.
Additional Comments - The overall team was great, super helpful, accommodating, and understanding.
We are very comfortable recommending ADS!!
Project Manager Communication - Nick, our project manager, was excellent and always responded quickly to any questions or inquiries.
Fears Or Concerns - We were concerned about the quality of workmanship, professionalism, and reliability of any firm we hired to complete our project. ADS alleviated all concerns and we are now proceeding with additional projects with ADS.
Why ADS? - Our initial meetings with the design professional, involvement with the overall project plan, and detailed thoroughness.
Exceeding Expectations - Our project manager exceeded our expectations.
Future Project with ADS - Another bathroom project is currently being designed by ADS and a future project will include an upgrade to our kitchen.
easy to work with great quality of work trades are wonderful to work with as well as the designer
Project Manager Communication - I would give them a six. Our Project Manager was great at getting back to us even on weekends and evenings.
Client Experience - I would give them a ten!
Fears Or Concerns - We feared that the project would run over and it would not come in on time. Advance Design Studio was spot on with their estimate. The project was little over the time but we were in the middle of a pandemic.
Why ADS? - We got a referral from a friend of a friend of a friend. They entuned to what our needs were and what we really wanted.
Exceeding Expectations - Just about everything exceeded our expectations.
Ways To Improve - There was nothing that went bad. I can't say anything.
Future Project with ADS - Yes, we will use them in the future.
Additional Comments - It went incredibly well. Our designer listened. We are in love with our kitchen.
Fears Or Concerns - If my ideas would become a reality. They were discussed and other options that I didn’t think of were suggested. That made my vision even better.
Why ADS? - A family member had something done for them and they were pleased. Read the reviews.
Exceeding Expectations - Our project manager was great. He worked so hard to make sure that the schedule was kept as close to possible and we were not inconvenienced anymore then necessary.
Additional Comments - On a whole it was a great experience. We had a lot of work done at one time. From the very beginning to the end they did a great job. It was a pleasure to work with Rachel and Nick and all of the guys.
I have already told anyone who has asked about Advance Design Studio! From beginning to end, they were professional, creative, patient, and a pleasure to work with. I LOVE my new spaces! We completely remodeled our first floor and couldn't be happier!
Needs And Desires - Claudia was wonderful throughout the process. She listened to our needs (even when we were not quite sure what our needs were) and worked very hard to include what we needed/wanted within our budget. Also, we ending up with MANY change orders as the project, progressed; mostly because we did not realize things that we wanted to include until were were in the middle of the work. But our team was ALWAYS willing to make it all happen, as if it was part of the day's work.
Project Proposal - This was our first major remodeling project, so we were a bit naïve about it all, but Claudia was so patient with us. She went through the proposal line-by-line to explain it all. Even so, because of our lack of knowledge, when things came up later that were different than we had anticipated, the team made the needed changes seem effortless to us.
Investment Analysis - Absolutely. It was invaluable to know where the money was going and how we could change things here and there to fit into our budget, or where we just needed to and a few more $$ to make things "just right."
Knowledge And Expertise - Our questions never went unanswered. Our project manager and carpenter were wonderful! They were always approachable and willing to explain things. It really is Common Sense Remodeling! ADS really delivered for us. I can't wait for our next project!
Project Manager Communication - Our team was VERY responsive to our needs. I was so pleasantly surprised by the outstanding communication provided at every step of the renovation. We always knew what was coming next, and who would be coming to our home. Ours was a pretty big project, at least for us, so there were many sub-contractors in and out. This level of communication was so important. The group text arrangement made questions and answers so effortless for us.
Sub-Contractors - Professionalism - All of the sub-contractors were great. They were not only professional and courteous, they were all outstanding craftsmen. We couldn't be happier with all of the work that was done.
Safety & Cleanliness - I was actually expecting more construction dust!!! I really appreciate that ADS and all of the sub-contractors made sure to do everything they could to keep our spaces as clean as they did. We lived in our basement, and upstairs bedrooms, throughout the project, but had to pass through the construction zone to get to the refrigerator and other necessities. We were always able to do so safely and the tradesmen never made us feel like were in the way.
Timeline - We had many change orders and some unavoidable material delays. Plus, Covid related delays with sub-contractors were unavoidable. Our project manager, Jeff, made sure to keep us "in the loop," so we really never felt like things were not on schedule. High quality work and results take time. And in our case, it was time very well spent!
Workmanship - Without a doubt, the workmanship was outstanding! When we start another project (and I am sure we will), we will want our same team!! However, there is not doubt in my mind that all of the designers and craftsmen at ADS are equally superior. The skill, creativity, and artistry of our team, and the results they produced in our home, was truly amazing. I never realized how much was involved! Thank goodness I remembered ADS from seeing them work on a home in my neighborhood years ago (from the outside). I am so glad that I made that initial informational appointment! We have no regrets and love all the work that was completed!
Warranty Satisfaction - Absolutely! A two year warranty. WOW! Everything is perfect now, but there is no doubt in my mind that if anything comes up, ADS will be here to make it right.
Client Experience - This was definitely an exceptional experience in every way. From the moment we first met Claudia at that chilly January information session, through all of the planning, work and project completion, we felt informed, involved, and respected. We have never remodeled like this before and really had no idea about all that was involved and what to expect. This was a HUGE change to our home, with a large price tag, and that produces a lot of anxiety! All of the visuals that we were provided (drawings, renderings, timeline, etc.) allowed us to literally "see" our project coming together. The investment analysis helped us to know where all of our money was going and helped us to tweak our plans to fit our budget. Although, I kept adding/changing things as the project went on, so our budget ultimately had to grow.
Fears Or Concerns - Our biggest fears probably revolved around the scope of the work and the cost. We knew that due to the layout of our home, this would not be a simple kitchen redo... One room needed to flow into the next room. In the end, there was not a space on our first floor that was not touched. We were not sure how to make our tiny kitchen in the middle of the house work and function better. Claudia came in that first time and immediately put our minds at rest with her ideas. From that moment, we knew that we were in good hands and that everything could be accomplished (and then some)! Regarding the cost, as I said above, the investment analysis was invaluable to us. There were no hidden costs and we knew exactly what we needed to finance our project. Even when change orders occurred, we knew of the costs and agreed to them prior to the work going forward. Our initial fears were put to rest early in the process for sure.
Why ADS? - I initially learned of ADS because they completed a project in my neighborhood some years ago. I passed by that home every day that summer on my daily walk. I was so impressed with the professionalism that I saw, just from across the street. The vehicles, workers, and work spaces that I saw in the garage and on the driveway were so neat, tidy and professionally dressed, that I could not help but be impressed. I always remembered ADS, and checked out the website more than once over the years. When it was finally time for us to get our project going, the first place I looked was ADS. Like I said before, we were sold on ADS from our first meeting with Claudia. We knew that we needed to contract with a company that could handle all aspects of the project from design, through construction, to completion. We did not have the time or knowledge to be running around looking for materials or whatever else would be needed. ADS was equipped to handle everything for us! Another perk was that the design studio is so close to our West Dundee home. That made meetings and design choices so convenient and simple. For us, there simply was no other choice.
Exceeding Expectations - Just about everything! You usually only hear of the headaches people experience when they undertake a major remodeling project. We literally had none of those. Delays were completely out of ADS control and were completely understandable. I must say that I initiated a lot of change orders over the course of the project. Every single one of them was met with understanding and a desire to make everything as I wanted. In addition, Claudia was so helpful to me with a multitude of design choices throughout our project. She seemed to know what I wanted before I even did much of the time. I know that Claudia, Jeff, and the entire team (including all of the players behind the scenes) exceeded our expectations because we really miss having them around our home on a regular basis!
Ways To Improve - Quite honestly, we cannot think of any! ADS has clearly put an enormous amount of thought, time, and research into their business model. They should continue their superb work. We have been extremely pleased.
Future Project with ADS - Eventually we will be in need of some upstairs remodeling (bathrooms, floors, stairs, etc). Our basement could use some work as well. When we do decide to move forward with any of that, we will definitely call on ADS. We have already used Ed for some Handyman work and that experience was great too.