They were professional and let me know what was happening each step of the way.
They did a great job and were patient. The gentleman was good at explaining things to me.
The gentlemen were very knowledgeable and friendly. They knew what they were doing and got the job done.
fast and friendly service
They did a great job. They were professional, fast, did what needed to be done, and communicated. I would highly recommend them.
They've gone above and beyond. Advanced Drying Systems were fantastic to work with.
Amazing!
I was totally satisfied and pleased with the service I received, especially dealing with the circumstances I had. They were very professional. Justin, who was in charge of the job, went beyond his normal responsibilities to take care of us.
They were very polite.
Advanced Drying Systems - West responded promptly to our requests, was very attentive, and did an excellent job.
very prompt, answers all your questions, there to do what is best for the customer
I was treated like I was the only customer they had.
They are a truly outstanding company. They are wonderful to work with.
I think they did very well. They were timely, professional, and offered points to make the system look better. They said we could call with any questions and concerns.
The technicians who set up the drying equipment and came to evaluate progress were exceptionally nice and kept us informed at every step in the process. We trust them.
ADS (Stephen specifically) was very professional and responsive throughout the entire process. They had equipment set up and drying everything out within an hour of my call, and then they stopped by each day to check on the progress and make any adjustments. Stephen always called ahead, arrived when he said he would, and kept me informed throughout the entire process. One of the best experiences I've had with any service technician.
I had no prior experience with a condition of floodwater in my living space, especially underneath my wood flooring and had concerns the moisture would be too difficult to process. My two ADS techs patiently explained the drying process in detail and immediately assured me they would be present every day to follow through on each aspect of the drying. I was pleased to notice their attention to detail, their willingness to spend extra time when needed with excellent attitude and care even at the oddest hours of the several days the drying process was to require. Geoffrey explained and answered all my questions and fully instilled in me confidence that all would be handled properly, - and it was!
They were very efficient, very professional, and very considerate of my time.
The team who came to remove and dry out our bathroom was efficient, excellent and professional.
ADS installed barrier walls, with heavy gauge plastic, and extremely large telescopic poles.I called numerous times to have everything taken down, upon completion of the remediation process.Never received a callback,nor did anyone from ADS, COME BACK TO TAKE THE POLES AND PLASTIC DOWN.WE HAD TO PAY THE CONTRACTOR INSTALLING THE SHEETROCK TO REMOVE AFOREMENTIONED.NOT AT ALL HAPPY WITH ADS, JOSH AND JASON.
I am very satisfied with Advanced Drying Services. They were really professional. The employees were courteous and friendly. They knew what they were doing and were skilled.
The procedure involved placing a machine in our camp cabin, leaving it several days, then picking it up. The employee was very gracious.
They were always on time and always accomplished what they needed to do.
Advanced Drying Systems was extremely professional in all regards.
Anthony A was exceptional in service. I had to manage entire process from 1200 miles away. He was responsive and professional and went way beyond my expectations to help me understand the water issues I had and how they were being handled by him. He kept coming back multiple times to make sure this was handled. He should be commended and promoted within your company. Great company, great people, great service!!
ADS was so thorough w/explaining the process as well as drying my home.
They were very professional and gave us a sense of comfort going through what we went through.
Advanced Drying Systems was very professional. They did an outstanding job. I can not say enough for them!
There were two men that came to work. They were very helpful!
Anthony, Kevin, and Jermery kept me informed and were very professional. They made me feel at ease and did a wonderful job.
I can't say how great they were!
They did a really wonderful job. They came when they said they would, and they answered the calls. If they didn't answer, they were good about calling right back even after 5pm. They were very professional.