Good communication with what needed to be done and didn’t try to get us to pay for more than what was needed. Told us what we needed to do as far as insurance and when the work would be done.
They did a wonderful job!
Ryan worked very well with my insurance company and overall gave me excellent service.
Advantage Roofing Company did an excellent job! They replaced more than what we were expecting to be replaced. They not only replaced our roof, but we also had a patio that had an old aluminum roof. They replaced the aluminim roof with a metal roof, and they added screens to the patio.
Everything about this project went perfectly. It was the best customer service experience I have had in many many years. I could not be happier with their service, their quality of work, their professionalism, and the completed project! I would recommend them to a hundred people if I knew that many!
Will definitely recommend Advantage Roofing to others.
Advantage Roofing Company's salesperson was very knowledgeable of the products and services that would be extended to me. Everything he said would be done was done. Their integrity and honesty were well proven based on the work I received.
Please see our response to question 16 below, for a detailed list of reasons we were so impressed with Advantage Roofing.
Jason is who we dealt with, and he was perfect. He helped us a lot. We don't live in the town, so it was a challenge, and he helped us so much.
Advantage Roofing Company is an excellent company.
Advantage Roofing Company did professional work.
I would recommend Advantage Roofing Company. They were amazing and professional, and the quality of the product was unmatched.
Very happy with the whoa procedure. Hats off to Derrick White, great customer contact and follow though!
They will work with to answer any questions and resolve any potential issues beforehand. Things went smoothly and done exactly as we agreed for the exact amount. I spent my life in the construction industry and they are as good as it gets.
Excellent SVC whole way thru fm Dereck White.
Everyone was nice and professional and they did a good job in a timely manner. They came, worked, and did what they were supposed to do. William was nice. He explained what they were going to do and the day and time they were going to do it. Also, they cleaned up everything.
I think Advantage Roofing is very reliable. They made the process of replacing my roof through insurance seamless. I would recommend them.
Excellent product and service! Took great care of me, and my roof looks great!
Fast friendly service and helped with dealing with insurance people.
Good response in most cases, slow in areas they lack expertise.
They subcontract very low quality roofers
Great company with great work
Jason was always responsive with questions and concerns! Great communication. He goes above and beyond in customer service.
I have already referred 1 customer
They were open and up front, met with me and the adjuster on site, answered all the questions I had, and did a fairly decent job.
I am very pleased with the whole experience with the contractor, the office personnel, and the crew. Excellent service!
I doubt there is a better roofing company in this area!
Great customer service. Provides you with the information, and gives you things to consider. Danny never approached our business as a sale, but a mutually, beneficial relationship.
The work was done efficiently & everything was kept extremely tidy. I would recommend this company to anyone.
Absolutely very likely to recommend
Very ethical company.
Very professional. Excellent service. Jason was patient and friendly.
Ryan was hands on with his crew and true to his word. He also promptly responded to messages.
This company and their representative went beyond to help me with my roof replacement for my home and two other buildings.
Tim was the best! The installation crew was fantastic too. Everything was installed very fast and done neatly. The yard was cleaned up in no time!
Not only did they do a great job the first time, but when a tree fell on the roof 2 weeks later they were Johnny on the spot and came out and fixed it!
First of all you have spelled by First Name incorrectly. It is Richard
This was my second time to use Advantage Roofing. The last time was over 20years ago. I liked the work they did then and I liked the work again this time. I will do it again if the need arises.
Ryan and his crew went above and beyond the scope of work performed, professional and personal.
no comment
This is my 3rd project with Advantage Roofing and I was very satisfied with the quality of their work, affordability and communication skills.
Ryan is great! Very knowledgeable, communicates effectively, and great quality of work!
Ryan Merrell was my sales rep!
Darin did a great job working with my tenants on a couple of houses that needed new roofs.
Excellent product and service. I could not have done this project without Advantage helping with a dispute I had with my home insurer!
I found Advantage Roofing to be good in every area and aspect of their business that I could see!!! Actually, I’m my opinion, they were excellent!!!Advantage Roofing is one of the best companies I’ve seen in a very long time and am so grateful that I had the pleasure of having them do work for me.They are one well-oiled machine!!!⭐️ ⭐️ ⭐️ ⭐️ ⭐️ all the way around!!!And I’ve never felt as appreciated as a customer as I have by them!! Starting from the sales person to the workers/craftsmen to the office personnel.They just keep on giving!!In the beginning I didn’t even want to think about having my roof done & having to go through the hassle of once again dealing w/ another incompetent contractor, spending all my time overseeing the work & workers just to be sure it was done properly and to my satisfaction!! But boy was I pleasantly surprised!! 👏I found that there are huge advantages when you choose Advantage Roofing!! 🤣 Sounds like a commercial but I’m serious!During the process, it became so obvious that this company has gone to great pains & huge efforts to come up with, develop and perfect what it takes to set them apart from so many others!And I know from experience that it takes years of hard work, good management & a commitment from every single employee to rise to the level of expertise & customer service the way they have!!Oh, and I also had them install a gutter screen similar to Leaf Gutter but w/o the plastic and a WHOLE LOT CHEAPER!!! I think they call it “Leaf Blaster”.No more pine needles or leaves getting stuck in the wire screens I had in previously!! Nothing gets thru this new super strong wire screen, not even the granules that come off the new shingles!!! You can’t hardly even bend this screen it’s soo strong but it even has a stamped in pattern on it to make it even stronger and also helps grab our control the water so it doesn’t overshoot the screen.So kudos to the company itself for knowing how to run a company, how to provide the best goods & services, how to run/manage projects, how to work/deal w/ the customer, how to have good continual open communication w/ the customer as well as w/ the workers and the different trades involved, how to hire, train, manage & keep good people, how to support / encourage their workers in a way that makes them happy in their job which makes them want to give their all and do such a good job!!So thanks again, beautiful job!!!And I would love to share so many details about all the issues & problems I had for the last 20 yrs, even after having a new roof installed 11 yrs ago by what was supposed to be a reputable builder who owned his own roofing company, that ADVANTAGE ROOFING RESOLVED for me!!!! They are sooo good!!So anyone considering using them please feel free to contact me for even more details!!!You don’t want to have your roof installed or reinstalled without at least talking to Advantage Roofing first!!!!
I’ll always recommend Advantage Roofing due to the tremendous job they did on our house.
Advantage Roofing in Tyler, TX is an excellent company -- good work ethic, courteous & informed customer service, reliable workmanship. Proud to be their customer, eager to refer them to others
Great to work with Ryan Merrell!
They were very professional and at this point, I am very satisfied with their work.