Hard to responses thru email, big mistake made at closing that delayed key delivery for almost a week.Thousans of emails asking for stuff, why a single email with a complete list of items is so hard to put together?Escalated my problet to executives, just one answer saying: “ the regional manager will call you”. She never bother on picking up the phone and call.Do yourself a favor and shop around for other companies.This coyld have been a much better experience.
I wasn’t satisfied with the customer service provided by the loan officer. I talked to her about three times during the process and that’s because I called her. She didn’t follow up with me or keep me informed on the process or updates on the loan. My realtor had to call her to find out. Being that I was a first time homebuyer I expected a bit more enthusiasm for the loan officer.
Bob and his team were amazing to work with
This company goes out of their way to make sure that you feel as though your the only customer they have. The team is great, from Paul Parsons to Felicia Marquez, Faith, Ana, and every one else here . Amazing experiance for my first home purchase .
I just want to say, even though I thought my situation was a complete mess. ( being denied from another company ) the guy at alliance , ( JOESPH CHRISTENSEN & DEREK CHUBINSKY ) told me what was instore from the get go. they never said no and worked real hard at it. I am so proud of those two and don't even know them . ( I feel like they are family ) thank you alliance and your employees !!!! call me anytime, thanks tommy and merry filasky
This is the most disorganized company with poor data security practices. We had to provide the same documents multiple times and were told not to use their document portal because it didn’t work. Instead we were asked to send pii data through gmail.
Things went well after numerous phone calls
The whole staff was very good, kind, patient and very knowledgeable. I will absolutely recommend Alliance Home Loans.
Alliance was very professional and timely. I would work with them again and recommend them.
fast loan process ! very pleasant to work with made everything real simple !!
Thank you Mr Robert Contreras and Ms Tanie Rosas for helping with my home
Robert and Tania were honest and helpful. I am glad I decided to purchase my home with Alliance and Robert Contreras
Linda and Derrick were great!
Norma guided me through the whole process of buying my house from paying off credit cards and getting my score where it needed to be to filling out paperwork and sending it to where it needed to be sent. Norma is an asset to Alliance Home Loans.
Very professional. They helped me get my loan closed ahead of schedule. Very kind, knowledgeable and helpful.
They were very knowledgeable and being a first time homebuyer at my age they were very helpful and made me feel very comfortable, I worked with Dusti and she was always very nice.
Tony, Tracy &Company were phenomenal! Involved in many mortgage transactions, hands down the best if the best. No complaints, smooth, fast and top notch! Thank you very much.
Aaron Alvarez is the best loan officer you can ever have. He and his team were the best work with. Everything was done on a timely matter and no problems. I highly recommend Aaron and his team for any loan in the future.
Excellent service, great experience. I would recommend Jim Brand to anyone looking for a mortgage or refinance.
This was a very difficult closing which scared away my major bank. Estranged wife would not cooperate and Alliance worked around this situation and provided all papers required to close. I could have gotten better terms elsewhere, but Alliance's willingness to work with me made this buyout of joint owned property possible.
Every single person I dealt with at Alliance Home Loans was absolutely amazing. They treated me with respect, and were friendly. They always responded to my questions quickly! I loved working with them, and will return next time I have the need!
Dillon MacDonald was absolutely wonderful. He walked me through the process and was very honest and upfront. The process went very smooth. My whole experience was seamless and far less difficult than I thought it would be. I will not hesitate to recommend Dillon to my friends. Karen F
Alliance helped my family to achieve a dream we thought was impossible. We've always wanted to own the home we were renting but never thought we'd be able to figure out all the steps required, nor did we think we'd be approved. Our agent, Scott Mailloux helped us through every step of the process, taking the time to make sure we understood all of it and here we are - proud homeowners with a great mortgage rate!
Brenna Figueroa was awesome to work with; she was knowledgeable, professional and displayed great patience as she guided me through my mortgage options and the overall process. She went above and beyond; attending the closing to ensure I didn't have any last minute questions. This was a smooth process because of Brenna. I recommend Alliance Home Loans and Brenna!
Robert Contreras and his assistant Tania Rosas were so helpful! I had so many questions and needed guidance because is my first time buying, Tania was always so helpful and Robert answer all my questions.
Deb was able to find a mortgage that worked for us and even though the process can be stressful she made it go smoothly. Great service and will be using them for any future needs.
Ryan was holding my hand through the whole process. Easy, professional and available.
I reccomend Bob Hoffman with Alliance Home Loans to anyone who is trying to purchase a home!
keep up the good work you"r doing a fine job
Juan was amazing as always. Very professional and helpful throughout the process. Thank you.
Review - Juan was amazing as always. Very professional and helpful throughout the process. Thank you.
I was was one fith owner in a complicated beneficiary VA home loan. Where I was buying out the other four using the VA. Bryan was patient, answered my call promptly, was very knowledgeable with the process and he got me through it. Thank you Bryan !!!
Review - I was was one fith owner in a complicated beneficiary VA home loan. Where I was buying out the other four using the VA. Bryan was patient, answered my call promptly, was very knowledgeable with the process and he got me through it. Thank you Bryan !!!
Robert was amazing to work with. Staff was prompt and friendly.
I would not recommend Paul Parsons at Alliance Home Mortgage to ANYONE. He is nearly impossible to get a hold of, even in the midst of house hunting and putting in offers. He was condescending and misogynistic to myself and my female realtor. He told me several times that we were approved, then asked for more documentation, almost losing the house. He simply didn't care to know what was going on with my loan at any given point in time. His staff was wonderful, but he was absolutely horrible!
Amazing from start to finish! Kept in great communication and made it all so simple. I would highly recommend Ross and Dusti to everyone!
We were very Please with The way everything worked out In working with people That health does with the loan Was very enjoying We would definitely recommend them to our friends It was nice to have something goes so smooth
They were great and gave me the best loan! and low APR
Working with Alliance was a true pleasure. The entire process went smoothly and was almost TOO easy! As a first time home buyer I was nervous I would get overwhelmed with all of the things to get done, but Alliance truly made the process simple and easy to understand.
Review - Working with Alliance was a true pleasure. The entire process went smoothly and was almost TOO easy! As a first time home buyer I was nervous I would get overwhelmed with all of the things to get done, but Alliance truly made the process simple and easy to understand.
My home purchase could not have been completed on time if it had not been for Alliance. Aerick Squier went above and beyond numerous times to get my loan closed and finalized as quickly as possible. He told me that there was a personal touch at Alliance that the big banks can't compete with and I believe it! They really made what could be a stressful and complex process a breeze. I will recommend them in the future to anyone interested in a home purchase or refinance. The best!!
Review - My home purchase could not have been completed on time if it had not been for Alliance. Aerick Squier went above and beyond numerous times to get my loan closed and finalized as quickly as possible. He told me that there was a personal touch at Alliance that the big banks can't compete with and I believe it! They really made what could be a stressful and complex process a breeze. I will recommend them in the future to anyone interested in a home purchase or refinance. The best!!
Richard and his team were excellent to work with and very knowledgeable.
Review - Richard and his team were excellent to work with and very knowledgeable.
The loan process was smooth and very professional. The process was painless and helpful.
Review - The loan process was smooth and very professional. The process was painless and helpful.
Robert Contreras and his assistant Tania were great! Very patience and helpful.
Review - Robert Contreras and his assistant Tania were great! Very patience and helpful.
Aerick Squier is the only person I will ever use for mortgage services. He is excellent and I highly recommend him.
Review - Aerick Squier is the only person I will ever use for mortgage services. He is excellent and I highly recommend him.
I have worked with Debbie Sherwood twice for purchasing my personal homes and with several other clients. The entire staff is great to work with and is timely with all their transactions. They make buying a home less stressful by doing everything they can for their clients. Thanks so much, Byron with Remax Preferred
As a first time home buyer, I was nervous at first. However, the Alliance team made my experience go smoothly, especially Dusti. Thank you so much, Dusti for being available for all my questions.
This was the second time I used AHL and the staff was very nice and answered all of my wife and I's questions in a timely and professional manner.
Review - This was the second time I used AHL and the staff was very nice and answered all of my wife and I's questions in a timely and professional manner.
Excellent experience that exceeded all expectations.
Casey was fantastic and made the process smooth and easy
Review - Casey was fantastic and made the process smooth and easy
Alliance was on top of everything from day one and we able to close within 30 days, they were very professional.
Review - Alliance was on top of everything from day one and we able to close within 30 days, they were very professional.
Alliance made this process quick and stress free. I am a worrier and they were there to answer to my every anxious question! We would recommend anyone needing a home loan use Alliance!!!!
Review - Alliance made this process quick and stress free. I am a worrier and they were there to answer to my every anxious question! We would recommend anyone needing a home loan use Alliance!!!!
I'm a very detailed person and will not agree to or sign any documents unless I have a full understanding. The ladies and gentlemen were understanding of that, patient, and helpful throughout the entire process. I'm very satisfied with Brian Mulvihill and the staff of Alliance Home Loans.
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