Some items were not submitted to insurance and there is no detailed information to reconcile billing. Downspouts were not installed per owners request. In addition, One is stalled vertical and the one next to it horizontal. Communication on garage door install never occurred and was installed incorrectly and panel had to be replaced. Damage done to home that we will have to repair and was handled in an unacceptable manner which relates back to inability to reconcile billing as things were not sent to insurance. Was told they would put a scope in drain spout to check on blockage but was never done.
Great company! Stuff got done in a timely manner and clean-up was great!
I watched Allstar work on my neighbor's home and was impressed with their work. Unfortunately, our experience was not quite the same.
Overall we are very happy with the work that Allstar did for us and also appreciate Luke getting our insurance claim handled so efficiently
The people at Allstar are great. Professional, on-time, fair price. They also determined that two vents on the roof were actually drawing air in, resulting in regular leaking into my house.
Was difficult to work with, felt left in the dark most of the time, and was pressured for payment when the work was not complete.
They did an excellent job, they did everything they said they would do, and they did the job in a perfect and extremely fast way.
I have used them after two disasters and they did a good job both times.
I wouldn't recommend them.
My contractor was easy to work with, made sure work crews were timely and completed work. When a work crew damaged our deck it was replaced at no cost to me. Our contractor was reliable and followed through on his commitment.
Areas Of Satisfaction - Quality of the work. Easy of working with the contractor. He worked directly with my insurance and was able to get the whole house siding done when my insurance company only wanted to do a side.
Lead Source - Neighbor
Recognized Excellence - I would like to recognize Ryan Hansen.
Very professional and helpful when the right window did not come in. Wasn’t Allstar problem when the window came it was the wrong color
Areas For Improvement - They were great. Good workers
Areas Of Satisfaction - The painting and refinishing of window. Both painters they hired were excellent. Stucco match around the new window outside was great. Ceiling In foyer matches great. As a whole I was very pleased
Recognized Excellence - Ryan
Additional Comments - Thanks for being so professional
We use them for a lot of projects and we are always happy with them!
Areas For Improvement - There were none.
Areas Of Satisfaction - The ease of estimating.
Recognized Excellence - Ryan.
Areas Of Satisfaction - Ryan Hansen did a great job.Promptly answered all questions and concerns.
Areas For Improvement - none
Areas Of Satisfaction - They seem to work in a professional way.
Lead Source - Computer search of roofers
Areas Of Satisfaction - I am most satisfied with their timeliness.
A professional team that appeared on the job site with an organized plan then great execution. The team was excellent in every regard.
Allstar Construction is a great company. They are totally professional. We had a great experience with the entire project and would highly recommend them to our family and friends.
Areas For Improvement - None
Areas Of Satisfaction - We were completely satisfied with Allstar's workmanship, performance and the entire process!
Lead Source - We had previous work done on our new garage by Allstar Construction.
Areas Of Satisfaction - they did a fantastic job being the advocate for us with our insurance adjuster.
Areas For Improvement - Found a couple of flashing clippings on the roof after the parapet cap was installed. I expected that the roof would have been cleaned of all debris after they were finished.
Areas Of Satisfaction - Looks like a good job and the installers were conscientious except for cleanup.
Allstar is an excellent Construction and Service Company. A do a good job at a fair price. I use them often.
Areas Of Satisfaction - Price, quality of work and responsiveness.
Recognized Excellence - Lindsey Randt. She is the behind the scenes person who makes things tick. She is responsible, respectful and knowledgeable.
Areas Of Satisfaction - Our project manager (Jamie) did a great job dealing with our insurance agency and communicating with us. He was also very helpful with the required insurance paperwork. He was prompt and supportive of our needs when meeting with the insurance adjuster.Jamie and Luke were friendly and professional when communicating with us.
Areas Of Satisfaction - I was most satisfied with the customer service and quality of workmanship.
Recognized Excellence - I would like recognize Ryan Hansen for exceptional service.
Areas For Improvement - Scheduling got a bit messed up but it worked out in the end.
Areas Of Satisfaction - Ryan did a good job of communicating and letting me know what was going on.
They did a great job in all aspects of the job from bid to completion.
Areas Of Satisfaction - Their knowledge!
Recognized Excellence - Cullen, very responsive and knowledgeable!
Areas Of Satisfaction - Jeff, Matt, and Luke were fantastic. The subcontractors did great work and were equally fantastic.
Recognized Excellence - Jeff was my main contact and he was very professional and easy to work with. Luke and Matt followed up with the roof, siding, and gutters. They did a nice job as well.
Jamie and Jeff were very great and took care of all our needs......They did promise to repair/replace our deck next spring which we will look forward to.
Areas Of Satisfaction - Everything......done efficiently
Recognized Excellence - Jamie and Jeff
Areas Of Satisfaction - They addressed any concerns I might have and took care of them promptly.
Recognized Excellence - John Sheldon.
Additional Comments - Not only were John Sheldon and Allstar excellent with necessary projects from start to finish. They were also most helpful in dealing with my insurance company. Highly commend John and Allstar!
Allstar Construction Mgmt,LLC was excellent to work with! I cant say enough about them and the crew. The service manager was wonderful. I believe we have a quality roof with quality products!
Likely To Recommend - 4+ Allstar Construction Mgmt,LLC was excellent to work with! I cant say enough about them and the crew. The service manager was wonderful. I believe we have a quality roof with quality products!
Areas For Improvement - They didn't fall short anywhere.
Areas Of Satisfaction - I was satisfied with everything from start to finish. They were highly professional. We couldn't ask for anything more.
Current Referrals - I have referred two others to Allstar Construction Mgmt. in which they both used them.
Recognized Excellence - I would recognize the sales manager Jamie Thurston.