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GuildQuality surveys
Customer satisfaction
Of 266 customers surveyed, 68 respondedReviews 51
- All feedback
- 5 Star
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- 3 Star
- 2 Star
- 1 Star
Recent reviews
Cathy G.
I was so blessed to have them there, and it was like a big family thing--we just got along so well together, and I just enjoyed every single person who came to my house. My house hasn't ever been this clean--no fuzzy stuff on the fans, and my carpet hasn't been this clean in a long time. I have a light switch that was gold, and they shined it--I never had seen it looking so pretty or shiny. I'd look at it all--this had to be scrubbed, the fans had to be scrubbed. I was blessed.
H.R.A.
Very efficient company. Did the mitigation of the water damage guickly.
Emmanuel E.
Their services are very convenient and effective. They took away the headache and hassle of moving and cleaning.
Robert S.
Everybody was very friendly, professional, and nice. I appreciate their service.
Isidro Y.
Management and crew are nice, thorough, and on time!
Chong C.
Excellenr service. Will use this company again when needed.
Megan C.
They were efficient, helpful, and productive. They were clear about timelines and expectations and worked well with us when we had particular instructions about something being packed. All our items arrived on time and in perfect condition. So great to be in contact with such a wonderful company post-fire, it makes the stress of everything so much less. Thanks Alpine!
Frederick W.
They were very professional.
Peggy P.
They were very professional. They came in and did the job. Everything they did was discussed. We got a call from them everyday to tell us when they would be back. It was very professional. We were very pleased. We can not say enough about them.
Joseph B.
They did a great job.
Barbara H.
Alpine completed the restoration of our basement in November of 2016. I cannot say enough about how awesome they are! Their employees work so hard, and they did a great job. Their office staff is also excellent!
Jennifer W.
They were professional. The people really nice.
Bill H.
The plan was shared. The execution was not per the plan. They did lead pain removal with the plastic tenting, but left about 15 sq feet installed. Why do all the tenting and air scrubbing and leave 15 sq feet???? They supposedly completed the work rand removed everything. I had to report it was still wet with my own meter. They had to come back and bring back all the equipment and it was yet another week. I had excuses about not being able to hire people. Protective plastic was stapled carelessly thru my thermostat and moldings rather than the wall. The people were friendly, but there was not a good follow-thru.
Jane K.
Alpine employees were extremely attentive and careful during the packing in and out of my household items. They were also great during the cleaning process and very organized and got everything done in a timely fashion.
Karin H.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - Friendliness and courtesy to the tenants on site
Kathleen Q.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - I was satisfied with the entire experience.
Anne C.
Linda W.
Richard W.
Virginia J.
Barbara V.
Gary C.
Paul E.
James B.
Kathryne S.
Shriram S.
James M.
Gregory F.
R.C.(.
Brieanne R.
John D.
Desmond K.
Linda B.
Carolyn W.
Ronald M.
Beate K.
Marie K.
Greg B.
Chris P.
Mark P.
Lawrence K.
R.L.H.
Robert H.
L.C.A.
Karen S.
Eldridge J.
K.F.(.
Edward R.
Gary G.
A.Y.(.
GuildQuality
Customer feedback report
