The initial water mitigation was great. The response and communication was great. Once they started the work on the repairs, I wasn't happy at all with the project manager and contractor. He doesn't respond to me at all anymore. There were others issues. He completed most of the work and some other stuff was supposed to be supplemented, but it never happened. He never got back to me.

They did a good job.

They returned all of my stuff in excellent condition.

I don't recommend anyone to anyone.

SEE BELOW !!

El Paso TX. This company were courteous and explained the work they were doing. they went out of their way to satisfy any questions we had.

I have used Althouse Restore twice this year and I'm glad that my insurance company use them to restore homes. They come out and tell you what they are going to do after they look over the problem. Everything is explained to me and then they take charge right away. The workers are professional and courteous. I have the same insurance company for over 40 years and most of the time in a trailer water is a nasty word, but the right people come out and take care of me. I would tell anyone to use my insurance and if anything really needs to use someone like Althouse to have things done.

The services were timely and the workers were courteous. There weren't any issues with them. I thought that the work was really good.

I wouldn't recommend them to anyone because they didn't get the job done the first time. I can't get a hold of the boss. They tried to change the price with the insurance company.

I would definitely recommend them.

We were very impressed with their work and it was solved in a speedy timely manner. I highly recommend them to anyone.

I was very surprised at how professional & courteous the guys were. They did an awesome job & worked well with our insurance company. I was very pleased.

Although is awesome and thorough. They go above and beyond what they do. They also helped my mother. Good sense of humor too. Make you smile and talk to you as they do the work.

The fact that everything they mentioned was completely accurate and correct and helped in our time of need.

awesome work!!! i was very satisfied1

My fence was destroyed, and the company has yet to repair it.

Althouse Restore made a difficult situation easier. They worked through the night to minimize damage to our home and belongings, and they have a superior work ethic.

Althouse was unable to detect certain problems with carpeting, and then refused to admit that they ignored or did not recognize issues.

I'm very happy with the job they did. They were very professional and on time. I will go back with them if I need anything like that again.

I highly recommend!

Everybody was wonderful! I have a special person to thank: Melissa Alacorn. She's a great employee!

Althouse Restore was very congenial to work with and very professional in getting the work done expediently.

I was very happy with The main group from Allstate and Althouse Restore employees.

From the sheer expense and also the since they're not licensed I guess to operate when they find any remote stains that could be mold. That's difficult because obviously when there's water releases of that kind, you might find mold and that makes it kind of counterproductive.

Very professional. They arrived on time & thoroughly explained what was happening. Trusted company.

They did a great job and everything was perfect.

Althouse Restore came in and quickly began to dry out the floors and walls damaged by a burst water pipe. Everyone that we spoke to or came to our home was friendly and professional. They did an excellent job.

Courteous, knowledgeable staff, prompt response, thorough assessment of water damage, satisfied with resolution. Highly recommend this professional company.

My home recently flooded due to a broken water pipe. After calling my insurance company, Service Master showed up within a few hours. Mind you, this was after business hours and the man that arrived to perform the water removal was very professional, thorough and patient. He walked through the process and answered all my questions. He apparently worked through the night till about 3 AM and made sure to save what was salvageable in my home. I would definitely recommend this company and use them again in the future.

Excellent job.

This is a nice place to come bring family and friends. They have very good materials, nice people, and are professional.