Alure explained the job upfront and future appointments before starting the job. The bathroom was completed earlier than expected and clean up was performed every night . The bathroom was a complete renovation and came out beautiful.
i had a bad experience throughout the whole process..........John my original salesman although he was very personable he was quite inexperienced....he said he measured the job on our first meeting then when the job was suppose to be done called me to remeasure ?????then when the job was suppose to start got a call that the pllumber quit....that held things up quite a bit.....in fact 2 plumbers quit.....then the job that was according to all your advertising was suppose to take 1 day (tub to shower conversion) well the first day they gutted the bathroom and left when i asked if they were coming back they said the CIty of WHite Plains inspector has to look at the job first and left me with a gutted bathroom ....we had below freezing weather during that time since i was down to concrete block...even with the door closed I could not get my apartment warm......so the next day I took it upon myself to call the City of White Plains plumber and begged him to come ASAP........I am an 80 year old woman with STAGE 4 BREAST CANCER and i was nervous about showring with climbing over a bath tub...well the plumber was very cooperative and the men were able to complete the job in 2 days.....then they forgot to put in the niche had to wait 2 days for that to be installed...then the first time I used the shower the shower head came out very slowly with hardly any power when i questioned that I was told that was what i signed up for UNBELIEVABLE.....i got a Mickey Mouse shower head for $17,000.00 ...so i had to call in a plumber to put in a REAL shower head...AT MY EXPENSE.........also had to get a painter here to finish the ceiling that they never completed............the whole thing was A NIGHTMARE...
They did a great job; it was just a lot of money.
In the beginning, working with them was a bit tough, but they did the job wonderfully.
I like it. Alure did a good job. They completed the job on time. The cleanup was good.
There was good communication, and it was all done in the time frame they said it would be.
Very satisfied with the product and the installation.. everything was done beautifully and timely and finished that you didn’t k ow you had anyone in your home at all.
This is due to shower wall design etc. See comments noted in other section of the review.
Very happy with the work performed and done in my home. Excellent no complaints if I wasn’t here in this house in my home when these gentlemen came to my home to do the work, I would not believe who’s telling me. The story that I just told you they are fantastic. I would recommend your company Highly bringing all that attention to the two gentlemen and the lady that started this whole project for me yes yes yes yes I will recommend you.
Very likely to recommend Alure. Extremely satisfied! Anyone looking to do a home improvement should meet with a rep from Alure
There was damage to the outside wall of my bathroom. There were nail holes and the sheet rock is crimped, and they were not there prior to the installation of the bathroom.
We had a new shower installed and were very pleased with professionalism, workmanship, and quality we received as the end result.
I used Alure on a previous remodel and that experience was superior to this experience.
The timelines initially promised were never going to work. It was impossible according to the project managers once the project was booked. It went from 3 months to almost a year to be finished.
I’m a first time homebuyer and went with Alure thinking that they had the experience to deliver what they said they would. I paid a premium for a home renovation company but it was not worth it. Their management of the project and communication with me was not adequate. I had to ask for updates, rather than them telling me what was going on.
I would not recommend them. Get quotes from several places. Don’t believe Alure’s timelines and ask a lot of questions or put in clauses into the contract to make sure they follow through on their promises.
They were very good. They went above and beyond. Anything I asked, they did.
They were very professional, fast, and very good.
The job took longer than expected. There was a piece that was missing that could have been ordered sooner to make it so that the job did not take as long. There was also an issue with the boiler where I had to get my plumber in. There were a number of issues.
Everything was well done and it looks good. It was well put together.
I had a bad experience with them, and I would not recommend them.
They gave excellent service.
They were very professional. They cleaned up every day.
This job was to convert a bathtub into a walk-in shower. They did an excellent job, everything was cleaned up when they left, it was all done in one day, and within 48 Hours able to use a shower. I would definitely recommend them for another job. I
They were professional.
Definitely all the workers were very respectful of our home and cleaned up when they were done.
I would and have recommended Alure to a family member and friend. The remodel came out gorgeous. The installers were excellent, meticulous and knowledgeable.