Excellent customer service! Accurate quotes! Everything was done on time and for the price quoted. There were no surprises.
Areas Of Satisfaction - Ambia Windows and Doors met and exceeded my expectations because the salesperson was very knowledgeable and gave good suggestions. and because the quality of the windows seems really good.
Recognized Excellence - I would like to recognize the salesperson, Bryan. He was very good and helpful.
Areas Of Satisfaction - They met or exceeded my expectations with the door itself. The door is great and the quality of the workmanship is good too. The finished product is great.
Clean & Safe - I was very impressed with how neat they were. The clean up was quick and done in a safe manner.
Recognized Excellence - The salesman Tony was very helpful and knowledgeable. He answered all of our questions.
Additional Comments - It was a pleasant experience. We would definitely recommend them to anyone.
Areas Of Satisfaction - The work was done quickly and neatly, and everyone was professional.
Recognized Excellence - Everyone I worked with was good, Brian and Chris were both great.
Ambia was amazing! I'm glad I went with them. They were very professional. It was a great quality service, especially from the sales representative who was patient and addressed all concerns and came up with excellent suggestions.
Areas Of Satisfaction - I was most satisfied with the options they had available. They came up with a really good solution for the size of the opening we had.
Recognized Excellence - I would like to recognize Jimmy, the sales representative.
Additional Comments - They were just fantastic all the way around and very professional!
I already have recommended them.
Areas Of Satisfaction - I was most satisfied with just how effective they were with the timeline, that they kept it as promised.
Recognized Excellence - I would like to recognize Tony.
Additional Comments - Overall, it was a great experience. Everybody comments on how nice the doors are!
Areas Of Satisfaction - I was most satisfied with the quote presentation they went into detail on the information that was listed.
Ambia was a joy to work with from bringing to follow through. Bryan Adams was a joy to work with, he was knowledgeable and went above and beyond to make sure I got top quality service.
Areas Of Satisfaction - I was most satisfied with the level of customer service provided.
Recognized Excellence - I would like to recognize Bryan Adams for his exceptional service. I would also like to recognize the owner, he came out to take a second look at the issue I was having and made sure that is was fixed properly. The entire staff as a pleasure to work with.
The overall experince was very good, we had no nasty surprises. The install and the product was exceptional.
Areas For Improvement - They fell short of communication, nothing big but the installer's first language was not English, but we did figure out. There was also some confusion on which windows went where, but we called the salesman and got is sorted out. The install crew was great, the practical worked in the dark since it was Late November when they did the install.
Areas Of Satisfaction - I was most satisfied with all parts of the installation. The interior of the windows looks seamless almost as if they were never touched. The windows look beautiful and the product is exceptional quality. The installers were on time, we had no delays and they offered a great warranty.
Recognized Excellence - I would like to recognize James for his exceptional service he kept in touch to make sure things continued to go well. I would also recognize the installers for their exceptional service.
Areas Of Satisfaction - The initial contact with Tony the sales guy.
Recognized Excellence - Tony
I'm very satisfied with the company, the product quality, and the overall way that the whole installation was organized and the way the installers performed. They responded to some issues that I raised during the process. Overall I would recommend them and consider them for future windows.
Areas Of Satisfaction - The timeframe that I was given for when the work would be completed was very accurate. I also liked how the office provided me with a list of things to do to prepare the job site.
Recognized Excellence - I think that the manager/owner of the company, Tony, was very good. I appreciated how he managed the one issue that came up and his way of putting my concerns first.
It was a fantastic experience from beginning to end.
Areas Of Satisfaction - I was satisfied by professionalism with which Ambia did the installation.
Recognized Excellence - I would like to recognize Michael, Omar, and Alex.
Rate this a 1 or 2. (See my previous comments.)
Areas Of Satisfaction - The windows are a good quality and contributed to why we chose them. The salesperson was very knowledgeable and helpful and detail oriented. He answered all of our questions!
Areas Of Satisfaction - The quality of the outcome and the installation was great.
Recognized Excellence - Omar and his assistant. The salesperson was great and the president.