The company meant all that was required
They were very professional. The roof was completed on time, and I am very satisfied with the work.
They followed through on everything they promised.
The quality of the work for the company is adequate, but the professionalism is not, and I do not recommend them.
Tom was outstanding! He was very professional, and I would definitely recommend his services again.
They're very reliable. Every time I had a problem, they were quick to respond to me.
I have already recommended them.
Areas Of Satisfaction - I was most satisfied with the whole job!
I think that they did a great job on my door. We love it.
I would highly recommend them to a friend.
Areas For Improvement - They did not fall short, including when there was a problem with the screen after the installation. The guy who came to patch up any holes addressed it right away and got it fixed in spite of it not being the reason he was there.
Overall, I felt like the staff itself was attentive to our needs as a household. We gave them 7 different parameters, and they were able to fulfill those needs. We had some change in orders, and they fulfilled those needs. Customer service was very good, easy to reach, and responsive. In terms of the quality of the labored installation the people that performed the work did a good job they were thorough and finished the job in 2 days, they replaced all of our windows in our home. I would certainly recommend them.
From the initial appointment to projection completion, the communication was very thorough…from calls from the project manager to office staff checking in everyone kept you in the loop of next steps. Very competitive pricing!
Areas Of Satisfaction - Great salesman, installers were professional, pleasant and a pleasure to deal with.
Areas Of Satisfaction - I was most satisfied with the customer service during the process.
I wasn't there. My son lives in this house. They took one of his tarps, but he said they would replace it.
Areas Of Satisfaction - They went above and beyond when it came to meeting our expectations, we received excellent and top quality work, and any issues we had, were immediately taken care of.....
They put in solar, roofing, and windows. They did a great job. I had a couple of issues with loosing shingles, but they are more than willing to correct them.
Areas Of Satisfaction - Front entrance to the house.
Everything was delivered on time and to my satisfaction.
Areas Of Satisfaction - The salesperson and the installation foreman met or exceeded my expectations. The salesperson was excellent and knowledgeable. The foreman personally came out and checked on the site. He walked through the installation process with me prior to the installation because of the scheduling delays.
American Design and Build was a pleasure to deal with and we would highly recommend them for any of your home improvement projects
Areas Of Satisfaction - Everyone was courteous and knowledgeable. All the work has been perfect. I will continue to use American Design and Build for any projects that I need to have done!
Areas Of Satisfaction - They exceeded my expectations in all areas.
Additional Comments - Construction crew was fabulous. Enjoyed having them in my home.
Areas Of Satisfaction - I thought that Brad, the initial sales guy and the only face I saw other than the installers, did a really good job. And anything I did not understand, he would get me to the right person who would call me back. He did a nice job managing the project.
Areas Of Satisfaction - I was most satisfied with the installation. It was quick, but well done, and I didn't have to follow up with anyone about anything. It was done right the first time.
THE Shingles Are Very Nice .But The Roofer was Not Organized or Site Clean left mess The Gutter Worker was Very Organized and Professional.
This is up to you. I can't in good conscience give a good review, because the man in charge of the crew was completely drunk after lunch. I would recommend that you don't publish my rating, because it will harm your reputation.
Recommend based on workmanship and attention to detail.
I would absolutely recommend American Design and Build without hesitation to family and friends. Great company to do business with and I love my new windows.
ADB does great wprk but you need to be able to afford top line work and products.
Recognized Excellence - I would like to recognize Sal for his exceptional service. He has been good afterwards, in getting things taken care of.
Areas Of Satisfaction - I was most satisfied that they completed the roof, and they did what they said they would do.
The gentlemen who showed up to replace the roof were professional, coordinated, and worked in motion as a team. Everything I asked for, they did to completion, without complication. There were a few roofing panels that to me looked like they had mold. They changed them with no argument, and without hassle. When you watch them work, they're well organized, with no loss of time. They arrived around 8:30am, and by 5pm, on a fairly large home they had all work completed, and cleaned up. They used a magnet to pick up all the nails. They left the home, and yard in a clean condition. I would hire them again to do another roof for me without trouble. Hopefully, that won't be the case though! They did an exceptional job.
Good Job.
Areas Of Satisfaction - They were very efficient. They were done in a new york minute.
Areas For Improvement - There were no areas where American Design and Build fell short of my expectations. They did a good job.
They were very professional!
I do not know if I will recommend American Design and Build or not.
We are totally pleased with the professionalism of the team and quality of the finished major project !! The project was extensive and little bit costly, but the end result was worth every penny. We could not be any happier and will definitely recommend ADB. Perfect job, well done!!!!
The American Design and Build crew was on time and sufficient people doing the job. They got done in less than a day.
They did a good job and were on time.
Workmanship, dependable. Quality personnel
Install team worked efficently with minimal impact to my home and kept the worksite clean. Very pleased with our new windows.
Quality Of Materials - So far, the roof seems to working great, and it looks good. Overall, I am happy with the way it turned out.
They do a fantastic with scheduling and everything was great from start to end.
The roof is so beautiful.
They are very professional. They take your satisfaction very strongly.
They did an excellent job.