Explained the process well. Showed up on time and completed the project as promised. Answered all questions as needed.
No
Never again will I allow anyone I know to do business with a company so shady
They were excellent to work with because Joey Philips walked us through the entire process from beginning to end and follow through on the quality and satisfaction afterwards.
There is no communication about when things happen just about payments
Lack of communication
Maybe it is not their fault that they hire workers who don't know what they're doing. Maybe it is not their fault that their accountant doesn't know how to add up cost properly. Maybe it's not their fault that they're collecting department sends me threatening letters to put a liens on my home because my insurance company is late paying them. Maybe it is their fault and they are just a unorganized company that puts on the best show to get you to sign a contract and then everything else is subpar.
It was great. We had one issue, but they took care of it right away.
I am not likely to recommend them. If they were timely and responsive, and if communication was better, and if problems were addressed as they arose that would be better and that is what they should do. Quite frankly, if I were a man, they would have responded to me some time ago. They shouldn't underestimate me.
We had a great experience getting a new roof from this company! They were professional, did a great job with installation (including cleaning up all the nails), and really helped with a difficult insurance situation before the roof was approved. Based on our experience I'd recommend this company.
American Dream is a very honest and very efficient and carin there commitment to communicate and do a quality job for their customers! We have used them twice and are totally happy with American Dream. Thank you.
Overall I was very pleased with the quality of roofing materials and the workmanship. The project was completed in a timely manner and everything was cleaned up before they left.
The wrong shingles arrived but when I mentioned the problem they were changed out the next day. Felt good knowing that any problems I had would be solved quickly and efficiently.
New roof looks very good, I’m happy with it.
They did a great job and I would definitely recommend them to my neighbors and friends.
Our sales rep quit before job was complete. Then it failed inspection and had to be repaired. Then there were hundreds of nails left in our front and back yards. Then the rep was rude when we were recently contacted. I would never wish this for my worst enemy! Customer no_service prevails here. They are a very fractured company. We were misled to think their payment had been completed.
The work was done well. The quality was fine, but there was a lot of lacking with the communication.
I would probably recommend them to a friend.
The product is great, however, I will never do business with nor recommend the company that installed it.
American Dream Home Improvement meet our needs, and are very professional, knowledgeable and responsive.
They did a great job. The crew did an excellent job, but they didn't speak English. It would have been better if at least one person spoke English.
They were professional, nice, and neat people.
I would recommend a different roofing company than the one that was used.
When scheduled they did an excellent job
American Dream Home Improvement did a good job. They were very professional.
They had poor communication, everything else was pretty decent. I couldn't get them to settle on a time that the crew would be coming, they just showed up. They gave me a week timeframe that they would be here, and that isn't good enough.
See above comment.
It was a good experience. The salesman was very helpful in everything. They kept their promise. It was a nice experience.
The cleanup crew did an excellent job! The overall job was perfect. The salesman was very good att at what he did. He did an excellent job! It was very nice to talk to him versus a computer. He was very knowledgeable about what he did.
They did well.
I am happy with everything that American Dream Home Improvement did. When I called them they got right back to me.
They were above and beyond on some stuff I hadn't expected. It was a very clean job. They were in and out of there in no time. I found very little debris after the job.
I am very satisfied with American Dream Home Improvement.
They did everything that they said they would do and were very helpful and helped me file the claim. I was happy with their work and professionalism.
They have great quality materials with a great warranty. It was accomplished quickly.
I regret the color of the product. They left the work area messy and left supplies behind for almost a week. They cared more about the payment than customer satisfaction They left nails all over the driveway and didn't seem to care. They damaged the sliding during the roofing process. I would not recommend them.
Benito specifically was just a rock star. He was knowledgeable. He knew his stuff. He was relentless. He knew that the insurance company was doing us bogus. He fought tooth and nail to get taken care of what was appropriate for the damage from the hail storms. I highly recommend Benito.
I have been very pleased in my dealings with American Dream. I have dealt with them on three different occasions, and have referred them to several people for their work!
The product and the quality of the work itself appears to be good. The communication between install and final payment was not good. I had to fight to pay what I thought was fair, and eventually it took a google review to get a manager to call me back and write me a check for what I was owed. The work crew seemed to do good work, but I'm still finding nails in my driveway / backyard, and they left their dumpster trailer blocking my garage overnight with no communication.
They did very good work.
All went smoothly - new shingles look great - easy process.
The delivery was crazy.
Working with them was kind of seamless. The only part that I had an issue with, was the schedule. They showed up without notice. I didn't get to cover my car. My garage was left messy. It was a noisy. A notice beforehand would have been a lot more helpful.
I will never recommend them to anybody.
They did a very good job and it was quick once we got to spring and after the weather cleared up.
They did a good job and I like the way they work.
I was really impressed with the salesman for American Dream Home Improvement. He approached me to tell me about a hail storm in the area. I knew about it but I really appreciate him pointing out what happened.
The service was excellent. Everyone was quick with responding. Great customer service!
I love the color of my roofing and the quality of the work that has been done.
They are honest and fair.