American Home renewal has helped us with three window projects, including at our home and one of our apartment buildings. They've provided us with excellent service, communication about what we can expect, timelines and process, plus delivered beautiful windows that have improved our buildings. Wouldn't hesitate to recommend them!
The overall experience was excellent. Nick Carbonara was responsive to my questions and kept me informed. The two installers worked efficiently and cleaned up every day.
The sales process and pre-job inspection were easy. During the job, the on-site craftsmen were excellent. They showed where sub-standard work from a prior job was causing the water leaking issues and walked my wife and me through several remediation options with the associated costs. They were receptive to our inputs and ensured we got the outcome we wanted, even when what we wanted caused them additional effort. Their attention to detail was excellent. So far the results have been through last winter's hard rain and this summer's intense heat. Things still look and function perfectly. We couldn't be happier.
Siding installers just broke shrub branches that were in their way. If you had told me they would need X inches of clearance, I would have properly trimmed them back. One whole plant eventually needed to be replaced.
Some windows were scratched and needed to be replaced, and it took multiple visits to get unscratched windows.
Fair bid, reliable workers, excellent product, and great installation.
Crew was on time and delivered with quality despite a challenging project site
Very quick to respond, schedule and deliver quality work
Everyone was warm and helpful. The crews were incredibly efficient and careful. My neighbors admire the new beauty of my home, and I appreciate how weather-tight it is now!
The 2 guys were very knowledgeable and friendly if I had questions and always prompt
Great product, professional crew, easy to communicate and will answer all questions in a timely manner. Project timeliness clearly defined. Definitely can recommend without hesitation.
We appreciated your thorough, informative explanations, friendly, professional, expert installation. Installation was quick and well done. We are very happy with the new doors and windows. Everyone we worked with was great. We are delighted that we chose to go with American Home Renewal.
I found my initial experience with American Home Renewal to be commendable in its professional service. They have a very well-coordinated system of planning, executing, and completing a Project — leaving the customer with less stress and little to no anxiety in the process. Of special note, I must say punctuality struck me at the outset — all appointments for final measurements before a project starts were so punctual! That was already a good sign to me that I picked a good company to do business.
The end-product of my window and siding installers’ craftsmanship reflects the well-trained abilities of the experienced installation staff and, in my particular case, has even garnered notable positive reaction amongst my neighbors seeing the efficiency and quality of their work throughout the various stages each day. AHR’s standards of customer’s satisfaction are evidenced in their qualified and personable employees!
I was so thrilled with my first project with AHR, I am starting another project with them!
Marketing approach personal, very attentive rep'. Quality off work and worker effort (labor) efficient, responsible, and fast.
No, I would not recommend American Home Renewal to anyone.
The staff was very professional and courteous up until the job was finished and paid for.
Two weeks after completion I had a question about the windows having wind noise when they were closed.
I was told to deal with Milgard warranty department , I could understand if I had a problem 2 years later but this was 2 weeks later.
They don't stand by there work .
The job was done on schedule with no drama. Communication was excellent throughout the process, and the quality of work was excellent.
Extremely professional, transparent, and streamlined process. The AHR team is very easy to work with and I had complete peace of mind.
Strongly agree. Great sales experience, as much an adviser as a salesman. Both the window and siding teams were very talented, processional and went above and beyond to keep me informed on all options and decision points, workmanship was excellent
Overall I think their prices are high for the service we received. There was more organization that needed to be done on our end than i would have liked. They completely forgot about our contract
From start to finish, replacing our windows was done on time, at the agreed upon price point, and with courtesy and professionalism.
I would definitely recommend their services to anyone who wants to get the job done right, on time and on budget.
From our initial meeting with the estimator to the last window washing at the wrap up of the job, we were surprisingly impressed. Who would ever expect a “ Nordstrom-level” of service in a trade?
I have recommended my neighbor. I found American Home Renewal excellent, responsible, and responsive. American Home Renewal did a great job.
You can tell from onset you are dealing with a trustworthy company.
Fantastic service and communication. Clean, organized, timely, a really good experience
We had windows replaced and siding installed. Both projects were completed beyond our expectations and satisfaction. The salesman was pleasant, not pushy, and offered ways that we could save money. The hand-off from the salesman to the project manager was seamless, and they kept us apprised of any changes due to local building codes, material availability, etc and kept touch with regular, but not over the top, emails. When we had questions they quickly returned out voicemails. We did have a glitch when the siding was installed due to miscommunication with the crew, but the project manager did more than we expected to rectify it, and the final job was perfect in the end and completed within the expected time range.
A neighbor recommended AHR to me. I have been pleased with the communication, followup and contact with people involved. The job was done in a timely manner. I was very pleased with all parts of the process and the finished product.