The sales process and pre-job inspection were easy. During the job, the on-site craftsmen were excellent. They showed where sub-standard work from a prior job was causing the water leaking issues and walked my wife and me through several remediation options with the associated costs. They were receptive to our inputs and ensured we got the outcome we wanted, even when what we wanted caused them additional effort. Their attention to detail was excellent. So far the results have been through last winter's hard rain and this summer's intense heat. Things still look and function perfectly. We couldn't be happier.
Siding installers just broke shrub branches that were in their way. If you had told me they would need X inches of clearance, I would have properly trimmed them back. One whole plant eventually needed to be replaced.
Some windows were scratched and needed to be replaced, and it took multiple visits to get unscratched windows.
Fair bid, reliable workers, excellent product, and great installation.
Crew was on time and delivered with quality despite a challenging project site
Very quick to respond, schedule and deliver quality work
Everyone was warm and helpful. The crews were incredibly efficient and careful. My neighbors admire the new beauty of my home, and I appreciate how weather-tight it is now!
The 2 guys were very knowledgeable and friendly if I had questions and always prompt
Great product, professional crew, easy to communicate and will answer all questions in a timely manner. Project timeliness clearly defined. Definitely can recommend without hesitation.
We appreciated your thorough, informative explanations, friendly, professional, expert installation. Installation was quick and well done. We are very happy with the new doors and windows. Everyone we worked with was great. We are delighted that we chose to go with American Home Renewal.
I found my initial experience with American Home Renewal to be commendable in its professional service. They have a very well-coordinated system of planning, executing, and completing a Project — leaving the customer with less stress and little to no anxiety in the process. Of special note, I must say punctuality struck me at the outset — all appointments for final measurements before a project starts were so punctual! That was already a good sign to me that I picked a good company to do business.
The end-product of my window and siding installers’ craftsmanship reflects the well-trained abilities of the experienced installation staff and, in my particular case, has even garnered notable positive reaction amongst my neighbors seeing the efficiency and quality of their work throughout the various stages each day. AHR’s standards of customer’s satisfaction are evidenced in their qualified and personable employees!
I was so thrilled with my first project with AHR, I am starting another project with them!
Marketing approach personal, very attentive rep'. Quality off work and worker effort (labor) efficient, responsible, and fast.
No, I would not recommend American Home Renewal to anyone.
The staff was very professional and courteous up until the job was finished and paid for.
Two weeks after completion I had a question about the windows having wind noise when they were closed.
I was told to deal with Milgard warranty department , I could understand if I had a problem 2 years later but this was 2 weeks later.
They don't stand by there work .
The job was done on schedule with no drama. Communication was excellent throughout the process, and the quality of work was excellent.
Extremely professional, transparent, and streamlined process. The AHR team is very easy to work with and I had complete peace of mind.
Strongly agree. Great sales experience, as much an adviser as a salesman. Both the window and siding teams were very talented, processional and went above and beyond to keep me informed on all options and decision points, workmanship was excellent
Overall I think their prices are high for the service we received. There was more organization that needed to be done on our end than i would have liked. They completely forgot about our contract
From start to finish, replacing our windows was done on time, at the agreed upon price point, and with courtesy and professionalism.
I would definitely recommend their services to anyone who wants to get the job done right, on time and on budget.
From our initial meeting with the estimator to the last window washing at the wrap up of the job, we were surprisingly impressed. Who would ever expect a “ Nordstrom-level” of service in a trade?
I have recommended my neighbor. I found American Home Renewal excellent, responsible, and responsive. American Home Renewal did a great job.
You can tell from onset you are dealing with a trustworthy company.
Fantastic service and communication. Clean, organized, timely, a really good experience
We had windows replaced and siding installed. Both projects were completed beyond our expectations and satisfaction. The salesman was pleasant, not pushy, and offered ways that we could save money. The hand-off from the salesman to the project manager was seamless, and they kept us apprised of any changes due to local building codes, material availability, etc and kept touch with regular, but not over the top, emails. When we had questions they quickly returned out voicemails. We did have a glitch when the siding was installed due to miscommunication with the crew, but the project manager did more than we expected to rectify it, and the final job was perfect in the end and completed within the expected time range.
A neighbor recommended AHR to me. I have been pleased with the communication, followup and contact with people involved. The job was done in a timely manner. I was very pleased with all parts of the process and the finished product.
The sales associate, Kevin, I worked with was very patient with all my questions. He also expressed recommendations so I can stay within budget. He’s very knowledgeable about the products and the whole process, which I truly appreciate. The overall job was very thorough. The windows/doors and siding workers all work under American Renewal and are not an outside vendor which I really liked. This to me ensured accountability and when an issue came up, it was quickly resolved. My home turned out beautifully and brings me peace and joy when I come home from a hectic work day. I’ve also noticed some of my neighbors updating their home fronts to make it look more current or modern and less 1970’s. Thank you again American Renewal for such an amazing job!!
It took months (almost 10) between initial meeting and actual install. I'm aware that supply chain has hit the industry hard, but there was no frequent communication from AHR on updates, when I reached out few months later, I was informed that we had a different project manager.
We were lucky to see this product on a neighbor's house and hear about their experience with American Home Renewal before we had work done. They provide the type of customer service long ago lost by many services. They well deserve the excellent reviews from former customers!
i was happy with the siding project. but then i had a project to replace a window already lined up but it was cancelled by the company. and now i need to start from scratch which takes a lot of time...
American Home Renewal was great across the board. Pricing, communication, quality. Handled a few issues with grace and alacrity!
Excellent siding work - on time, on budget, quality work.
Overall, they did a very good job replacing my siding and 9 windows.
The staff at American Home Renewal are very accommodating and they work very hard to meet our job needs. They are trust worthy and very friendly.
Working with American Home Renewal was a great experience. The were friendly, responsive to my questions and in great communication through the project. The actual guys that were at my house working were great as well, very nice, respectful and did a great job. You can tell that they take pride in their work and want your finished project to be perfect.
On time. Efficient. Quiet.
Already sent this company as a recommendation to a few neighbors and a friend
The work was well done in a reasonable amount of time.
Easy to work with. No hassles. Professional and upfront with the project's details
The whole experience was great. Everyone we worked with was professional, polite, and punctual.
From the proposal process to the completion and finish work American Home Renewal exceeded expectations. We’re very pleased with our new doors and windows and the quality of both the doors and the installation are exceptional.
We have been happy with every aspect of our experience with AHR.
The staff is people friendly and responsive.
Great workmanship and quality product
At end of job, having problems to communicate with foreman.
highly professional and expert from planning to completion
Very professional.
The end result was OK. Team was professional and the end result was satisfactory, but some of the windows are too small for the openings. Also during the sales visit it was promised to me that you would add flashing to windows. Once I complained to the foreman (I complained before the trims were added back) the company added a drip edge flashing (just on top of the trim) instead of a proper window flashing that also goes inside the wall.
On time, updates at the end of everyday and was able to stay on schedule.
Solid product, professional salespeople and installers
We got several bids before contracting with American Home Renewal. We felt that the quoted price was very competitive, and the product offered was good. I will happily recommend American Home Renewal to others.
American Home Renewal not only completed all work as agreed, but the work was superior. I recommended AMR to my neighbor; she has ordered from AMR also!
The entire process felt professional, starting from the estimator who quoted me a price, to the person taking the measurements, and ultimately to the two gentlemen who installed the windows. I felt that each person was transparent & honest.