I don't know if it's because the water damage to my home is not that much and it is a smaller job that I am not getting as timely repairs or communication as I would expect.
Project management was not organized and they attempted to charge me for work that was not actually done.
I would not recommend ATI Restoration Sacramento to a friend only because when I had utilized them on an emergency basis, they put out their equipment. The contact I had was fired, and the equipment was left on the property for a long period of time, and I was billed a large amount for it. No one reached out to me about it, and three weeks later, ATI Restoration Sacramento came and picked up the equipment.
They took care of everything in their power to satisfy me!
I would highly recommend ATI; working with everyone from their company provided a hassle-free and professional outcome. Thank you for a job well done -
some aspects were fine. the repair to the roof was good. the promptness to get someone out here to get blowers going to prevent mold was good as well. I am disappointed about the ceiling work on the interior. After the work is completed, I would have thought a project manager would come out to inspect things, but that never happened. Seemed like the inside guys were there to do the job as fast as possible to maximize the profit. They were very nice though!
I was very pleased with the professionalism that the worker displayed and the strength of the repairing.
The staff has been helpful and very pleasant to work with.
Had a very bad experience with communication with office
They did a great job.
Very professional
The work performed was excellent - we’re very happy with the results!
It was an easy process so easy. They did everything better then any contractor I have had
Boston with ATI is just great to work with. He communicates, gets people on site quickly and gets the job done right.
ATI was very professional, polite, and did a great job.
My experience with ATi was very positive. They provided excellent service and the communication was great. I highly recommend ATI for mitigation and restoration.
I would recommend ATI
Was so impressed with their timeliness and workmanship!!!
Not even if you paid me!
The communication was excellent and I felt really comfortable with each step of the process.
Dealing with an unpleasant experience such as replacing a bay window is very stressful..
Everyone I dealt with from beginning to end..made me feel comfortable and at ease...from explaining things and answering any questions I had.
The workers were extremely thorough and professional with the finished job.
I was very pleased and impressed by all those involved and how they completed the job by the end of the day.
Thank you again for all your help in the matter.
Very friendly group who came out. Work was done quickly with much care. Results were great.
Most knowledgeable about ICRA requirements and build enclosures for a reasonable price. One is barely aware that there is construction going on inside these enclosures, no footprints or dust. Good communication. Quality workmanship.
Impossible to say as no repairs have yet been done and there seems little chance any will be done anytime soon
Probably would not recommend for reconstruction. The remediation team was great, the construction team was ok.
Bad communication, average quality of work, length of project was longer than expected, cost of certain parts of the project were more than expected.