7 months to do the repair. Terrible communication. Still waiting to complete the process and get my deductible back.
My construction team were criminals. They ruined items, and things are missing. They were the worst EVER. And my ATI project manager disappeared on me. Left the company in the middle of the project. I have built a home from the bottom up and have done a lot of other construction. Farbex was DISGUSTING. I don't even have time to type it all up. They ended up costing me more than $15K extra by screwing up with the oven and microwave. I couldn't hate them more.
Professional yet warm and caring in a stressful situation. Their Confidence was reassuring that the job would be done to my satisfaction. Went above and beyond my expectations!
Our house, furniture, and clothes were ruined!
They handled the issue right away
Eight months!!! I am homeless, I would have never used this company if they had been truthful with the time frame for the rebuild.
25 Yrs experience with Scott LeVigne of MidPoint !! Hopefully ATI can continue to meet the same previously set expectations of past performance by Scott L of MidPoint !! Time will tell ?!?!?
I really liked their quick response
Slow in responding to work orders and providing quotes.
Will not recommend this company for any work. Lack of responses to any problems, hired contractor tried to leave the project after multiple months of not having the work completed with around 6 people coming to look at the project. Crews broke our drier then only replaced the top the drier with no sense of possible replacing the entire drier. Then when crews came to fix the drier they were watching YouTube video on how to fix the damaged piece. Then wires were left exposed on the drier. Lack of personal engagement due to project being small. People who did come were only at the house for 5-10 mins then left with minimal conversation or review of the work supposed to be done. Company would call my wife and I multiple times after multiple conversations advising the money was supposed to be coming from insurance (this went on for months.) Overall horrendous experience.
Reliable, in time and pleasant to work with
Communication, detailed plans and fast service
Was very disappointed with the way my house done
I am a valuable customer for ATI, very easily to communicate and very friendly
I appreciated the caretaking attitude that everyone from ATI connected with our project exhibited throughout the process. A loss is a hardship, and these folks clearly compassionately recognized what we were going through as they helped us through the restoration. They were responsive to all of our questions and concerns.
I was very pleased that ATI Restoration was able to come out quickly and in a timely manner in the emergency situation.
This service was very quick and easy
Great communication and response in getting the work done
Quick response to emergent issues, quality, professionalism, experienced.
Fast and efficient work!
The crew was amazing. They worked until finished. Hard working crew. Cleaned everything up as well.
Always timely. Notified me of them being on their way. Came out after shortly leaving to fix a faulty dehumidifier
House is very clean!
Very Professional. Did a great job. Allen Brush and Jay Coyle were excellent to work with. I have alreafy recommended them.
The roof repair was done professionally and I am very satisfied with my experience with your company and employees