Took way to long , subcontractors they hired were hacks.

ATI was prompt, professional and provided excellent water mitigation services.

Best of the best!

Jim Woggon was great to work with.

This was a restoration project due to construction negligence in our neighborhood. ATI were horrible at communicating and horrible with the budget and extremely disrespectful of our time.

No I would not My experience is not something I would want others to go through. I recommend that project managers are required to communicate with homeowners and provide updates. There should be checks and balnace in place to get feedback. It would have been nice if upper management would have contacted me during this long process to get my input. The project may have finished sooner if they had.

Excellent from start to finish

Justin is very communicative and always on top of what is going on.

Dishonest company. File more charges with insurance than they actually do the work on.

Absolutely! At the end of the day, we felt like we all were on the same page with ATI as we conquered this significant project. We will use ATI for future home projects and have recommended them to all our neighbors and friends.

Very professional.

The team did an amazing job of tearing out all of the damage caused by a waterheater leak. Cleaned up all debris from their work and hauled it away. I couldn't ask for a better outcome. But, couldn't get a call back on doing the repair work. I was hoping to have the same meticulous job by them in putting things back together, but several calls I made received no response. If they don't do the repair work, that should be information given when the mitigation is done.

Project managers were all good. All construction and painting staff were very good and left home very clean

The staff immediately placed fans, and that started an orderly process of cleanup and restoration.

Quick response, respectful employees, great repairs and painting

On time, friendly people, treated my home with respect!

Professional team and from what my spouse stated we would recommend ATI to family and friends

Knowledgeable team about what to, always on time.

I recently had some mold remediation done Then ATI Restoration Fort Lauderdale came in and Eduardo's team restored the place to like new. I was very pleased with their work. Their employees were professional and courteous, and they did an excellent job.

Cleaning was finished, reconstruction and painting remains unfinished weeks later with no communication.

Terrible experience with their team - communication, work stadards, claims processing and more have left us with very long-term concerns and lots of current state issues.

From start to finish, there was great communication, on time work done and complete clean up.

Very helpful, friendly personnel. My project manager was available to me at all times, answered questions, and offered great suggestions on ways to complete the work efficiently and with style. The project finished ahead of time. All the workers were friendly, knowledgeable and hardworking. I will look to ATI for my next project.

The service provided by Mike Coffee, the project manager, was great. There was also the overall director, John Clabeaux, who was not. Mike was amazing from the beginning to the end. He was easily accessible, responsive for phone calls, and provided me with the next steps. I would be giving my experience 10 stars if it were not for the end of the project. My assumption was that ATI Restoration Phoenix would come and clean the floors because they removed the drywall from the ceiling in two rooms. They left a lot of dust and put paper down for painting, but when they pulled it up, they left sticky residue. Mike said he would let John know. My blinds were damaged and could have possibly been cleaned, but I am not a professional in that field, so I do not know. When John called me, he stated that was my problem and that ATI Restoration Phoenix would not cover the cleaning. He stated he was not making as much as he should and insurance was not going to pay him as much as he put. I explained that there was an approval process for the work and that any additional costs could be added on. He agreed, but stated I needed to reach out to insurance to have them pay someone to clean the floors and the mess. I told him insurance would tell me they paid ATI Restoration Phoenix for that, and that was the end of the call with John. Everything else other than that was good. Everyone who came into my house did good work.

All the men were both capable and motivated to give me their very best. Great experience so far.

They did a great job. They were very professional, thorough, and I am happy with the quality.

We did a property wide moisture mapping project that was completed sporadically and findings were not provided in a complete and professional manner.

ATI hit the ground running taking care to get our home clear of the debris, cleaning what was not damaged, storing what could be saved, clearing the smoke from our home, amazing work!

Techs were efficient , professional, and patient with me (an admittedly difficult person)

An inspector from ATI arrived on time, briefed me about what he would inspect and photograph. It was a through inspection.

We were very pleased with the repairs that were completed. We were kept well informed by our Project Manager, Dave.

I am not sure. Two months later, the job has not finished.yet.

Prompt response and pleased with job performed.

The project is not complete. It hasn’t been started other than emergency hanging of Visqueen where the siding blew off. Please expedite the project with Brian

ATI team was great to work with. They were all very pleasant, accommodating and professional. Would work with them again in a heartbeat.

Too many personnel changes, and too many changes to scope of work necessitated by opacity of budget for largest item (cabinets).

The team was efficient and thorough. I was pleased to have them get our house set for repair approvals by USAA.

Project Manager rude, disorganized, unprofessional, nonresponsive to inquires, sometimes threatening and made a lot of errors. Charges are not transparent and justified

Quick response to questions. Quick response to my water problem in my back room

They addressed all of our concerns, did the job they said they would, showed up on time and were very professional

Property was damaged by the flooring crew the contracted out and now I’m being ghosted on something that would cost (dollar and time wise( them very little to make right. But they would rather just straight up ignore my calls, texts and emails than even pretend they care about making it right.

They mishandled a great deal of my property, so I would not recommend them.

The cleanup phase went excellent. Cesar and his mitigation team were so great, efficient, communicative, thorough, and considerate. The reconstruction phase was subpar by comparison. Our contractor and project manager were not communicative nor thorough.

Great work and quality service

Robert did an excellent job repairing the water damage at my home.

Prompt, professional and so far my house has no water leaking.

They did not clear out

ATI Restoration Cleveland definetly understood what needed to be done and engaged themselves accordingly.

They had to come back to redo some of the work to my satisfaction

ATI provided top quality service. Charles Mullen, the Project Director was always punctual in answering any question I had. Their crew did a great job and delivered a great final product.