Everyone was really helpful and answered all my questions. They were very timely and I felt like that their goal was to make me happy with the end product.

America's Home Place is a great team to work with, from the sales department to design to the very end. Chris Kane is the best and most wonderful. Ryan Pless in sales worked with us, took his time, and did an awesome job. He was great. The whole thing was great.

They made the process as easy as it could be and they helped us recover after an initial bad experience with a bad company.

Given the overall cost and customization options of an AHP home versus other types of homes and providers, America's Home Place is the best value available in my opinion!

We are very pleased with our new home!

The whole process from start to finish was smooth and no issues anywhere along the way.

Overall good experience. Good workmanship. Quick to address concerns and react to warranty claim.

We will continue to recommend AHP to anyone interested in building. In fact we already have some who has started the process in the Asheville area.

From the first time we walked in the doors of AHP- we knew we were in good hands!!!

The quality of the build was great. The planning of the building by the construction manager was horrible.

I turned in a warranty page, and they came to look around. It's been two weeks, and I haven't heard anything about fixing the things that were not done correctly.

I would recommend AHP to friends and neighbors new to our development. I think the overall value and build quality is very good. The time to complete the build was reasonable and our project stayed on schedule with minimal problems. We've lived in our house for almost a year now and we've had no problems other than an AC issue that was quickly resolved.

Honest and friendly company with staff that will bend over backwards to accommodate you. We couldn't have been more satisfied with our entire experience, and the home AHP built for us was fantastic. We had some minor issues after build completion and AHP also took care of them immediately under warranty and the resolutions exceeded our expectations. This was not our first custom home build, and AHP surprised me by exceeding what I thought was already a very high standard that I had experienced at another company.

We love the service that America's Home Place provided us. All of the subcontractors were very professional and provided quality service. Dewey, Diane and Daniel were excellent people to work with. We would like to give special thanks to Cody who also helped make our journey painless. We are happy to be a part of the America's Home Place Family!

I have referred many people to americas home place

Having never built a home before, I have no comparison to go by so take this as you will. We had a vision in mind for our home. We spent around a year meeting with builders trying to get what we wanted within the budget we had. When America's home Place released the Shilo floor plan, we circled back around to America's Home Place. This floor plan was fairly close to what we were looking for. With the help of America's Home Place, we were able to adjust the floor plan to meet 99% of our wishes. This will be our forever home so we wanted to get the 'bang for our buck' and we got it!
The building process is stressful. We lived on site while our home was being built. We monitored everything as it was going on. Picking up on the small things and reporting them before they became big things. We found things along the way that we wish we would've thought about in the planning phase and these changes cost money. Is the building process fool proof?! Nope, The team at America's Home Place strive to help the owner through the process. I think I've gone grey from the process but am happy with the end result. We've been in 4 months now and we get compliments about our home all them time. Happy to be in my forever home.

Never talked to any salesperson after we made our selection. No one ever told us Ryan had left until after our house was finished at our closing.

I have let all of my family and friends know how satisfied we are with our home and the building process.

From start to finish, America's Homeplace made us feel comfortable and a priority!

AHP made it very simple and easy to understand

This was the third house we have had built and it was the easiest! Everyone was a pleasure to work with. Krista was patient with me changing floor plans several times and all the changes we wanted for the one we chose. Loye helped us with the lot process and Ted was our project manager. We had an old house on the property and wells to close, so it took a lot of time to get those things completed. We would never have been able to do that on our own. They started the house the first week of February and finished it the first week of May. We are very pleased with the house and have already recommended them.

Very professional company. Customer service is the best. Homes are beautiful.

The company is very slow on addressing unsatisfactory performance of contractors.

AHP was very easy to work with. They have a proven process to select your home, customize it to work best for you, pick finishes and get it built. Worked with 3 other builders prior to AHP and was so relieved to finally find a good builder to work with.

We feel this is the easiest and most convenient way to build a house. This is the 2nd house we have had built by AHP. From the planning phase in the beginning at the office to moving to the site and through the building process, it was very easy and smooth. Dirt first moved the Thursday before Thanksgiving and the house was finished by the end of April. I would recommend taking extremely detailed notes during the planning/blueprint phase

We've had nothing but problems since the beginning of the process. From grading, to septic placement, to quality of lumber used for porches, to drywall installation and finishing and painting. Some issues have been addressed multiple times and are still unsatisfactory. AHP seems to use the lowest bidder regarding their contractors and it shows.
Our dream house is now a nightmare and I don't know what AHP can do to fix this. We are going to be forced to alter our dreams to accommodate the choices made by AHP and their contractors without our consent or input.

5 Stars

Overall a great experience!!

It was hard to start but when we started it was good. Somethings that weren't discussed during the meeting like flooring, no one said that we weren't going to get a shower door. So the shower only goes three inches above the water so it gets on the floor and nobody told us that we would have to replace the floor. We had a pretty good project manager though and we showed him things we needed fixed and he's working on them

I would definitely recommend America’s Home Place. They were great to work with. Everyone was professional, friendly, and genuinely cared about me getting my forever home.

Ryan, Brian, Joe, and Elizabeth where very helpful from the beginning to the end.

We are very satisfied with our decision to have Americas home place construct our new home. The out come was as we expected and are willing to refer others to go with Americas home place

From the moment we walked into the show room for our appointment. Jennie was on POINT!!! Her customer service and genuineness is TRULY UNMATCHED!! From that appointment we really didn't want to speak or meet with any other builders!!! My brother had the opportunity to speak with Jennie as well and his sentiments were the same. Unfortunately, for now the building process was a bit much for him and his wife and the commute for her to work would have been unbearable, but they know they will be back..

I can’t imagine a build process being easier

We had a wonderful experience building our first home! Have recommended AHP to friends!

Great experience with an awesome team at AHP. If we build again ourselves, we will be coming back!

They did a great job. I have recommended them to several others looking to building a new home.

The build part of this experience was great, the person who was our sales person was an absolute nightmare. He didn’t write down any notes, he told us we were getting name brand Equiptment like Trane air conditioning and we got a sub par ac unit.
I wanted specific things like a manifold system for the plumbing and he denied us.
The electrical is another issue, I wanted Square D
And they put in what they wanted which is sub par
Eaton.
Every thing is an up charge even if the Equiptment is cheaper, and I proved it!
The Roof was a complete disaster, took them three different times to get it right, wrong materials, wrong underlayment and then they tried to put OSB strand board down when I paid extra for CDX PLYWOOD.
I have been in the construction industry for 20+ years and I knew what we wanted.
Harry my project manager was great, he tried to defuse the issues the best he could but his hands were tied.

Great quality, great communication and exceptionally responsive.

Went completely off the rails with multiple project managers, and a general manager who didn’t know anything about building houses. Our first PM (Phillip) was great. Second one didn’t stick around long enough to make a difference and third (Greg) is an absolute nightmare.

Honestly, it felt like we were working with family. Everything was so easy and smooth.

Building my home with AHP was the best customer experience I have had in my lifetime! From the very first day I walked into the Fredericksburg, VA AHP office, the team went out of their way to teach me about the process, show me examples of their work, introduce me to other customers to talk about their experiences with AHP. That level of dedication and open communication continued through the design engineering, contract and construction phases of my home build. They kept me informed every step of the way, immediately notifying me when issues arose and providing me with multiple alternatives for resolution with hard data to back up each so that I could make an informed decision about how to proceed. They were courteous, professional, and fun to work with throughout the process and never once got frustrated with my “lists” of questions I had at every meeting. I would highly recommend AHP to anyone interested in building a home! Thanks to the entire Fredericksburg AHP team (Greg, Dale, Howard, Julia and Steve)! I am loving my new home!

Tanner & Terry were awesome!!! Great team!

I would highly recommend America's Home Place. Amanda was great as helping us make the changes and she has great ideas to help you get it right. She is also very good at helping pick your interior choices. The project manager was great at explaining the process from start to finish.

Mike at the Mount Juliet office is the worst. Everyone else is great. He held our out of pocket for lawncare, after closing, that took 3 months for him to anything. That is after I went up and demanded for something to start on the lawn or my lawyer was going to connect him.

I discovered AHP on the internet as a I was seeking plans for a home to be built on lakeside property. When I found a couple of plans with the great room on the back of the house (view of lake), I began to explore the website with pictures, video, comments by customers and liked what I saw. I found out there was an office with sample houses in Oxford, Alabama, about an hour away so I went to visit and again, liked what I saw. It was a couple of months later when my husband and I returned and began what turned out to be an easy and even fun (for me) experience. The salesperson, Kurt, was friendly, helpful, and sincere and he and Danny (?) who joined us later, made the process easy. I have spoken highly about our satisfaction with AHP to friends and anyone who asks.

It was a good experience. Everything went quickly with very few issues.

I had a great home building experience with Americas Homeplace. I would highly recommend them.

They were extremely professional, courteous, and always on time. They finished our project ahead of schedule with complete satisfaction.

I have recommended AHP to people who are thinking of building in our area. When making comparisons with other homeowners in the area, it was not uncommon to hear other builders end up over budget $$$. We were very happy to be within $500 of the original budget. We did not create any change orders during the build process.
There were several issues during our build that I would tell anyone building with AHP to be mindful of:
1) The fiber optic internet needs to have a conduit run from the box at the street right next to the electrical box up to the house. This was not done during the trenching for the electrical and cost us approx. 4k to complete after the fact. I'm sure the cost could have been mitigated if it had been run by AHP during the electrical run.
2) The data ports that were planned and Cat5 cable was run however no actual terminals were added to either end. AHP staff told us the internet service provider would add these. When I discussed it with BTC Fiber they said they would only do one. I ended up doing it myself and discovered a wire that had either been cut or damaged during the remainder of the build.
We have purchased spec homes in the past that have terminal ends on data cables.

Regarding the fiber conduit, this is the first time AHP has built in this community and possibly this is a regional issue. As for the data cable terminals, AHP had to send an electrician back out. We ended up running another data cable to an opposite wall because access was an issue to the original location. I think having the cables properly terminated and tested as part of the final walk through would have saved AHP money for the repair labor and made us happier and saved us the expense in tools and time to do it ourselves.

Both of these things may be regional building processes but being up front about them with the customer would be suggested in the future.