I think they were very efficient and did a good job. They were very professional and quick.
I was very satisfied!
I was very satisfied!
I am very satisified with the work!
All the employees and managers were accessible and responsive. Good company.
The young man took the time to explain what he would be fixing.
This is our 3rd job with Saint Raphael. They've been a great partner in roofing projects. In particular Tim Adams, who goes above and beyond to make sure the project is done in a quality manner, as quickly as possible. This project was not a big one but very complicated, involving other contractors in a time sensitive project. There were some snags but everyone from the district director, production manager and on site supervisors and roofers worked hard to get the job done.
Very patient and understanding in a difficult situation.
Excellent work. very professional.
I was surprised not to have been asked for a deposit. This gave me confidence that they were going to do the work right the first time.
We were very pleased with each of the employees we dealt with, from the planning stage, all the way through to the person who supervised the actual roof installation.
Our association was pleased with the final outcome.
Work was great. Cost, not so much.
They were great. They were always checking on me. When I contacted them, they responded to my concerns right away. They were good.
Highly recommend Saint Raphael Roofing. Great communication, fair price and delivered great work. They did everything they said they would do. Roof looks great ... couldn't ask for more.
Would have been a 10 if the job didn't take weeks to get on the job
Very easy to work with and to have all my questions answered quickly and sufficiently. Very professional and also friendly
They have dependable and quality workmanship.
They were excellent from the beginning to the end. Angel, the salesperson, and the installers were excellent. I am super happy with the job and the process.
Steve did a tremendous job
Easy to deal with, fair pricing and quality workmanship
When the weather strips were installed wrong, what can i say?
Initial contact was the day after the storm caused damage giving the feeling of a vulture. Ended up using them because it was convenient and they had good reviews. The process turned out good with great contact and follow up by the rep.
While I was initially impressed with Apple Roofing's efficiency—the crew completed the roof in just one day—there were some challenges throughout the process. We experienced both expected and unexpected damage, and although we were compensated, it was still an inconvenience to handle the repairs.
The biggest frustration, however, came from the communication and billing process. Our final invoice wasn't sent until we requested it (they said it was emailed, but it wasn't), and when it finally arrived, it was incorrect. Apple is fortunate that we are honest and caught the mistake, as it was an error in our favor. This made the entire process feel disorganized and unnecessarily stressful.
Additionally, communication felt skewed, as our primary contact seemed to prefer dealing with my husband over me, even though I manage the house and handle any repairs due to my flexible work schedule. Having to get more details through my husband added to the frustration. I hope Apple Roofing takes steps to improve their administrative processes and customer communication.
Their service was horrible.