Genuine customer service

We had a few leaks after the roof was installed. I called and had pictures. I still have not heard when they are returning to fix the stains in my ceilings. The did return to look at the roof on the outside and put in a few extra nails.

People you can depend on that are honest and trustworthy!

Give Tim Adams a raise. He's a good man.

The story on what the company would do to repair our siding kept changing. Started as three sides, then two, then finally one. Our contractor left after working with him for nearly a year. We liked him, but it was always felt like he was busy. The fact that Apple/accuserve was supposed to be the easy button in our situation is infuriating. Nothing about this process has been easy. I wish I had taken the steps to find a local contractor much earlier in the process. Apple/accuserve/Safeco trio was a joke and an absolute nightmare to deal with.

They worked with us and contacted our insurance carrier to come back and take a look at it. They saw more damage and got the insurance company to give us more. We appreciated that.

They did a good job.

They do not get back in touch with you a lot. They do not respond if you have questions.

Seth was amazing to work with. His level of knowledge and expertise was apparent. I appreciated how transparent and straightforward the communication process was. I will definitely recommend Apple roofing to my family and friends!

Roof did not meet inspection. Guy was not super friendly when I questioned him about it. They did come out and fix it, however.

The roof replacement process with Apple Roofing was very efficient and fast! We are very satisfied!

They were very professional and did a fantastic job on the roof. I love jow it turned out. Job was done in about 9 hours and everything was great.

Additional Comments

Additional Comments - Wonderful job on the roof. We appreciate everything that was done.

Apple Roofing- Florida was quick and efficient.

Stayed in touch and updated on the progress!

Steven was incredibly responsive, helpful, and professional. They did the project very quickly, and we had a tight deadline because we were closing on the house. They not only met but exceeded my expectations. I highly recommend Apple Roofing.

Angelica Contreras is best!

Michael was great to work with. He explained everything thoroughly and was easily available for follow up questions.

EVERYONE WAS VERY POLITE AND PROFESSIONAL

The two young men that worked on my home roof were friendly, knowledgeable and very professional.

Very professional and helpful! Takes time to explain everything! Takes lots of pictures so you can see for yourself.

This was not the same company I used in 2019 to replace my roof. Communication issues, delays and workmanship very questionable on most recent repair.

I think they were very efficient and did a good job. They were very professional and quick.

I was very satisfied!

I was very satisfied!

I am very satisified with the work!

All the employees and managers were accessible and responsive. Good company.

The young man took the time to explain what he would be fixing.

This is our 3rd job with Saint Raphael. They've been a great partner in roofing projects. In particular Tim Adams, who goes above and beyond to make sure the project is done in a quality manner, as quickly as possible. This project was not a big one but very complicated, involving other contractors in a time sensitive project. There were some snags but everyone from the district director, production manager and on site supervisors and roofers worked hard to get the job done.

Very patient and understanding in a difficult situation.

Excellent work. very professional.

I was surprised not to have been asked for a deposit. This gave me confidence that they were going to do the work right the first time.

We were very pleased with each of the employees we dealt with, from the planning stage, all the way through to the person who supervised the actual roof installation.

Our association was pleased with the final outcome.

Their customer service was outstanding, and the time they were able to get it done.

Work was great. Cost, not so much.

They got the roof done in a very timely and quick manner and were very friendly!

I thought that they did a great job. I really appreciated the help getting the subcontractors in line with the chimney sweep, gutters, and dealing with the insurance. Tim Wilkerson was extremely diligent in working with the insurance company.

They were great. They were always checking on me. When I contacted them, they responded to my concerns right away. They were good.

Highly recommend Saint Raphael Roofing. Great communication, fair price and delivered great work. They did everything they said they would do. Roof looks great ... couldn't ask for more.

Would have been a 10 if the job didn't take weeks to get on the job

Very easy to work with and to have all my questions answered quickly and sufficiently. Very professional and also friendly

They have dependable and quality workmanship.

They were excellent from the beginning to the end. Angel, the salesperson, and the installers were excellent. I am super happy with the job and the process.

Steve did a tremendous job

Easy to deal with, fair pricing and quality workmanship

They were really good to me. They came right out after my roof got blown away and got the limbs off and got it covered. I am really happy with them.

Responded quickly set a work schedule and finished when they said

When the weather strips were installed wrong, what can i say?

Josh Brown, from McCook, was great to work with, very organized, made a few extra repairs, and he made sure the work was done correctly.

Paul Krielich was extremely helpful every step of the way.