NA
Very professional team from the representative to the roofing team.
The installers of the roof did not speak English. It is difficult to get in touch with supervisors. We had a difficult time trying to communicate while the roof was being installed.
ARAC Roof it Forward was awesome, professional, and timely. They actually surprised us with how well they did. My sister-in-law referred us to ARAC, and we are very happy and satisfied with our new roof.
They were good. They were very professional, worked in a timely manner, and the quality was good. Not only that, but they were easy to work with.
I believe that ARAC Roof it Forward has exceptional customer service. I believe that they were informative, engaging, and flexible with scheduling our first meeting. The follow through was better than expected. The product met all of my needs and I think the overall experience was very customer-centric.
They were quick and clean.
This company, in my opinion, is above board, ethically and professionally, offering great skill and quality of product. My project manager, Adam, is an ethically moral individual who cares deeply about the satisfaction of the client but who is also deeply committed to ensuring the company is projected as a sound and ethically compliant company in the roofing industry. He was genuinely concerned with my satisfaction throughout all phases to include the final sweeping of the property of roofing nails to ensure my pups safety. Truly a consummate professional.
Great people who did everything they said they would do and did it to a higher standard than I expected. Mark was a great man didn’t pressure me to just replace the roof.
Very pleased
Would not recommend.
Would not recommend to neighbors due to the experience of not protecting our home and the damages that occurred.
I chose Roof It Forward because they didn't use high-pressure sales tactics. Also, I like that they give back to the community.
We love our new roof and the crew with Roof It Forward was outstanding!
Did not explain extra charged
We definitely recommend working with Jackson Gehman
From checking my roof , recommending solutions and working with me and Insurance, ordering materials, communications regd the material delivery schedule their crew work timings, what needs to be taken care in the house and final inspection with cleaning, ARAC roof it forward did an amazing job. I will strongly recommend them.
Fast to inspect, quote and replace my Gail damaged roof.
This is a great company that treats customers like they are friends or family. I highly recommend them.
ARAC was extremely disappointing, frustrating and unprofessional to deal with. My house had a tree fall on it in Aug and it took until the end of Oct to have the final work done. Weeks of no follow up, no shows, and unfinished work on my roof were mostly met with automated emails of my invoice. The man who was directly in charge of my home ignored messages and emails, his supervisor never responded to me at all. I had to reach out to the upper management team, who also failed to get work finished and lacked clear communication. I'm thankful its over and will never recommend any one to use this company.
I did recommend them to someone.
First, the Owens Corning materials are top notch and their guarantee is outstanding. The ARAC rep, who was an outstanding guy, was completely let down by ARAC's subcontractor and the short-staffed crew was beyond delinquent in keeping a safe, organized job site with an utter lack of regard for our property and landscaping. At the end of the day, the quality seemed very good but the process left a very bad taste.
I am very satisfied with the timeliness, quality of the work, and communication. They addressed any issues that arose.
The job was done right, on time, professionally, and the price was right.
Roof It Forward was very professional, handled the entire job in a timely manner!! I would recommend them to anyone needing a new roof, you will not be disappointed, THEY ARE THE GREATEST!!!