Overall the quality of construction from Arnett has been very good. However the focus on running the project to a budget and timeline has been lacking. I don’t necessarily think the project is dramatically off track but there is a significant unwillingness to commit to targets around cost or timing. The answer is always ‘it depends’ or ‘we will get back to you’. The Arnett team needs to understand that their customers have busy lives and need to line up funding for large custom homes so leaving these questions open ended is frustrating and takes away from the overall customer experience.