Very professional all around
Of course- I love when I see your signs on properties
They do a good job, but it is partly open, and I called them to come back. The man is everywhere, and when I called them, they didn't come, so I am not really satisfied.
Arocon was super easy to deal with from the office staff to the roofing crew. The workmanship appears to be great and they cleaned everything up so well you couldn’t even tell they were here.
Great experience
Brock did an excellent job suggesting a plan for remediation and was very flexible about coming by the house whenever we had questions.
4 months in and all is good. Get back to me in 15 years to see true quality.
Great quality work. Quick easy and very helpful and responsive through the entire process. Made dealing with insurance very easy.
They are a full service team, working from start to finish to make sure the job was done right. They also did an amazing job keeping me informed at every step of the process, and worked closely with my insurance carrier. And I can say that without reservation about every member of the team on our project
Best ever
Very professional experience resulting in a beautiful new roof.
I have been using Seldom for a few years for roof tune ups. I got an estimate for a new roof that was lower than I expected The workmanship, attention to detail,and professionalism is why have recommended them to other's.
I selected Arocon based on the experience of two neighbors. The general quality of the roofing seems to be quite good, and the interactions were courteous and professional with the estimator, the roofing crew and supervisors, the office staff, and the small 2-man crew that did the additional work required on the garage roof. However, disattention to detail resulted in the need for additional effort both on my part and the company's. These included:
1. Setting up the compressor in the driveway with the hot exhaust very close to some evergreen ground cover - although I spotted this problem during the installation and the crew immediately relocated the machine, the exhaust damaged the shrubbery.
2. The clean-up after the installation was not complete - there was still shingle debris which I had to clean up. No big deal, but there were also numerous roofing nails left around the house and in the yard. One of these nails punctured the tire of my riding lawnmower. I had to remove the tire and take it to a speciality shop on Liberty Road to get an inner tube put in. The company reimbursed me for the tire expense - not significant, but the time and effort invested in having to remove the tire, take it to get repaired and then remount would have been saved if more care was taken in the clean up.
3. While the general quality of the workmanship seems good, the juncture where the shingling connected to the aluminum siding along both front and back slopes of the garage was unsightly and the siding actually bent and out of kilter in several places. I didn't really notice it until right before Christmas because I was traveling most of November and December, but did see it when I was putting up Christmas decorations. I corresponded with the Arocon office about the problem and a 2-person crew was sent out to rectify the problem. Like with the clean-up and the compressor placement, a bit more care and awareness would have saved both the client and the company time and effort.
Very happy with the work and the roof.
The estimator, Jason, did a great job. The work crew got the job done in less than a day which was faster than I expected. Also they were very considerate. The shingles were delivered while I was walking the dog and they called me to make sure it was ok to block the garage. I anticipated that and was fine with it but I really appreciated the checkup.
Arocon was great to work with for my new roof! They provided quick responses to any questions, and I appreciated their upfront and honest estimates. Compared to other companies, they provided a complete estimate of what they think the job would cost, vs others companies who gave a "cookie cutter" estimate, that didn't include realistic quantities of matieral.
Great service, great company, and quality work.
Mickey was exceptional, proactive, and provided a great customer experience that Arocon Roofing and Construction should be proud of.
They were very professional and communicated every detail of the project along the way. We are very satisfied with our new roof and gutter sytstem.
Arocon was one of the best experiences I've had with a contractor. Throughout the process their communication was excellent and the team worked efficiently and the job was finished very quickly.
I have already recommended them. The neighbor next door needs a roof too.
Mikey is very knowledgeable. He explains all the details very well.
Arocon was great. Their rep was very responsive with their bid and he was onsite during the installation job. It's amazing how fast the actual installation goes. Excellent work.
Every single one of these there were issues with from me almost canceling the entire job the first day. Every single one of my concerns were ignored and if I didn't babysit the entire time, the whole project would have gone wrong from wrong underlayment showing up to lack of concern for stated issues like my white fence, my stone dog, not taking photos of roof leak area, gutter guards bent and still being ignored, lied to about shingle cost, rake stolen, and being belittled on the phone when bringing up issues. I actually cannot believe you are still in business as your only concern is doing the job as fast as possible to make as much money as you can and move on to the next job. Money is your only concern, not the customer. I still don't know if my roof is leaking and I was just told patch up the drywall and sell it - its under warranty. As if people mean nothing. Very disappointed and the only consolation I have is that I have been to church and found out that what goes around comes around. Karma. Vengeance is mine saith the Lord; I will repay. So hopefully the good Lord sees how I have been treated by Arocon and maybe it won't be in business much longer.
This is the second home I have used Arocon and that tells everyone that I trust them.
Arocon Roofing and Construction is a non-professional.
I was extremely pleased with them. They were wonderful to work with.
I'm very happy with Arocon. The materials, communication, quality of work, and overall value are excellent. I was very nervous about selecting a contractor to replace my roof, but I know I made the right choice with Arocon.
I'm very happy with the service and workmanship Arocon provided when replacing my roof. Communication was excellent throughout the replacement, from the no pressure sales person, the office staff and roofing crew and supervisor. The roof looks fantastic and I love the long warranty. I'm extremely happy with the service I received for the cost.
From what I was told by my wife, they did a good job.
I got a professional installation of a new roof. I was the talk of the neighborhood with the speed, quality and good looks of professional installation. This is second time I have used Arocon and very well pleased.
The staff at Arocon Roofing was professional , knowledgeable and very patient during the entire process.
The foreman did a good job. He explained what was going on and made sure the job was done before he left. The crew was good, too.
The only way to go when you need a new roof or just an honest humble opinion on the state of your current one! Great job!
They are very good and responsive.
This is twice that we have used them, on two different homes, and I would use them a third time.
I was very pleased and satisfied with the results.
It was a great experience! They have actually done two roofs for me and they were both very professionally done!
Arocon Roofing did a wonderful job! They adhered to the schedule, provided a great roof, and did a thorough clean-up. I highly recommend Arocon.
Professional, on time, answered all questions, did an amazing job. Great people to work with. Have and will continue to recommend to my friends .
My salesman worked directly with my insurance company to deal with the wind damage my old roof sustained. The crew was all work and absolutely no play.
I was very pleased with the customer service of the salesman I worked with. He was very responsive and helpful for my decision to go with the Arocon and the O-C product. I was less impressed with the responsiveness of the office staff and particularly disappointed with how much I had to follow up to get my warranty (4 months after job completion).
The work was unprofessional and has to be fixed. They left a bunch of debris and nails around the site.
They did a great job! They were on time and came out as soon as I had a question.
Arocon installed a new roof for us after some severe wind damage. Overall, I was totally impressed with Arocon’s professionalism, expertise, and high quality of work.
I strongly recommend Arocon
From start to finish, Arocon Roofing exceeded our expectations and we are very happy with the outcome! The project was efficiently managed and I would, and will, recommend Arocon to anyone replacing their roof as we received top notch service at a very fair price.
It was a very smooth and straight forward process. They educated us and we were made aware of what to expect. They stuck to the timeline and overall it was a wonderful experience.
I would recommend them.
It's just high quality, reasonably priced work.
When the crew arrived, we were not given guidance of what would happen. We did not know if we needed to stay home so it was a little confusing. Communication could have been better. The job was great!