I highly recommend them for their good quality and professionalism.
The Ashton Woods Homes agent, Jacqueline, was excellent and did a really good job.
There are many low-quality items for a brand new home. Including things like the windows. The common areas are completely destroyed. It does not look alike a brand new community. I would not recommend Ashton Woods Homes to anyone.
My experience was very good. I have been living here for one year and three months. I bought my home in 2023.
Customer service representatives were terrible.
Incredibly beautiful homes and company to work with.
The buying process was smooth, straightforward, and very transparent. Our sales representative did a great job in conveying the value of the property, and we were satisfied with that part of the process.
We had an excellent experience all the way through the buying process. Our Sales Team was amazing (Jacqueline Fraser & Kim). They were always there when we needed them. Mike is still the best in the business. He always took care of our concerns during the building process and was very supportive and patient as we closed and ironed out the new home wrinkles. Jared Schieve has been great during the warranty period. We haven't had many problems, but everything that we brought up was taken care of quickly and without hesitation.
Great experience! Well built home, quick process, great communication!
We've been very satisfied with both the quality of our home and the customer service received from the developer.
Jacqueline and Kyle were great.
I really like the quality of the materials they used. I notice other homes in the area, and I can tell which ones are Ashton Woods Homes.
I have doubts about the quality of the build of my home.
Robert Fraga is a key employee and one of the main reasons this is the third home I have built with Ashton Woods and also why my other family members stick with Ashton Woods. When there is an issue, he goes above and beyond for me. Definitely a huge asset to your company
We would absolutely recommend AW to any of our friends looking to move down to Florida and built from the ground up. We have been very satisfied with the overall process and quality of build of our home. Thank you!
They did not respond to any of the problems at home. We tried to contact them to fix some things after we moved into the house, but the quality of the products was not good.
I feel as though the Hines are built in a rush. Slow down and have them done properly. Perhaps that will lessen the complaints.
Adeela and I were super excited about moving into our new home and being a builder myself by profession, I understand that not everything is perfect from day one, but the vendor responses we have recieved against our tickets has been nothing short of dismal.
I bought a quick move-in home and the team was wonderful. The seller, Tyrone, was very nice and honest, and so was the house builder, Gus.
They are one of the best builders to work with when buying a home.
Ashton Woods Homes provides great service. They are super helpful, fast and informative.
Ashton Woods Homes is a 100% trustworthy company with high levels of professionalism.
Excelente atencion. Kim lo maximo
I wouldn't recommend Ashton Woods to anyone, as my process was extremely stressful, as well as financial loss due to incorrect values inserted in the contract.
The process was smooth and transparent from the beginning, thanks to the team's exceptional knowledge and friendly approach. They provided clear guidance and support throughout, making the entire experience stress-free. The house itself is beautiful and well-constructed, reflecting their commitment to quality and customer satisfaction.
I would recommend Ashton Woods homes because from start to finish they were professional and made the process easy for me.
Serious builder
Robert Fraga was very kind to help us and to solve the problem as his own, we could feel the support and comprehension in all the process.
Ashton Woods Homes was informative about the process.
I have nothing negative to say about my transaction.
Ashton Woods Homes was very punctual. They turned the house over on the date and time we agreed on. All the details were taken care of.
The whole process went smoothly. Everyone communicated with us well, and we are very happy with the product we got from the process.
We appreciate the quality of the construction and the details in the home. Since the beginning, we felt very comfortable about the home purchase process.
Unavailability of materials during construction phase that were chosen during design studio, created a very stressful process. In addition, there was an unavailability of material with similar quality which reduced the quality of the house.
Communication regarding those options were questionable and extremely overpriced.
I didn’t go through the home building/loan process like most people that did when they build a house since I purchased a quick move-in. Filling out the contract went smooth with Jacqueline and the small issues were taken care of by Jared timely for the one yr warranty.
The company and the houses are good. The general manager charged us money from the lender.
AC stopped working within first month
We adore the quality and charm of our home. Ross was an honest, stand-up guy who was proactive and trustworthy. He kept us in communication constantly with updates on the home, he listened to any and all of our concerns and attended to them immediately and thoroughly. He went above and beyond to give us the “Ashton Woods experience”. We were so grateful to work with him.
I used to think Ashton Woods was a great company until my clients and I had to go through construction and customer service… not a pleasant experience!
The quality of the work is very high. The people I've worked with at Ashton Woods have been fantastic to work with.
Great product I am a GC but I picked Ashton
It’s a nice neighborhood and we haven’t had many issues. I do wish the options would have been thoroughly explained to us when we were picking our home. For example, we were told once we pick a package, we wouldn’t change anything but that’s not true, we found out afterwards that we could’ve changed the lighting fixtures and the bathroom fixtures.
The home buying and building process was seamless.
The quality of the build is above average. The only issue is with the builder/contractors who seems like they are not properly supervised or checked often to make sure they are not making shortcuts of the specific tasks. I understand these contractors are grown men and women but with the issues residents are having, it seems no one is going back behind to check for quality of work. Ashton Woods as a “clean up as you go” rule but not enforced because trash is everywhere (food, packets, empty drink bottle, screws and nails all over the job site and on the roads including the side walks.
Happy with quality and process!
You have a good quality as well as a great customer service
I like everything about my house. In addition, AW was very responsive when answering my warranty requests.
Craftsmanship of work is sloppy and work looks rushed. Attention to detail is non existent and justification from workers is “that is kind off normal” or “looks good to me” I did not pay to NOT see imperfections
Overall, I would recommend AWH. Much like anything else, there are a few things they need to work on, especially when it comes to customer service in sales and design. That may be true of most large home builders. Our construction manager was the one who made the real difference in our home buying experience with AWH.
We have had so many issues with our home, they are electrical. They can't seem to figure out the problems. I don't know if I would be willing to tell my friends to purchase an Ashton Woods Home with the problems we encountered.