The whole process was smooth, from sales to installation. Every member of this company was professional and polite! The team worked with my insurance and made the process a breeze for my busy chaotic self!
They kept the job site extremely clean and worked quickly.
The entire experience, front to back, was excellent. AYS clearly had experience dealing with insurance companies, particularly State Farm, and stayed the course all the way through the claim process. All documentation was honest and detailed. They were patient to get paid (thanks to multiple delays getting insurance money through our mortgage holder), showed up on time the day of the installation, knocked out all the work in a day, and followed up later to make sure we were satisfied. I will recommend them to every single person I know who needs a roof.
I tell everyone about AYS! Great people, great work, great quality. All around wonderful!
At Your Service Roofing and Remodeling provided excellent service.
The staff and crew who came out to do the work were fantastic. They cleaned up and did a good job.
Nice crew and company.Took care of everything end to end. No hassle.
They did precisely what they promised to do and they did it well. We are surprisingly satisfied. Our experience with some former contractors had been very disappointing and frustrating. At Your Service was a very pleasant surprise.
They were wonderful. The roof is beautiful and has enhanced the value of my home by appearance alone. I am very, very happy.
At Your Service Roofing is a top-notch outfit. Excellent communication, great with our insurance company, great workmanship, excellent on site team, complete and comprehensive clean up. When they left it was as if they were never there. Can't recommend them enough.
They could do better at cleaning up.
I highly recommend them. They have the best customer service in northern Kentucky.
Michelle was exceptionally thorough and personable, and assured us that everything would work out with insurance. The on site manager came out three different times to make sure there were no nails or screws in the yard to possibly injure my kids.
They did a real good job and I real happy with it.
They were very professional, friendly, and did a wonderful job.
Everyone I worked with was awesome. Stephanie took the time to walk us through the entire process and helped us set the right expectations. Joby was very thorough with his inspections. And the install crew were awesome. They showed up early in the morning, and were more than willing to come back the next day to touch up some paint on the flashing--even painted the mast and vent stack to match!
They were good, fast, efficient, and knowledgeable
They had excellent service and did a great job.
Total Roof replacement job was completed over 2 days. Work was professionally completed by a hard working crew that was very respectful to our property and neighbors. The company was responsive and proactive in communication throughout the process (delivery of materials, work day activity and follow up to assure satisfaction of work and understanding of final invoice). Most important to us, the owner was extremely helpful in selection of roofing options and was very knowledgeable about the process in working with inspectors, adjustors/insurance. We highly recommend At Your Service and are confident others will have a positive experience when investing in a roofing project such as ours.
I got every thing i was expecting and we talked about, no surprises, everything on time.
At your services is managed well and produce great service and quality.
Highly recommended.
Could not recommend more highly. No reservations at all. Professional and organized - cleaned job site at end of each day. Say what you DO and Do what you say best exemplifies At Your Service! Kudos
From Joby and Chris's initial survey to the completion of the project I am completely satisfied. The work ethic of the installation crew was very impressive...on time and busy the whole time.
They have a very friendly staff.