From start to finish, Bill kept me informed, up to date, was always on time, always kept his word, and extremely kind to work with. What a rarity now days to find all those qualities in a company. Many thanks ATP!
The only thing was that when they removed the carpet, they did a little damage to the carpet. I had to replace a small piece of it. But everything else was really good.
Bill and his team were very responsive to our flood and had us dried out in a few days. Getting a contractor to repair the flooded area is very difficult in this small town area but Bill had a trusted contractor over the next day to begin the process. We highly recommend ATP Restoration!
If I knew of a friend or family member who needs restoration I would got out of my way to call and give ATP's number.
I have already given the contact info to someone. Every single person was very helpful.
They did an excellent job. I'm very satisfied. They were always courteous and professional.
Most definitely I will recommend ATP.
Yes, we will recommend them in the future. Luke did a great job of keeping us informed of the progress and next steps. He listened to our concerns and came over when the flooring subcontractor was there and we had questions.
I am 36 year senior realtor, and I deal with repairs all the time. In the end the job was just "OK", but they did not follow the protocol on the scope o work that was submitted to me and my insurance company.
Area For Improvement - They did not fall short
Area Of Satisfaction - ATP keeping me updated the whole way
Patrick and the lady that was with him worked so well. I did not have to lift a finger until I unpacked. They were professional and handled everything with my insurance company and arrow cleaners. Patrick went above and beyond to help me. They were amazing.
I was really satisfied with the work. They really took care of me and did everything that I was asking them to do. I was very pleased! They even suggested things to improve certain things, and I've already recommended them to friends of mine. I'm very pleased with the company. If I need more work done to my house, I will definitely call them again.
Area Of Satisfaction - I was pleased with their communication.
Very professional.