They were a great crew. I liked their empathy and passion during the project.
They did a great job.
Haven’t worked with them before, but would highly recommend.
From start to finish, Bill kept me informed, up to date, was always on time, always kept his word, and extremely kind to work with. What a rarity now days to find all those qualities in a company. Many thanks ATP!
Additional Comments - Thoroughly impressed by the quick response from Bill. Incident was reported on a late Friday afternoon and Bill and his crew were there in less than 40 minutes to get eyes on the situation.
Additional Comments - Could not be a better experience - ATP quickly and efficiently showed up to our catastrophe to remedy and restore our home in a professional manner; quality work, excellent care - so grateful!
The only thing was that when they removed the carpet, they did a little damage to the carpet. I had to replace a small piece of it. But everything else was really good.
Bill and his team were very responsive to our flood and had us dried out in a few days. Getting a contractor to repair the flooded area is very difficult in this small town area but Bill had a trusted contractor over the next day to begin the process. We highly recommend ATP Restoration!
If I knew of a friend or family member who needs restoration I would got out of my way to call and give ATP's number.
I have already given the contact info to someone. Every single person was very helpful.
They did an excellent job. I'm very satisfied. They were always courteous and professional.
Most definitely I will recommend ATP.
Yes, we will recommend them in the future. Luke did a great job of keeping us informed of the progress and next steps. He listened to our concerns and came over when the flooring subcontractor was there and we had questions.
I am 36 year senior realtor, and I deal with repairs all the time. In the end the job was just "OK", but they did not follow the protocol on the scope o work that was submitted to me and my insurance company.
Area For Improvement - They did not fall short
Area Of Satisfaction - ATP keeping me updated the whole way
Patrick and the lady that was with him worked so well. I did not have to lift a finger until I unpacked. They were professional and handled everything with my insurance company and arrow cleaners. Patrick went above and beyond to help me. They were amazing.
I was really satisfied with the work. They really took care of me and did everything that I was asking them to do. I was very pleased! They even suggested things to improve certain things, and I've already recommended them to friends of mine. I'm very pleased with the company. If I need more work done to my house, I will definitely call them again.
Area Of Satisfaction - I was pleased with their communication.
Very professional.