I really appreciated Brian's attention to detail, and willingness to make sure I was satisfied with the results. It was a big project with a lot of different work, and any time there was a problem, Brian made sure it was resolved to my satisfaction.
They did a thorough job, everything looked great when they were done. The quality of their work is their priority.
Overall they did a good job however; a few mistakes were made that should not have been made. Wrong size door was one but forgetting to cut the hole for the dryer vent is a major mistake. That could have burned my house down. I give them an A+ for the roof and windows. The dryer vent is just unacceptable. They did fix it and fixed my dryer that blew a fuse so thank you for that.
Quality of product, overall look of finished project, quality of one on one phone conversation, communication and outreach. every step preceded and followed by communication. Value of gutter and insulation, competitive.
Austin Pro Siding, Windows & Roofing are highly professional. They really listen to the customer's questions and needs.
Both the roofing and siding projects went very smoothly. Fairly priced and quality work.
They were prompt, courteous, and worked around our special requirement for the phone line.
The sales rep made promises that the crews couldn't deliver on, and they pushed off my concerns to the finisher who ended up disregarding. I ended up doing the last bit of painting myself and my outlets in several parts of my house are not working after they "finished". The sales rep said that the siding would look "seamless" but the finisher literally said, "I don't know why he said that...and that it's fine the way it is".
Austin Pro Siding & Windows was professional, stuck to the schedule, and their customer service is above and beyond.
Austin Pro was recommended to us by a neighbor who had used them several years ago. We had a very big project with siding, windows and roof and trusted the team at Austin Pro.
Very slow to respond and get the work accomplished and difficult to get them to come back for minor issues after work completed and paid for.
Still waiting for job to be finished
Out of a sea of less than desirable home contractors, Austin Pro Siding is a shining star, Head and shoulders above all else.
I was very satisfied with their work.
This was the 3rd job Austin Pro has done for me, all three were first rate! I don't even bother to call around for bids when I need windows, I just call Austin Pro.
Austin Pro Siding & Windows provided excellent customer service, they were sensitive to what I needed and I am very satisfied with the results. I would recommend them to others.
Very happy with the work Austin Pro did. Exactly the type of professionals I was looking for, straightforward, high quality, good value. You can find cheaper, but you won't find better. My project was windows, siding, and paint, I'll be hiring them for the roof too when its time
The entire process was easy. Everyone was friendly and easy to work with. Overall quality of work and attention to detail was excellent.
Austin ProSiding & Windows provided excellent service. They were on time and on budget as promised. I would highly recommend them.
I own several houses and would choose Austin Pro Siding & Windows to do the next one.
I am very satisfied with the work they did.
They were extremely professsional and handled my job in the time and budget promised. I am extremely happy with their service.
It was a fantastic outcome. The quality and product are perfect.
Really great work for the price. I’m sure had covid not been a thing we’d had an even better experience with the Austin Pro Siding Team.
Would recommend 100%. Tracy quoted me fair prices and Kevin was an amazing project manager! Kevin was a huge help creating my vision and gave me great feedback when I asked his opinion. He did a great job at communicating with me and his team during the project. The Punchout guy Camron was super laid back and got all of my lights back up, touched up paint and even installed my new doorbell. I will 100% use Austin Pro again.
Great communication and short lead time on our project even in a crazy market. The project was finished quickly and with high quality. The folks at Austin Pro did a great job listening and answering our questions - both at the job site and through email communication with folks in the office.
Cameron did a fantastic job on the follow-up work. He was great.
We were pleasantly impressed with their professionalism and ability to communicate to any questions. They were quick to rectify things that had not been done.
It turned out better than I expected.
Austin Pro Siding & Windows put on new siding and did painting. Kevin was awesome. He walked me through the whole process. The workers were awesome too! Cameron, the punch-out guy, was awesome! From beginning to end with the siding was awesome. Kevin was the best!
It took a while for the project to get started but the siding was attached and painted quickly. It looks really good. Everyone was friendly and answered all of my questions before and during the project.
Overall, I'm very happy with the results and for a fair price. I would highly recommend Austin Pro Sidings to others.
I am absolutely likely to recommend them.
Great job. A few soda cans and gutter hangers left at site. Not really a big deal though. House looks great. They also painted a porch I thought we'd have to do.
Overall a great experience. We are very happy with how everything turned out and the house looks fantastic. All of the crews were fast and efficient, and did a good job of protecting the landscaping around the house as best as they could.
Austin Pro Siding, Windows, and Roofing is hands-down the best roofing company out there. The entire crew made replacing my roof easy and stress-free. It only took one day for the crew to replace my entire roof. Even though it took one day to replace, the quality of their work was fantastic! I love my new roof and it looks beautiful. I can tell you for sure if I ever have any kind of damage on my roof ever again, I would 100% rehire Austin Pro Siding, Windows, and Roofing to complete it. I have and will continue to recommend this company to everybody I know. They have a customer for life! If you need to replace your roof, this is the company for you! Rated 10/10!
Austin Pro did an excellent job on all the work performed on our house. We had all our windows, siding and eave troughs replaced which was challenging job during the pandemic. They kept us informed on all stages of the project and all the installers were very professional and everyone respected the CDC guidelines while working on our house. Any concerns or areas that got missed that we brought up were quickly resolved with no argument. I certainly would not hesitate to use Austin Pro down the road if the need ever comes up!
They did excellent work. The people were very competent and the work was top-notch. I got a lot of value from what they did.
Excellent and professional work, every employee was courteous throughout the project. Project manager gave much good advice and tips, but without any "hard-sell" at all.
I had several people come out and give me an estimate when I needed to replace my siding. None of them were as professional and courteous as Austin Pro Siding & Windows. I felt very comfortable doing business with them. I am pleased with the product and recommended them to several close friends.
Paul was very knowledgeable about their pricing structure and able to provide a bid within hours of walking my property. He was quick to respond to emails as well. Before signing the contract we had a couple changes and he knew the price impact off the top of his head. Within minutes he had a revised contract ready for me to sign. Their competitive pricing and Paul's deep knowledge is what sealed the deal for me.
They did a really good job. Their prices are better than anyone else. We had a great experience.
Everything went smoothly and was handled very professionally. I am very satisfied with the work done.
Everything was done as they told us it would be done. We were very satisfied.
We were floored by the value we got from the team at Austin Pro Siding & Windows. For a very reasonable price, we had a great experience with planning and scheduling. And we couldn't believe how efficiently and professionally they completed the work. It was by far our best experience with any company making improvements to our house.
The guys at Austin Pro Siding are great. Kyle and Kevin worked with me from start to finish. They patiently put up with my many questions, and handled all my concerns. I would definitely recommend them. Job well done!
Quality work at a good price- very discerning customer very satisfied. Impressed, well done.
Additional Comments - Really good overall- impressed with the whole experience from start to finish.
Windows replacement is outstanding, siding work not so much.
I have managed many contractors and subcontractors and Austin Pro Siding and Windows has exceeded all expectations on all 3 jobs that I have used them for. Paul is honest and reliable. There has not been a single change order or unexpected cost that came up. They showed up when they said they were going to - and they followed up to make sure no problems came up. Paul came out and fixed the punch list within 2 days. I don't fill out surveys ever - but thank you for doing the job the right way and taking care of your customers. It is incredibly appreciative and I will use them all for any jobs I have in the future.
Professional & Organized - I have managed many contractors and subcontractors and Austin Pro Siding and Windows has exceeded all expectations on all 3 jobs that I have used them for. Paul is honest and reliable. There has not been a single change order or unexpected cost that came up. They showed up when they said they were going to - and they followed up to make sure no problems came up. Paul came out and fixed the punch list within 2 days. I don't fill out surveys ever - but thank you for doing the job the right way and taking care of your customers. It is incredibly appreciative and I will use them for any jobs I have in the future.
Areas Of Satisfaction - I was satisfied with the customer service. It is great and they have great communication.