They respond quickly, and had people here the same day to replace the floors. It didn't take long to get started. They had everything here and ready to get started.
B&G Home Improvements were extremely professional, and very communicative in getting back to me with all my needs. The work was very well done, and they found stuff the original insurance did not find and were able to fix my house.
They did the work and kept their promises.
The project manager, Art, was very attentive and helpful in helping me make decisions. Ken Berger was great. Everyone was very respectful and actually fun to have I my home for as long as they were here.
Yes
B&G Home Improvements's communication was extremely important based on the catastrophe that happened in my house. I was totally satisfied with the repairs.
They are very professional. I like what they did in the dining room. It looks nice.
They did a good job.
I was pleased with the professional and timely manner in which my restoration was done.
This damage happened at possibly one of the worst moments in my life. The repair job was at my Mom’s house and she had been really sick. Her having to leave her comfort zone again made things hard for both of us. BnG is a real human company each person I encountered through them was personable, didn’t mind explaining the process and gave me some ease with things seemed like a disaster. I highly recommend this company before any other. They also have a network of companies they work with and they choose with the same excellence as the staff they hire. If I myself ever have any needed issues this is a company I will be coming back to.
Their work was excellent. They were very prompt and professional, with quite a bit of artisan skill.
The work was done well and on time.
Fine work. The estimate was accurate, came in lower than competitors and didn't change at the end. Gene was very thorough, his crew was awesome, and no complaints about the subbed electrician nor the drywall finisher.
Overall great experience and would use B&G again if I needed a GC.
Timely response; experienced, well-spoken & polite staff
B&G was an interesting company. Both good and bad things to report. They need to work on communication with clients. In a post covid environment we were fortunate to get help at all! Thanks everyone who finally completed the work. Started project May 28th 2022 completed the job Novemer 23,2022. They pushed to get my kitchen done before Thanksgiving. Thanks Guys! Xoxo
I would recommend B&G to friends! They came in and did remediation and our remodel. The team was always friendly and professional and helped us navigate the process with our insurance company. We love our new floors and bathroom!
It took too long, and I had to keep calling them for information rather than having them keep me updated.
I had outstanding service from Kristy, Becky Gail, sheila and her crew and harry and his crew. They were all great. They were nice, detailed and explained to me what they were doing. I can't say enough about them.
I thought they were great. They had some problems, but they worked it out. The two guys that I thought were fantastic were Harry and George. They were great.
The quality of service was not good, and they are still making repairs.
I think B & G willingness in servicing a customer during the time of actual work is to satisfy the customer. But when the works end and there seem to be a problem that exist from the work, B & G is slow to non-existent to come to the aid of the problem or complaint.
They did a great job and I have no complaints. It looks great.
They had teams that did excellent work. Everything was done to my satisfaction.
The initial response and thorough estimate provided a good first impression, but it did not last. The major repairs were completed satisfactorily, however the finishing work was poor and communication was terrible. The project was completed over several weeks with
I am likely to recommend B&G Home Improvements to a friend. They were very responsive, friendly, and passionate to get the job done right.