They did a great job, at a good price.

great company

Areas Of Satisfaction

Areas Of Satisfaction - installation, it was refreshing to see a craftsman at work

Recognized Excellence

Recognized Excellence - Chris and kevin

Current Referrals

Current Referrals - my sister

Improvement Suggestion

Improvement Suggestion - no

Personal Message

Personal Message - great job and thanks

Areas Of Satisfaction

Areas Of Satisfaction - I am satisfied with all of it!

Recognized Excellence

Recognized Excellence - They were all just wonderful!

Personal Message

Personal Message - Keep up the good work!

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the looks.

Recognized Excellence

Recognized Excellence - I would like to recognize Stephanie Morgan.

Areas Of Satisfaction

Areas Of Satisfaction - My showers and sinks are so beautiful. People that come for visits are amazed of how beautiful my bathrooms are. I am very satisfied.

Recognized Excellence

Recognized Excellence - Stephen Taylor was so kind and understanding of what I expected to be done. I gave a list of people and phone #

Personal Message

Personal Message - Thank you

I really love it! It is very convenient. I love the way it turn out.

Areas Of Satisfaction

Areas Of Satisfaction - The way it turned out. It turned out very well. I was pleased with the people that did it and came out.

Recognized Excellence

Recognized Excellence - The young man that put it in. I would also like to recognize the young man that came out after the older gentleman came. I do not know his name.

Personal Message

Personal Message - I am very pleased and they have a good crew.

Areas Of Satisfaction

Areas Of Satisfaction - They did a fine job and the tub works good and we are satisfied.

Recognized Excellence

Recognized Excellence - No not really.

Improvement Suggestion

Improvement Suggestion - No.

The Installer was excellent.

Work Done Right

Work Done Right - He had to come back, and fix the job, but then did a great job.

Areas Of Satisfaction

Areas Of Satisfaction - The new shower is much easier for my 84 year old mother, to get in and out.

Recognized Excellence

Recognized Excellence - The Installer, did a great job. He had to come back, to fix a few things, but he was super polite, and helpful.

Personal Message

Personal Message - Everything was good.

Their work wasn't great.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the customer service and them keeping us notified throughout the installation.

Recognized Excellence

Recognized Excellence - All of them were fantastic.

Personal Message

Personal Message - Thank you for the great service.

Additional Comments

Additional Comments - Keep doing what you do.

Work Done Right

Work Done Right - The door wouldn't open fully, and they had to come back to fix it.

Areas Of Satisfaction

Areas Of Satisfaction - The follow up, because they did get it the way we wanted.

Recognized Excellence

Recognized Excellence - Ashley was on top of it, and was always helpful.

Improvement Suggestion

Improvement Suggestion - Took a while to order, and had to make the order twice due to wrong product.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with the finished product.

Recognized Excellence

Recognized Excellence - Ashley provided exceptional service.

Recognized Excellence

Recognized Excellence - Ashleigh--she keep us informed as to what was going on at all times. Very pleasant person to work with. Give her a raise!!!

Additional Comments

Additional Comments - We were disappointed in the following:We found wrong colored tiles that were in the stack to be installed. Until we brought that to Pete's attention, no one noticed.The front of the tub cover was the wrong color--which no one noticed. Then when the correct color was delivered, the workmanship was very poor. The edges were very rough cut. The grout put down between the wall and floor was white and did not match anything. Had to ask for that to be replaced.The wall tile was the wrong height--even after the discussion we had with Pete, it was wrong, but corrected as soon as we brought it to their attention.The tile crew keep equipment (saws, cords, cans, etc) stored in the new bathroom sink, on the new counter top, and in the new bathtub. I maybe was at fault since I did not bring this to their attention. They need an extra table.We are pleased with the shower door--very nice.Even after all this, we ARE VERY pleased with the final product. We show it off regularly to friends and family. Thank you for giving us a new bathroom.

I am very happy with their pricing over everybody else that they are in competition with. They have a good quality product.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the bathtub. I cannot get out of. I love it!

Recognized Excellence

Recognized Excellence - I would like to recognize Dave and Ashleigh for their exceptional service.

Improvement Suggestion

Improvement Suggestion - They might want to hire more installers.

Personal Message

Personal Message - Everybody there deserves a raise.

Additional Comments

Additional Comments - I am really enjoying my entire bathroom. If I could have had them put the back-splash around the entire wall of the bathroom, then I would have because I really liked it. I will definitely recommend Bath Planet.

One of the best contractors I've ever worked with!

Areas Of Satisfaction

Areas Of Satisfaction - The personal involvement from customer serviced to keep us informed. That speaks lots of the company! I was impressed!

Recognized Excellence

Recognized Excellence - Ashley and the installer were phenomenal!

Improvement Suggestion

Improvement Suggestion - I'd be hard pressed to tell you what you could do better. Everything has been great!

Personal Message

Personal Message - One of the best contractors I've ever worked with! Very impressed! Don't change a thing! Thank you I love my new bathroom!

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with the subcontractors and construction crew.

Recognized Excellence

Recognized Excellence - Robert Weber provided exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with everyone's attitude.

Recognized Excellence

Recognized Excellence - I would like to recognize Dave for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with my shower area. It is a whole new look.

Recognized Excellence

Recognized Excellence - Ashley and James should be recognized for exceptional service.

Personal Message

Personal Message - You did a great job and we are very pleased.

I would recommend them, but after they fix my shower head.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied that they were punctual.

Bath Planet was very easy to work with . The estimator was very professional and so was the installer.

The workman was very nice and the salesman was very knowledgeable. I enjoyed having them do my work. I am very satisfied.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied from sales to service to installation. Everything was top notch.

Recognized Excellence

Recognized Excellence - The installer did a great job. He was pleasant and cleaned up after himself.

Personal Message

Personal Message - Keep up the good work.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied by the installation. They were courteous and very efficient.

Recognized Excellence

Recognized Excellence - Ashley is whom I want to recognize.

Personal Message

Personal Message - Overall, they were a great team.

From the salesman through the installation, everything was very profession and the installer was one top notch installer. I would recommend the installer for any type of work.

Quality Of Workmanship

Quality Of Workmanship - The workmanship was fantastic, the contractor was very neat!

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with the cleanliness of the installer.

Recognized Excellence

Recognized Excellence - I would like to recognize the installer.

Personal Message

Personal Message - I am enjoying my tub.

Areas Of Satisfaction

Areas Of Satisfaction - I am happy with the complete process.

Recognized Excellence

Recognized Excellence - The installer was great.

Personal Message

Personal Message - I am very happy with Bath Planet, they were nice and polite. They did a good job and I am very pleased with the complete process.

The installers are an asset to the company they professional and did a great job.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the installation, and finish product. The crew kept us involved in every step of way, and made sure it was up to our satisfaction.

Recognized Excellence

Recognized Excellence - Dave Vision and Ashleigh Newingham were excellent. The insulation crew was awesome, superb, excellent, and utopia. I am extremely impressed with everyone.

Personal Message

Personal Message - I would like to say that, Bath Planet in Pine Bluff, AR is an asset to the industry. They were exceptional!

Bath Planet was very professional, friendly and efficient. They got the job done in a timely manner and it looks great!

I was very pleased with everything.

Areas Of Satisfaction

Areas Of Satisfaction - Everyone who came in here were very polite and kind. They were very nice and that was the best part.

Personal Message

Personal Message - I'm very well pleased with the product provided by Bath Planet. They ordered it too small, but it fits perfectly. I just love it. I'd like to thank everyone.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the finish product.

Recognized Excellence

Recognized Excellence - I would like to recognize the guy who did my installation for his exceptional service. He was very professional.

I highly recommend them. They worked on two bathrooms in my home which they completed in three days. I found them to be pleasant to work with, very informative, punctual, and the installation crew respected my home and cleaned up after themselves.

Areas Of Satisfaction

Areas Of Satisfaction - I was very pleased with the installation crew and the finished product was what we hoped it would be.

Recognized Excellence

Recognized Excellence - I would recognize James and Charles, the installers, and Ashley, the receptionist.

Personal Message

Personal Message - I am very satisfied with the work and the product itself.

Areas Of Satisfaction

Areas Of Satisfaction - They were efficient, professional and answered all of my questions. Bath Planet did a good job.

Recognized Excellence

Recognized Excellence - The installers worked as a team and were very knowledgeable and followed up well. Each one of them knew what the next step was without having to be told.

Personal Message

Personal Message - I was really glad we found them at a home improvement show because we never knew the company even existed. The price was very reasonable.

Areas Of Satisfaction

Areas Of Satisfaction - I was the happiest with how they made my home look cleaner and a more appealing place for me.

Personal Message

Personal Message - I show people the work that was done and they love it. I appreciate Bath Planet's work and I hope that the expense that I paid helped somebody.

You couldn't ask for a better salesperson. Bays, our salesperson, was amazing and explained everything to us. Ashley, from the office, called us several times and helped us. Our installation team was great as well. They didn't make me feel uncomfortable, they didn't make a mess, and they got their job done. They didn't even take a break! They said "We're here to do our job." They were very friendly too. Once they were finished, they sat down and explained everything about my project to me.

Likely To Recommend

Likely To Recommend - I already have recommended the company to others. You couldn't ask for a better salesperson. Bays, our salesperson, was amazing and explained everything to us. Ashley, from the office, called us several times and helped us. Our installation team was great as well. They didn't make me feel uncomfortable, they didn't make a mess, and they got their job done. They didn't even take a break! They said "We're here to do our job." They were very friendly too. Once they were finished, they sat down and explained everything about my project to me.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the installation crew. I was really impressed with them.

Recognized Excellence

Recognized Excellence - I would like to commend all of the employees for their exceptional service!

Personal Message

Personal Message - You guys have a good team.

Installation Crew Cleanliness On

Installation Crew Cleanliness On - EXTREMELY happy with the crew. Friendly, clean, nice guys to have in our home.

Recognized Excellence

Recognized Excellence - The install crew was just outstanding and Ashley at the office who was just great.