From Ruben’s initial sales call to Brad’s completion of the project we are 100% satisfied. Brad is an excellent installer. We plan on doing a second project next year and want Brad as our installer.
Very professional service from the first encounter through installation.
This is our second bathroom remodel with bath Planet of Oklahoma and both have been very professional, easy and turned out amazing!
Very likely to recommend to others
Areas For Improvement - None
Areas Of Satisfaction - Workmanship, materials very pleased with quality
Additional Comments - Very happy and pleased with the work and professionalism
Bath Planet owner was great at the Home Show! Very nice to meet, very knowledgeable. I really like the look of the display and how it was finished. The life long warranty was a big plus. Chris our installer was very nice. He very curious about my things. I purchased the nickel plated fixtures but the tub had the chrome fixtures. He was able to come back and replaced them with the nickel. Now everything looks amazing and clean.
Recognized Excellence - Everyone that works at Bath Plant. 😀
Areas For Improvement - No short comings.
Areas Of Satisfaction - All. Thank you 😊
Sales Knowledge - Very nice young man.
Bath Planet was easy to work with, and the quality of the work is top notch.
Recognized Excellence - Carol has been very quick to respond and find out answers to our questions. Aaron (contractor) did a fantastic job on the remodel.
Areas For Improvement - None
Areas Of Satisfaction - The quality of the materials and the installation exceeded my expectations.
Recognized Excellence - My installer was exceptional. He was awesome.
Areas Of Satisfaction - Every other area met and exceeded my expectations. Everything from the sales representative to the installer who came out was great. The installer made sure he took the extra time to keep the bathroom and walkway clean. The installation was amazing. It looks great. I like everything about it.
Great staff and wonderful process and communication
Clean - Always kept my work area clean
Communication - Very good communication from giving estimates to office staff and employees
Recognized Excellence - All of the staff was great!
Sales Knowledge - He answered all my questions and explained everything in correct detail which does not happen very much anymore
Additional Comments - Great job by all involved- greatly pleased with everyone and everything
From the first time I called until the project was done I was provide any information I asked for. The quality is outstanding and I feel like the company paid attention to our needs and wants.
Clean - Did a great job keeping everything clean.
Communication - Great communication they even started early.After checking to with me to see if that would be ok.
Quality Of Materials - The panels are perfect and fit perfectly
Quality Of Workmanship - This was an excellent job. I am pretty good with my hands so I can regonize quality when I see it.
Recognized Excellence - Our tech was outstanding did a excellent job.
Very professional from beginning to end. Completed job exceeded my expectations.
Additional Comments - Because our old shower tiles butted up against wall paper I was concerned the paper would be damaged during the demolition. Brett preserved all of it and figured out how to trim the new shower to match the width of the old tiles. Looks great!
Recognized Excellence - Brent went above and beyond. I was honored with his presence and demeanor. He got so much done everyday. So very pleased with his performance.
Recognized Excellence - Every one!
Areas Of Satisfaction - They all exceeded!
Additional Comments - If I ever need to repair or remodel I would call.
Excellent experience?
One of the best I've ever had with any other companies.
Quality Of Materials - Great quality of material. Strong and beautiful! A wonderful variety to choose from.
Quality Of Workmanship - Great workmanship! Super knowledgeable at what he was doing. Chris fixed every crack and cravis. He fixed and smoothed out anything that needed to be fixed to make it look original. He is Awesome!
Recognized Excellence - I would like to recognize Chris, Ruben and everyone at BathPlanet to doing such a fabulous job. Ruben in measuring and his knowledge, Chris for a great Carpenter, and BathPlanet for having excellent products!
Areas For Improvement - I didn't see any areas that need improvement. None!
Areas Of Satisfaction - We are super Satisfied with BathPlanet!
Sales Knowledge - Ruben knew exactly what he was doing. Showed us our options in different ways than one. He explained everything correctly and carefully. He took his time with us to make sure we understood..
Additional Comments - Great experience, great quality of material and workmanship, great sales man, and great job Bath Planet!
Great experience would definitely used Bath Planet again for my next bathroom project.
Recognized Excellence - Everyone was exceptional. It was a Team effort. I applaud Carol, Chris, Joe everyone they were amazing. One Team.
Areas For Improvement - No
Areas Of Satisfaction - They met all areas
Additional Comments - Again my experience with Bath Planet was seamless. Love Them will definitely used them again.
We would likely recommend Bath planet very much
Additional Comments - My husband is who the shower is for and I enjoy it as well as he does
Installer was very professional. He went over things as he was installing. Checked with me as far as placement for grab bars and shower heads.
Communication - Designer went over ideas with me, took measurements, and gave us a price this we felt was very fare.
Quality Of Materials - Everything used looks very high quality and shower is very strong
Quality Of Workmanship - It’s easy to tell installer knows and cares about his workmanship.
Recognized Excellence - Our installer Arron is great with people and an outstanding craftsman. Five stars for this young man.
Areas For Improvement - Everyone has their job to do and they all blend together perfectly.
Areas Of Satisfaction - Start to finish 5 stars.
Sales Knowledge - Sales was also our designer. He asked us what we would like in our shower and then we went over placement and pricing.
Installer was very good. Answered questions, arrived when he said and clean up when he was finished.
Clean - Extremely clean!
Quality Of Workmanship - Devin did an exceptional job on this installation.
Areas For Improvement - None
Areas Of Satisfaction - The quickness of the installation
Recognized Excellence - Ruben and chris
Areas Of Satisfaction - All
Great qualit. Good price.
Recognized Excellence - Devin did a great job on the install.
Areas Of Satisfaction - All
We have had two different tub to shower conversions done by Bath Planet at two different residences. We were 100% satisfied with both.
Clean - Chris left everything so clean throughout the entire installation process.
Quality Of Materials - Our new shower is so easy to keep clean.
Sales Knowledge - Todd knows his stuff!
They did an excellent job from start to finish.
Clean - He not only left the job site clean, he kept everything clean and neat throughout the duration of the installation.
Communication - Let us know when they would be here for installation and when it would be completed.
Quality Of Materials - The quality of the material is exactly what we were hoping for.
Quality Of Workmanship - He did an outstanding job. We even had to have a wall built, painted and textured, along with ceiling and floor trim. All was done with excellence.
Recognized Excellence - We would like to recognize and thank Devin for the excellent job he did.
Areas For Improvement - All our expectations were met as we were hoping for.
Areas Of Satisfaction - All our expectations were met just as we were hoping for.
Additional Comments - So glad we had Bath Planet do this job!
The process was easy from start to finish. Well explained in planning and well explained following completion
Clean - The craftsman was outstanding and kept everything clean and mess free.
Communication - There were no “surprises “ everything was as planned and followed the schedule
Quality Of Workmanship - Very happy with the professionalism and craftsmanship that was provided. There were no shortcuts or problems
Recognized Excellence - The gentleman that did the install, the gentleman that sat with us for the original contract. Both were polite, courteous and professional. The team at finance was very cordial and accommodating as well as patient.
Areas Of Satisfaction - The professionalism that I have not seen in years.
Sales Knowledge - The product is explained and project is executed as planned
Referral Program - Yes, I tell all the people that I know.
Additional Comments - Thank you sincerely. Before my new walk in shower, I fell and caused myself injuries several times a week. This shower has allowed me to regain my self security, independence and confidence.
The entire process was excellent and Aaron was really really good! I have and will continue to recommend Bath Planet of Oklahoma
Quality Of Materials - I could not ask for any better!
Recognized Excellence - Aaron the installer and Carol in the office. The Todfather is my favorite
Areas Of Satisfaction - How quickly the process was completed
Sales Knowledge - Both Reuben and Todd knew every detail and answered any questions in a manner easy to understand
Was very pleased with salesperson and how everything was presented and explained. The install went very well and the installer kept me informed about the install process. I will recommend Bath Planet of Oklahoma to everyone. Thank you for an exceptional job.
Recognized Excellence - Todd and Devin of enid
Areas Of Satisfaction - Kept work area very clean
In the 3 weeks since the remodel has been completed, I have already recommended Bath Planet to at least 6 people. One lady that I did recommend Bath Planet too, she said is that the one with the silly commercial? I told her yes, she told me she wouldn’t have been inclined to call if I hadn’t showed her the pictures of before, during and after the install. I highly recommend this company to everyone. Other companies give you a price, but if something has to be replaced, it’s extra, if a drain has to be moved, it’s extra, with Bath Planet, there are no hidden costs, what they quote you, is what you pay