From Ruben’s initial sales call to Brad’s completion of the project we are 100% satisfied. Brad is an excellent installer. We plan on doing a second project next year and want Brad as our installer.
Very professional service from the first encounter through installation.
This is our second bathroom remodel with bath Planet of Oklahoma and both have been very professional, easy and turned out amazing!
Very likely to recommend to others
Areas For Improvement - None
Areas Of Satisfaction - Workmanship, materials very pleased with quality
Additional Comments - Very happy and pleased with the work and professionalism
Bath Planet owner was great at the Home Show! Very nice to meet, very knowledgeable. I really like the look of the display and how it was finished. The life long warranty was a big plus. Chris our installer was very nice. He very curious about my things. I purchased the nickel plated fixtures but the tub had the chrome fixtures. He was able to come back and replaced them with the nickel. Now everything looks amazing and clean.
Recognized Excellence - Everyone that works at Bath Plant. 😀
Areas For Improvement - No short comings.
Areas Of Satisfaction - All. Thank you 😊
Sales Knowledge - Very nice young man.
Bath Planet was easy to work with, and the quality of the work is top notch.
Recognized Excellence - Carol has been very quick to respond and find out answers to our questions. Aaron (contractor) did a fantastic job on the remodel.
Areas For Improvement - None
Areas Of Satisfaction - The quality of the materials and the installation exceeded my expectations.
Recognized Excellence - My installer was exceptional. He was awesome.
Areas Of Satisfaction - Every other area met and exceeded my expectations. Everything from the sales representative to the installer who came out was great. The installer made sure he took the extra time to keep the bathroom and walkway clean. The installation was amazing. It looks great. I like everything about it.
Great staff and wonderful process and communication
Clean - Always kept my work area clean
Communication - Very good communication from giving estimates to office staff and employees
Recognized Excellence - All of the staff was great!
Sales Knowledge - He answered all my questions and explained everything in correct detail which does not happen very much anymore
Additional Comments - Great job by all involved- greatly pleased with everyone and everything
From the first time I called until the project was done I was provide any information I asked for. The quality is outstanding and I feel like the company paid attention to our needs and wants.
Clean - Did a great job keeping everything clean.
Communication - Great communication they even started early.After checking to with me to see if that would be ok.
Quality Of Materials - The panels are perfect and fit perfectly
Quality Of Workmanship - This was an excellent job. I am pretty good with my hands so I can regonize quality when I see it.
Recognized Excellence - Our tech was outstanding did a excellent job.
Very professional from beginning to end. Completed job exceeded my expectations.
Additional Comments - Because our old shower tiles butted up against wall paper I was concerned the paper would be damaged during the demolition. Brett preserved all of it and figured out how to trim the new shower to match the width of the old tiles. Looks great!
Recognized Excellence - Brent went above and beyond. I was honored with his presence and demeanor. He got so much done everyday. So very pleased with his performance.
Recognized Excellence - Every one!
Areas Of Satisfaction - They all exceeded!
Additional Comments - If I ever need to repair or remodel I would call.
Excellent experience?
One of the best I've ever had with any other companies.
Quality Of Materials - Great quality of material. Strong and beautiful! A wonderful variety to choose from.
Quality Of Workmanship - Great workmanship! Super knowledgeable at what he was doing. Chris fixed every crack and cravis. He fixed and smoothed out anything that needed to be fixed to make it look original. He is Awesome!
Recognized Excellence - I would like to recognize Chris, Ruben and everyone at BathPlanet to doing such a fabulous job. Ruben in measuring and his knowledge, Chris for a great Carpenter, and BathPlanet for having excellent products!
Areas For Improvement - I didn't see any areas that need improvement. None!
Areas Of Satisfaction - We are super Satisfied with BathPlanet!
Sales Knowledge - Ruben knew exactly what he was doing. Showed us our options in different ways than one. He explained everything correctly and carefully. He took his time with us to make sure we understood..
Additional Comments - Great experience, great quality of material and workmanship, great sales man, and great job Bath Planet!
Great experience would definitely used Bath Planet again for my next bathroom project.
Recognized Excellence - Everyone was exceptional. It was a Team effort. I applaud Carol, Chris, Joe everyone they were amazing. One Team.
Areas For Improvement - No
Areas Of Satisfaction - They met all areas
Additional Comments - Again my experience with Bath Planet was seamless. Love Them will definitely used them again.
We would likely recommend Bath planet very much
Additional Comments - My husband is who the shower is for and I enjoy it as well as he does
Installer was very professional. He went over things as he was installing. Checked with me as far as placement for grab bars and shower heads.
Communication - Designer went over ideas with me, took measurements, and gave us a price this we felt was very fare.
Quality Of Materials - Everything used looks very high quality and shower is very strong
Quality Of Workmanship - It’s easy to tell installer knows and cares about his workmanship.
Recognized Excellence - Our installer Arron is great with people and an outstanding craftsman. Five stars for this young man.
Areas For Improvement - Everyone has their job to do and they all blend together perfectly.
Areas Of Satisfaction - Start to finish 5 stars.
Sales Knowledge - Sales was also our designer. He asked us what we would like in our shower and then we went over placement and pricing.
Installer was very good. Answered questions, arrived when he said and clean up when he was finished.
Clean - Extremely clean!
Quality Of Workmanship - Devin did an exceptional job on this installation.
Areas For Improvement - None
Areas Of Satisfaction - The quickness of the installation
Recognized Excellence - Ruben and chris
Areas Of Satisfaction - All
Great qualit. Good price.
Recognized Excellence - Devin did a great job on the install.
Areas Of Satisfaction - All
We have had two different tub to shower conversions done by Bath Planet at two different residences. We were 100% satisfied with both.
Clean - Chris left everything so clean throughout the entire installation process.
Quality Of Materials - Our new shower is so easy to keep clean.
Sales Knowledge - Todd knows his stuff!
They did an excellent job from start to finish.
Clean - He not only left the job site clean, he kept everything clean and neat throughout the duration of the installation.
Communication - Let us know when they would be here for installation and when it would be completed.
Quality Of Materials - The quality of the material is exactly what we were hoping for.
Quality Of Workmanship - He did an outstanding job. We even had to have a wall built, painted and textured, along with ceiling and floor trim. All was done with excellence.
Recognized Excellence - We would like to recognize and thank Devin for the excellent job he did.
Areas For Improvement - All our expectations were met as we were hoping for.
Areas Of Satisfaction - All our expectations were met just as we were hoping for.
Additional Comments - So glad we had Bath Planet do this job!
The process was easy from start to finish. Well explained in planning and well explained following completion
Clean - The craftsman was outstanding and kept everything clean and mess free.
Communication - There were no “surprises “ everything was as planned and followed the schedule
Quality Of Workmanship - Very happy with the professionalism and craftsmanship that was provided. There were no shortcuts or problems
Recognized Excellence - The gentleman that did the install, the gentleman that sat with us for the original contract. Both were polite, courteous and professional. The team at finance was very cordial and accommodating as well as patient.
Areas Of Satisfaction - The professionalism that I have not seen in years.
Sales Knowledge - The product is explained and project is executed as planned
Referral Program - Yes, I tell all the people that I know.
Additional Comments - Thank you sincerely. Before my new walk in shower, I fell and caused myself injuries several times a week. This shower has allowed me to regain my self security, independence and confidence.
The entire process was excellent and Aaron was really really good! I have and will continue to recommend Bath Planet of Oklahoma
Quality Of Materials - I could not ask for any better!
Recognized Excellence - Aaron the installer and Carol in the office. The Todfather is my favorite
Areas Of Satisfaction - How quickly the process was completed
Sales Knowledge - Both Reuben and Todd knew every detail and answered any questions in a manner easy to understand
Was very pleased with salesperson and how everything was presented and explained. The install went very well and the installer kept me informed about the install process. I will recommend Bath Planet of Oklahoma to everyone. Thank you for an exceptional job.
Recognized Excellence - Todd and Devin of enid
Areas Of Satisfaction - Kept work area very clean
In the 3 weeks since the remodel has been completed, I have already recommended Bath Planet to at least 6 people. One lady that I did recommend Bath Planet too, she said is that the one with the silly commercial? I told her yes, she told me she wouldn’t have been inclined to call if I hadn’t showed her the pictures of before, during and after the install. I highly recommend this company to everyone. Other companies give you a price, but if something has to be replaced, it’s extra, if a drain has to be moved, it’s extra, with Bath Planet, there are no hidden costs, what they quote you, is what you pay
Recognized Excellence - Aaron did a wonderful job and everyone connected with the company gave us the best service.
Areas Of Satisfaction - Everything exceeded our expectations.
Additional Comments - I would hire you to o=come back to our house if we needed more bathroom work.
Very polite and professional.
Clean - Always cleaned up after the work.
Communication - Very courteous and was able to answer all of our questions.
Quality Of Materials - Looks very nice!
Quality Of Workmanship - A quality job!
Sales Knowledge - Explained everything thoroughly.
Additional Comments - Very pleased.
Great job. Installer was very good and easy to work with.
Did good job in a timely manner.
Additional Comments - Did a good in a timely manner.
This is my second remodel done by Bath Planet of Oklahoma. I didn’t even need to price check with others after it’s been a few years since my first project done by them. 10/10 recommend!
Recognized Excellence - Brett and Todd were great
I’m so pleased we chose Bath Planet. So proud of the workmanship we would recommend with high regard.
Areas Of Satisfaction - The amount of unexpected difficulties were dealt with without cutting corners. Quality work and quality workers. That’s the Oklahoma way!
Bath Planet turned my old 70s style tub/shower combo into a beautiful walk in shower. Everyone from beginning to end was so kind and helpful and gave me everything I asked for.
Recognized Excellence - Brett, the installer, was professional, knowledgeable, and answered all my questions and concerns. He even suggested ideas I am thrilled with.
Areas For Improvement - My expectations were met and exceeded.
Areas Of Satisfaction - My new shower is even more beautiful than I imagined it would be. The water pressure is even better.
Sales Knowledge - Joey listened to my "wants" and to my specific "needs" and was able to put together the perfect plan.
Additional Comments - I am just so very happy that I finally decided to do this and that I chose Bath Planet to do it.
We would absolutely recommend Bath Planet to any friends or family
Clean - Brett vacuumed and cleaned up every evening when he was finished for the day. He put all of his equipment out of the way ready for the next days work he put down cloth everywhere on the floor, where he was gonna be walking.
Communication - Everyone was very informative explaining the different materials that would be used and faucets and so on. Carole was such a sweetheart when I called several times kind of panicky,and thinking I wanted to change things around. She was very very patient with me and helpful.
Quality Of Materials - Yes everything looks great!
Quality Of Workmanship - Brett was very knowledgeable and meticulous and worked through any problems that he came across beautifully. He’s very competent And is a true craftsman.
Recognized Excellence - Brett and Carole were both very helpful and know their business. We are very satisfied with the Bath Planet company.
Areas Of Satisfaction - The whole job was excellent. We’re very happy with the finish projects. We don’t know why we waited so long to get this done!
Sales Knowledge - Yes, Joey was very informative about all the Materials, styles, colors, and what would look good.
Additional Comments - Just that it was a very good experience and we have no complaints. we’re very very happy
I have recommended already and will continue to recommend Bath Planet to others.
Clean - Left the site very clean,even swept the porch before leaving.
Communication - Excellent communication.
Recognized Excellence - The installers, sales rep Joey and the ladies answering the phone.
Everyone was kind and informative. They kept me up to date on when the installation would be done.
Areas Of Satisfaction - All of it
I will tell anyone who is seeking a walk-in shower that Bath Planet of Oklahoma will do a super and neat job. I am really enjoying my new walk-in shower for the safety and beauty of my new shower.
Clean - I was amazed at the fact that a bathtub and surrounding tile was removed with no visible mess.
Recognized Excellence - I don't remember the installer's name but he was so personable and professional all the time he was working.
Additional Comments - Prior to the installation I was concerned about having work done in my personal bathroom but my fears were groundless.
Everyone we dealt with was knowledgeable and professional. Awesome attention to detail.
Recognized Excellence - We dealt with Joey and Chris personally. Both were awesome!
Recognized Excellence - Devin worked quickly and professionally and patiently responded to Mike’s questions & comments. And my dog liked him.
If you want quality and a project that's gets done right and on time, this is company for you
Recognized Excellence - Rueban...& Brett...awesome!!!
Additional Comments - Very satisfied ..will use again for remodels
Bath Planet was amazing at explaining everything. They took the time to look at the project and told me what would be done. It was great, and they paid a lot of attention and answered questions.
Recognized Excellence - I would like to recognize Todd, Devin and the installer.
Areas For Improvement - They met and over exceeded my expectations.
Areas Of Satisfaction - They gave me a payment plan and told me how we could do it. It was great. We do appreciate them helping us.
Additional Comments - I am grateful and very happy with my bathroom.
Will recommend to friends and family.
Areas Of Satisfaction - Beautiful finished product
They did a great job. I was very pleased.
Quality Of Workmanship - Abosltuley, I was satisfied with the workmanship.
Recognized Excellence - I would like to recognize the installer, I think it was Devon. He was very courteous, very professional, and did a great job.
Areas For Improvement - They didn't fall short in any area.
Areas Of Satisfaction - They did a lot more than I thought they would do. I was very appreciative of that.
Additional Comments - I think for a change, it's one of the best companies I have dealt with.
We are very pleased with the quality and looks of our new bathroom.
Clean - Aaron placed drop clothes on the floor every day. Cleaned up the site every day and took trash with him every even when finished for the day.
Communication - They stayed in contact with us right after signing the contract. As start date got closer arrangements were made and Aaron communicated daily schedules and was very punctual every day.
Quality Of Materials - I was impressed with the materials used in our remodeling project. I don’t think you could get any better.
Quality Of Workmanship - The workmanship was excellent. Aaron’s attention to detail was the best. I did not see anything of concern and his ability to put it together with near perfect fit. Outstanding!!
Recognized Excellence - Aaron always did a great job. Todd was very comfortable to talk with and listened to our concerns. And the two Ladies I talked with on the phone were helpful and great to talk with. Everyone we dealt with was outstanding.
Areas For Improvement - I can’t think of any area.
Areas Of Satisfaction - I think I would have to say the actual demolition and remodel stood out the most. Better than I expected.
Sales Knowledge - Todd made it very smooth and relaxed when we talk with him about our project.
Additional Comments - We are very happy with our remodel and have been sharing our experience with friends that ore planning remodel projects.
Clean - Daily
Quality Of Materials - Lifetime Warranty
Areas For Improvement - Happy with the whole experience
Additional Comments - Brett is the Best!
I am beyond delighted with my new bathroom! Devin with Bath Planet transformed it into the bathroom of my dreams!
Recognized Excellence - Devin did an exceptional job! Very nice to work with!
Areas Of Satisfaction - Shower came out beyond my expectations!
Referral Program - Yes
The whole process was great from the young man who came to give an estimate to the communications from the company to the kind, patient installer who did a great job!
Clean - Installer was great at keeping it as clean as possible!
Communication - Any phone conversations were very polite and informative and could not have asked for better people!
Quality Of Materials - Love their quality!
Quality Of Workmanship - Bret could not have done a better job- wish he could help me with other projects in my house needing to be done but Bath Planet has a great young man who does a great job!
Recognized Excellence - Ruben, Carol in office and obviously Bret the installer
Areas For Improvement - None
Areas Of Satisfaction - They exceeded all expectations.
Sales Knowledge - Ruben was great at explaining everything.
Additional Comments - Just a wonderful experience- which is difficult to say these days….
Quality Of Workmanship - They performed an excellent job on the workmanship.
Recognized Excellence - I would like to recognize Doug Caudill for his exceptional service and the second guy too, I don't know his name, but I do know he was related to Doug.
Areas Of Satisfaction - They exceeded all my expectations.
Recognized Excellence - Reuben and Brett are amazing!
Areas Of Satisfaction - The quality of the work exceeded my expectations. It’s fantastic!
Referral Program - Yes. Carol told me about the referral program
This company did a fantastic job of creating a showroom quality bathroom remodel.
Recognized Excellence - Brett and the whole staff
Areas For Improvement - None!
Areas Of Satisfaction - Quality of the work and materials
Referral Program - Yes
Additional Comments - I can't say enough good things about this company and their products!