We have had issues with our window installation. The repairs are not complete yet so I am leaving it in the middle.
The representative, Zach Baily, that came to the house was wonderful to work with! He took time in explaining options and the process. Zach was great!! Levi who was our installer, was equally wonderful to work with! Very professional, competent, and caring!
They did a very good job. They're very professional.
From start to finish Bee made the process seamless and easy.
The job is not completed yet. And given the problems we have encountered I do not anticipate a resolution that would result in me giving a positive recommendation.
I have talked with friends about my experience with Bee Windows. Price is the biggest issue with those that I have spoken with but for me the cost was worth it. I had a very professional and pleasant experience throughout the entire process.
I have already highly recommended Bee Window after the installation of my porch enclosure windows. Un fortunately, with being a Senior Citizen finances are tight for all of my friends. I'm hoping they will Pass along to others who may be in a better financial situation.
This would have been a 5 prior to my more recent experience. After purchasing 6 windows I would have expected a prompt response when the windows I wanted quotes on were previously inspected by two Bee Window employees. I know the lighting may make it difficult to see so I wasn’t upset that this was missed but very disappointed in the lack of response when I called about this. Our initial goal was to replace any windows that were bad.
From the initial visit with the sales representative to the installers, it is obvious the customer service is the key to Bee Windows success.
On time, courteous, worked continually, shower looks great
I am THRILLED with the results.
Our new sliding door is still difficult to close and lock. Have to try it a couple times.
The new Master Bath Shower is unbelievable! We wish that we would have done this earlier, it makes the whole bathroom look like a new bathroom. Thank you Nick, you truly are a fantastic artisan.
Very fast, very polite and pleasant crew. Got the work done great and it looks beautiful both doors.. So much beautiful light in the home now. Looks awesome 💯💯
From sales to install was seamless. The installers came in and got right to work. They had all the windows in a sealed in one day. Came back the next for the trim work outside.
We used Bee about 30 years ago at our old house and was impressed then with their professionalism and knowledge of windows.
As many years Bee has been around they have been doing something right. They wouldn’t be in business if they didn’t do great work. Wouldn’t hesitate to use them on any job.
Everything happened the way I was told that it would happen. I never felt pressured at any stage of the decision-making process. everyone was on time for their appointments. Wind conditions were too windy for our installer to work. Safety was the prime consideration, and everyone was OK with the fact that the job went a bit long because of the high wind conditions. overall great job by everyone in involved!
The crew was great and the windows are very nice. The problem we have is that the screens keep falling out of the windows onto the ground outside. The crew must not have installed the screens properly and they are too large for us to put on.
From the very first meeting with the sales rep who did not try to pressure me in signing a contract the very first meeting. He allowed me to think about this major home improvement project. To the technician who came for final measurements to the installers everyone were so professional and friendly.
I was asked on FB who did installation. I said Bee Window.
The employees were helpful every step of the way in every department, and I enjoyed doing business with them.
The sales pitch was convincing, the installers were great, and following that we have been disappointed with the service. See problem resolution comment
The quality and service were very good.
We had our windows done years ago and were very pleased.
They have been great to work with, very honest, and installed the windows ahead of their scheduled time.
The install was scheduled on 03/12, they cancelled that morning. Rescheduled for 03/21, sent 1 installer for the job. He could not do the install by himself.
Mark the install manager came out, said the windows were ordered in the wrong size. Not impressed with him at all. Robbie installed 1 window, they put white caulk in the inside. I do not like this. I have had 12 other windows installed with Bee. None of the other windows have caulk. It looks terrible. They left and did not clean a thing.