The team was very knowledgeable, we were given options and we were very satisfied with the quality of their work.

Bee Window was exceptional from sales to installation. Have had Bee Window install many windows in two different homes and the experience has always been great.

Overall, we were happy with the installation. There were some issues with the products, window frame seals, but the installation crew was courteous and efficient

Just very good job and contractor had suggestions that we would not of thought of until too late.

The team was very professional and courteous. They cleaned up the mess completely. They also took the windows off-site. I couldn't be happier.

It came from a cold call, and they wanted to know how I heard about them. I told them that they called me. It just so happened that I was interested in having windows done and asked them to come out. He was very nice and had lots of information. Then someone came out to measure. The whole things was wonderful. The two guys came to install were very fast, but very thorough and good. The installation on the front and back, inside and out, is just beautiful. I was really, really pleased with the whole thing. I am a happy customer.

⭐⭐⭐⭐⭐ (5/5 stars)
I’m absolutely thrilled with the 22 windows I got from Bee Window! The quality of these windows is excellent—they’re sturdy, beautifully made, and I truly love how they look and perform.

The entire process from start to finish was top-notch.

The entire process was very professional. My questions were answered using a vocabulary I could understand.

I will say I’d become skeptical of the whole replacement window industry. You can’t swing a dead cat without hitting one. Why are there so many of these companies doing the same thing and all offer ridiculous discounts? Buy one get 14 free! Right now 90% off! Buy now and we’ll pay you to do the installation! It all seems like a scam Bee window was our third estimate and we signed the contract on the spot. Simple to the point information. A quality product at a reasonable price and a valuable guarantee they made logical sense. The installation happened on the day and at the time informed of. Well insulated, well adjusted and trimmed perfectly. If your reading this and you’re considering vinyl replacement windows, I suggest you look no further and go with Bee.

The staff that came seemed very knowledgeable and helpful

Quality workmanship and professionalism

Overall, we are happy with the quality and process of Bee Window, Inc., but I question if the pricing is a little high.

Sloppy work and had to add pieces to make it look right instead of doing it right to start with. Completely unsatisfied the way the job turned out. Was yelled at on the phone by someone in the install dept, I believe her name was Taylor or started with a T. She then accused me of throwing the crew out of the house which I didn't. Mark came down and he tried to collect and I told him I'd pay when it was done. He even suggested you could sue me to get your money. He promised to come back and be here when the second Nick showed up and he never showed up. Nick tried to call him and when he got ahold of him he said he just got back in town. My grandson walks in the other day, takes a look at it and says I don't like those corner pieces on there. neither do I and if it was done right to start with they would not have had to have been put on there. Neighbors ask if I would recommend you and I told them absolutely NOT. The only person I will give any good word for is the sales man Jeff Sauter. He was nice and convinced us you would do a good job and you let him down as well. One end of our shower pan is sitting on the floor and the other end is just floating and not sitting on anything. He somehow messed up our shower head and now the hand held doesn't work.

Better communication from the number three (purchasing department) to final step (completed project).

Friendly

We’ve had two projects completed. They are both beautiful! Our home energy check from Nipsco came in the best in along time.
We are looking forward to our next projects in a couple weeks.

It was the best service. I think I have ever had.

Installation incomplete, agreed on by both parties, but not followed through.

my experience with bee window was excellant...very professional and installers did an excellant job

Excellent sales experience during quote
Excellent interactions with all employees from start to finish
So respectful and attention to detail shown every step of the way

Very thorough and friendly sales

the workmanship was great but dealing with others not so great

The work was very well done, the timeline was not great.

It’s ni

We have used Bee Window for a number of years now. At least 10 years ago, we purchased 11 windows for our home and we have no complaints. They were very clean with the installation, and we had no mess that was left. Our daughter that lives in the home loves the new windows.

They did a good job and it was an okay experience.

Everyone did a great job and we weren't pressured into buying.

Professional throughout. Great communication.

The confusion on the size of door we could install between salesman, measuring person, installer, and manager didn't speak well of the company. Lack of communication during the whole process was not very good.

This was a very good experience. I have used them before and wasn't quite satisfied but they did a great job this time around.

Overall, they are good windows, but I was very dissatisfied by the service.

The quality of work was perfect. I am really satisfied with it. I am satisfied with the gentleman who installed it. Everyone you hire should be identical to that man. I have never seen a man throw himself into his work like he did. He was excellent. I would have him do my work any day.

From start to finish, everyone I dealt with was thorough and excellent.

My installer Brian was incredible, he worked harder than anyone I have every seen.

We highly recommend Bee Window for your window installations. We had 5 bedroom windows replaced and 2 bow windows replaced all of which were over 40 years old. We weren’t expecting any issues with the bedroom windows and there were none – they look beautiful! However, our bow windows had NOT been professionally installed, so we were expecting there could be some issues.

Our technicians Matt Lang and Donald Hodson were absolute pros at their jobs and when the unexpected happened with the bow windows, they analyzed the problems and worked with the Installation Manager, Mark Mitchell, to come up with solutions for beautiful and secure window installations.

We are so impressed with the professionalism of this install team not only for the quality of their work but also their work ethic. This Bee Window team has certainly exceeded our expectations.

Thank you so much, Matt, Donald and Mark!

I had a great experience with Bee Window. After dealing with another widow company and quality of windows and service just doesn't compare.

more communication

Your customer service and communication and your lack of calling people back is terrible.

Very professional salesman and installer

Getting in touch with someone about replacement parts and service is bad.

The entire process from consultation to after installation has been difficult. During the initial consultation I mentioned that I wanted all new windows (21 in total) and was given no input on what I wanted other than color and window type. I didn’t get asked if I wanted all new full frame or replacement. I had no input in that. I was told I was getting 4 full frame and 17 replacement windows. I went back and forth on the price as he started at over $130,000 and went down to $65,000, then $55,000, and settled at $49,900. I was told I would get a detailed breakdown of what I was going to get and never received that. I was told as a 100% disabled veteran I was getting a veteran’s discount but have no proof I received anything. After installation I was told to sign for payment but never got a walkthrough for completeness or quality. After checking the windows I found screens damaged and every window was dirty with some type of debris and a couple windows were badly scratched. There was also 2 windows that had white casing and white interior frame (one of those was in the same room with a window with brown casing and interior frame and looks terrible). I called and emailed my salesman who said he would look into it but then took a few weeks to respond. He then said he would come out to check early the next week and didn’t respond until I asked him about the visit. He mentioned he has a cancellation the same day and came out later that evening. After looking at everything he made excuses about the dirt and debris in the windows due to non cleanup after installation and said that’s normal. He tried to explain away the 2 white windows and told me it would cost more to change them. When I asked him why I never received the detailed list of what I was getting he glossed over it and said he would
Che k with his manager about what they can do. I asked why I wasn’t explained these options during the initial consultation and that if this was known it would have been much cheaper to change during installation instead of after where it’s a much bigger job. I got no explanation on why. I asked why I wasn’t offered 21 full frame windows quotes to decide and why I didn’t get any input beyond color and window type. No answer. I was told he is talking to his manager and it will take about a week or more to figure out what to do and I had to wait. I’m waiting until next Thursday and then I’m escalating to Bee senior lead ratio because this has been a dreadful experience.

Team did not listen, when I pointed out picture window was not leveled or centered. There was a communication issue. Also the tech in the house was coughing and putting his figure in his mouth for saliva to smooth caulk on windows.

Installers were very knowledgeable, great customer service.

Missing materials and damage to house. See comments below.

Is just spent $6000+ dollars on a $3000 dollar job ( I just had another door installled by Lowes, same quality and half the price ) and I have not had one ollow-up call or thank you call from BEE!

The excessive expense is only for the wealthy - the quote was $55,000 but I was lucky and was getting a 65% discount - well I was in sales for over 30 years and call BS on this tag line. So for 11 windows on a single story my cost was $15,000 and the ROI was around 7 years way too long for that much money - then I was given the 12 month same as cash deal - what a joke and lie - it was $25,000 to use this feature - that is NOT THE SAME AS CASH the price should still be $15,000 FALSE ADVERTISEMENT is what that is. We only replaced two in my studio so I could work in there and it was charged more per window since we only got the two $2,000 each that’s BS too. I wasn’t going to buy them I was so mad but we did just to get those two installed quickly but there was nothing quick about it.

We didn't think the quality was up to expectations. When looking at the pieces of the window they don't fit as should. The liners are bad, there are crooked pieces, and the installers were not related to manufacturers so they had to cut the windows to fit. The colors were also not correct and we are waiting for replacements.

Total experience was very good. Installation team was on-time, did a great job, cleaned up very well and were out ahead of schedule.

Everything from the consultation to the installation was seamless!