My experience with Bella Construction was unfortunately disappointing. After requesting a full roof replacement, I later discovered that an area of the roof, which wasn't visible, was not included in the work and was a different material. Bella failed to disclose this information upfront during the sales process or during the actual work, leaving me with an incomplete job. When I reached out for clarification and resolution, they simply dismissed my concerns, claiming I must have misunderstood. Their lack of accountability and refusal to rectify the situation beyond offering another bid for the work was disheartening. Clear communication and transparency are crucial in any service industry, and unfortunately, Bella fell short in this aspect.
The workers are Very competent, show expert workmanship, we’re prompt, finished in one day and cleaned up immediately and protected and respected our property.
The roofers were efficient and work was done in a day. The property was left clean with dumpster removed the next morning. Would highly recommend them.
Very professional, did an all around great job for us. We are very satisfied with the craftsmanship we received.
Fast and Efficient in all aspects of our work.
Justin gave updates during the work and followed up after work was compete.
Honesty-Quick turn around and quality workmanship
I don’t understand why we have ice cycles hanging off the gutters and dripping water. Dripping The Who length of the gutters!!
I am satisfied so far with the work Bella Construction did for me.
They performed an excellent job, in my opinion. Chris Lawrence was fantastic.
Bella Construction was wonderful, clean, organized, and quick.
Highly recommended !!
Please see my comments below.
All of the crews were very well organized and worked efficiently. They all did excellent work but the vinyl siding crew especially took pride in their work, excellent craftsmanship. The entire job was well organized and orchestrated.
I liked the fact that my old roof was removed and the new one was installed the same day. Also, they cleaned up very nicely. I would recommend Bella Contruction to anyone.
Work was done professionally once it got started.
Bella Construction was very good to work with. The men that did the job were very nice.
Work that was done on our home was satisfactory. All issues were resolved in a timely matter. Communication was not the best. Recommendations on colors were decided on the phone instead of in person. Never saw a salesperson at the completion of the job to see if we approved of the work that was done. I feel that communication between both parties could of been alot better.
The process was good however they over ordered my supplies, so I was left with 7 complete bundles of shingles.
Absolutely will recommend Bella Construction to my family,friends and neighbors as I already have started doing.
The representative was knowledgeable and gave a quote on the spot after assessing the job.
The didn't take any shortcuts with my flat rubber roof. Even though I ended up having to replace all the wood underlayment, as soon as I gave the go ahead, they proceeded without interruption. I appreciate them being up front with me. I owned a small business for 34 years at this location and I knew when he told me about the extra charge, it seemed fair.
Bella was quick to respond to every contact and question, timely in their repairs, and excellent in service and product!
Pricing was very reasonable and they followed thru on everything quoted in a timely manner!
Best experience ever with a contractor.