Our experience was very positive. We were kept informed throughout the entire process. The project ran smoothly from the beginning to end.
Very professional contractor with quality control and high standards. Highly recommend this company.
I have had to have crews return multiple times to repair rain water damage and sheet metal not installed back as was before the roof replacement was done. It is difficult to communicate with crews. One day, a crew member grabbed my lawn sprinkler and was using it to pry open a door to a car he was locked out of. I was glad to help get them into their car, but didn’t like just grabbing up my things.
I feel confident recommending BCR to anyone. I had a great, worry-free experience.
The product and the people are the best. Very understanding of delays and easy to work with.
Cameron, the sales rep did an excellent job and really fought with my insurance company to cover it. He worked on it for six months and I highly recommend working with Cameron!
As of right now, it appears they have done a good job putting on the roof. They were a little later than expected getting started, but of course, weather played a part in that. They were in and out, as expected. I can't say anything definitive at this time, but I think it wouldn't be something I recommend them for. I haven't found any problems thus far. It looks like it is good quality.
They were very professional, and did exactly what they said they would do. We were very pleased with the results.
The professionalism of all individuals with Best Choice Roofing was excellent. Communication with Sales Manager Josh, Jene from the office calling me as to what I should expect step by step and both teams which put the roof and the gutters on were exceptional. I was never talked down to and every question I had was answered by the installers or the BCR team. Everyone checked in with me after each step to insure I was happy with what was done and to check if I needed anything. Refreshing that they actually cared about their client!
over all very pleased
Best Choice Roofing is all about money.
Great job j
They did great work. The workers didn't speak English, so I couldn't understand them.
I think they were very honest.
Satisfecho
From the initial call to the end experience, they were professional.
The work staff stole a large amount of copper from around the chimney.
The problem was that Best Choice Roofing & Home Improvement Inc did a good job, but it took them a few trips out here to correct some issues because there were things that they missed. They had to take the whole backside of the roof off to fix something they saw at the beginning of the job but ignored.
I had already received a payment from my insurance carrier, and I was impressed that Best Choice Roofing & Home Improvement Inc was willing to work with my insurance company as a claim. They worked together to make sure everything was covered and paid for. Best Choice Roofing & Home Improvement Inc also provided photos to my insurance company on my behalf.
We will recommend BCR whenever someone that we know needs a roof repair or install.
Roof not installed correctly and they have yet to reach out to me
I loved everything about them.
They left a lot of debris.
Great experience would use again
Good experience
You keep sending these and I wasn’t going to give a bad review but here it is. In the beginning the person I spoke with was great and I have to say the (go-between) Angie Siebert was amazing but beyond that— it was a major disaster and disappointment. They took from my first encounter in late August until late February to get the job done. I signed the paperwork for completion in October/November but it was because I was told a man would come and finish the job in 2-3 days time ( ordered necessary gutter material). That would have been just fine but —it didn’t happen! They did NOT FINISH the job until mid-late FEBRUARY! I got paperwork saying I was having a lien put in my property, and no explanation to them was understood. I told them I would pay in FULL when the job was finished but they ignored this and continued on with me dealing with the stress of incompetence for months! No excuse for this kind of workmanship.
The crew doing the work spoke NO ENGLISH and were not understanding what my wishes were for some of the pipes in the roof to be removed and threw all the old shingles down and broke down my clothesline that had just been repaired with new posts for this summer ( I still hang out my clothes) . I had to have it repaired again🙁 they removed my new 2 yr seamless gutters and replaced them with something cheaper ( and tried putting the mesh type back when I had the expensive runoff type gutters — ( they were not supposed to bother the gutters at all per the contract ) I’m not sure why they did this! I am most definitely not happy with this company and will never suggest anyone to use them!
Completed the job in one day. Always available to answer my questions and didnt hide pricing. They made the whole process very easy!
They breached the contract by not providing the service they indicated in the contract.
Torrey Foley started it off in a great way by being attentive to my needs during the quote stage, then Molly got involved with scheduling and did a fantastic job. Miguel and Joseph were great Project Managers. I appreciated the hard work by the whole install crew, with special mention to Ovid and Jesus.
It was a smooth process from start to finish. They were timely and made sure everything was done to the highest standard. It was easy to communicate with the team.
Poor supervision of project, large roof leak on completion
Their service was horrible. They didn’t show up on the scheduled day. Ran out of shingles and didn’t tell me. Left roofing nails all over the driveway and deck. Never called to let me know about delays. Didn’t send an invoice so when I hadn’t payed they threatened to put a lean on my house.
They are the worst business and shouldn’t still be in business!
Austin Davis was excellent to work with.
Our point of contact was Zak Sisak who was very professional, thorough and readily available. Team arrived on time and completed early the next day. Clean up was good and all debris was removed. One repair had to be made to our siding and it was completed timely and with no questions.